My Tenant Left With Unpaid Rent (And A Filthy House)

Tenants left messy/dirty property

So here it is, the final chapter of my saga; I can finally see the light at the end of the tunnel, after having dealt with my nasty little tenants that left me with unpaid rent and a property that can be best described as a shithole. There’s been absolutely zero highs (up until now), and plenty of lows.

It’s been a brutal few months, which I know some of you have thoroughly enjoyed watching unravel.

Unfortunately for you, it’s over, the shows over, folks!

After this blog post, I’m probably going to return to compiling mundane, marginally correct, and mostly useless landlording tips for a while. Unlucky.

So make the most of this emotional piece while you can; cherish my every tear and my every quivering word.

For those out of the loop, you can catch up through the following links:

Are you dealing with tenants that left without paying rent?

Before I crack open the violin and get into my emotional tale, I just want to address those landlords that end up here, looking for practical solutions for dealing with unpaid rent – and don’t necessarily give two-craps about my over-dramatised shit-show experience.

Unfortunately, you won’t receive any practical advice in this particular blog post, but you will in my blog post where I cover how landlords can recover unpaid rent from tenants.

That said, don’t feel like you need to move on immediately, you’re more than welcome to stick around and make yourself feel better by indulging in my misery! Apparently misery likes company. So here it is…

Current state of affairs – my tenant is wilfully leaving! Hoooray!

The good news is I didn’t have to go through the excruciatingly slow process of evicting my crazy tenants through the obscure legal system that seems to give tenants in arrears more support and rights than the actual landlord that’s kept his side of the deal and done everything by the book!

My shit-for-brains tenants eventually buckled under the pressure of the Section 8 notice by surrendering their tenancy in the form of a bitter, incoherent text message, which basically said the following:

  • They were the victims (even though they were in arrears)
  • They have cleaned the property
  • They have painted some rooms (WTF?!? WHY?!?)
  • I stitched them up with a cold property
  • The keys are hidden under some rubble, next to the front door

Tenants that play the victim when in arrears!

I despise it when tenants play the victim when they’re in arrears due to a financial crisis.

Why do they insist on acting like it’s the landlord’s fault?

Tenants like that should be used as cannon fodder in a medieval battle. I wouldn’t be satisfied if they were blown to smithereens in a modern day battle. With technology these days, they’d disintegrate in milliseconds and wouldn’t feel an ounce of pain. It must be a medieval battle, where rusty axes and spears are at the front line. They don’t deserve an easy way out, not on my watch.

I didn’t really understand the “cold property” remark. If it’s cold, put the fucking heating on. If the property fails to insulate the heat, then let me know about it when the problem was discovered during the tenancy so I can resolve the problem.

Don’t tell me about it when it’s too late, what good is that to anyone, IDIOT? Mind you, it was actually nice to discover that their existence was cold and uncomfortable; hopefully they’ll live out the rest of their days in the same muggy conditions.

I know, I’m bitter!

In any case, I didn’t care what the chumps had to say. I was just pleased they packed up their shit and rolled out. I feel sorry for their new landlord, though.

The joy of departing from terrible tenants, and the inevitable financial hit!

Needless to say, I was buzzing like a blue-arsed fly when my tenants surrendered their tenancy. I did take a moment to pay my respects to the next poor schmuck that ends up being their landlord, but I wasn’t going to let that kill my mood. Not today anyways.

As a landlord, you don’t get many highs, but one them is definitely that moment when a problematic tenant vacates. It’s like opening the lid of a pressure cook! Tsssssssssss! There’s no other feeling like it in the realms of being a landlord. So on a positive note, their next landlord (the poor schmuck) will eventually get to relish that amazing feeling.

Ordinarily, when a tenant vacates I rigorously inspect the property with the tenant(s) while referring to the inventory form that was completed during the start of the tenancy. But obviously there was no hope of that happening this time.

Plus, the thought of being in the same room as them makes me feel anxious, because I know I’ll go down for murder.

Actually, I’d probably plead insane and get thrown into a padded room, because I’d be poetic and develop a dangerous method of torturing the Mofo’s with the very same Section 8 notice I served them with. Death by excessive paper-cuts or some shit. I’d cut them open like a fat Christmas Turkey.

Sad reality is, when a tenant vacates with arrears the landlord usually has to take a financial hit. The security deposit will only cover so much, and it’s usually only part of the arrears. The rest boils down to collateral damage of being a landlord, which includes damages and cleaning bills. Oh, and there’s plenty of that.

The law is currently so unhelpful on so many levels for decent and suffering landlords [that stick to the law] that it’s not even worth relying on.

Chasing one or two months rent arrears and the repair bill for a broken door handle is often futile, because by the time the court case comes round, 20 years later – I mean, what’s the bloody point?

If by the end of it all the Judge happens to rule in the landlord’s favour – which seems to be a rare occurrence these days – the tenant will probably be required to repay the piffling amount of £1.25 per month because that’s all they can afford. By my calculations, I would have recovered my money while I’m sitting in my Dentist’s chair, getting my dentures fitted…in 2070. Pointless.

In my case, I was out of pocket by 1 1/2 months rent. The deposit covered one month, the other half month was a loss. But obviously I didn’t have to spend any money on cleaning because my tenant said he cleaned the property in his cute farewell text message, RIGHT?

That’s the interesting thing about “clean”, it’s a very subjective issue. One man’s pot of piss is another’s man’s pot of lubricant. The only certainty here is that my tenants’ idea of “clean” very much differs from mine, but very much resembles the standards barnyard animals adhere to.

A glimpse of the mess my tenants’ left behind…

Let me give you a small taster of the wonderful ‘features’ my tenants left behind for me…

Mould

Ceiling Mould

That’s mould. Lots of fucking mould. I wish I could tell you that the picture was taken in the basement or storage room, where the best place for mould to breed would be, but I can’t. That’s in the corner of the bathroom; a room dedicated to controlling and maintaining human hygiene.

The pair of silly-bollocks had actually painted OVER the mould. So initially, the problem wasn’t visible to me. The only reason I noticed something wrong was because of the mismatch and discolouration of paint. Instead of applying the new paint to the entire ceiling/walls, they only applied it over the part that had been infested, so there was an obvious contrast between the new and old paint. When I took a closer look for inspection and started to scrape away the newest layer of paint, I realised what they had done and why- instead of trying to kill the mould, they tried to mask it. I guess I should be thankful that they’re lazy as they are stupid, otherwise I may never have spotted the mess.

What a couple of dickheads. When they told me they “painted” the property in the text message, they sold it to me like they had done me a favour, and I should be on my knees thanking them. Why don’t they just stick a baseball bat up my arse and tell me I got laid?

I have a few theories to why the mould developed, besides from the obvious (my tenants being filthy pieces of horse shit):

  • The bathroom has an extractor fan, but it isn’t activated via the light switch, it has a separate switch. I’m guessing they never bothered switching on the extractor after/during showers or baths
  • I doubt they ever opened the windows for ventilation because they already said the house was cold
  • I noticed the gutter outside the bathroom window overflows with water when it rains, which is near the mould infestation

Over the weekend I scraped off all the mould/paint after applying paint stripper, then I excessively sprayed the area with anti-mould solution, and then finished off by repainting the area with anti-mould emulsion. I got my electrician to link the extractor with the light switch, and I got the gutter repaired. Hopefully that should prevent the situation from happening again. Here’s a full article on how I removed the mould.

Grease

Greasy Worktop

Greasy Worktop 2

That’s the view from above the kitchen units, where the cooker extractor ventilation system lies.

I want to clarify, the entire crime scene was covered in thick, saturated, congealed anal grease, even the white’ish surface under the ventilation pipe. It looked like a pimple-faced teenager had emptied the contents of his face all over the kitchen. Unfortunately, I only remembered to take a picture after I started cleaning the area, and that’s why the surface under the pipe looks relatively clean(er) and the pipe is covered in foamy cleaning solution.

Evidently, the units hadn’t been cleaned once during their tenancy. Even the plug and socket had been swallowed alive by the grease. I wonder what kind of greasy shit they were storming up during meal times. I wouldn’t be surprised if they were having deep fried battered Mars bars for breakfast, lunch and dinner.

It took me the best part of 2 hours to clean the top of all the units. I went through 4 scouring scrub pads, the majority of a 1 litre cleaning solution and 2 pairs of marigolds. Not to mention the emotional toll; a part of me died that day, a good part too. I felt absolutely disgusted afterwards.

Miscellaneous

Rusty Toilet

I don’t know what to say about this.

How? Why? What?

It looks like shit (kinda’), it smells like shit, but it’s not shit. I think it’s rust, but I’m not not sure how or why they let it reach that stage. Rust usually occurs in the toilet bowl when there is a high iron content in the water, but it’s easily avoided by regular bleaching. Moreover, none of my previous tenants had ever left the toilet in that condition. So I’m not entirely sure why that situation developed, besides from the fact that my tenants are filthy fungal rat-weasels. They probably cover themselves in used cooking oil before making greasy love.

The rust can be removed, but not with regular household substances, I’ll need to get some industrial strength shit, like a mining drill, encrusted with diamonds.

Unfortunately, I don’t think there are any steps I can take to prevent this from happening again. I guess my next tenants will just have to clean the toilet on a regular basis. Imagine that.

Conclusion

I genuinely feel lucky, even though the pictures tell a different story. I lost one month’s rent and I was left with a property that even donkeys would turn their nose up at, but it could have been a lot worse. By law, they could have stayed in the property a lot longer without paying a single penny, and the damage could have been a lot worse. Most of the problems were curable with a little elbow grease. Bloody annoying though. I still can’t believe people choose to live in those conditions. Operative word being “choose”

The silver lining? I’ve kept all the receipts for cleaning the property, so I can offset them against my income tax. Brilliant.

Finally, I’d like to thank everyone who has supported me through the dilemma by showing genuine concern, sympathy and even interest (even if it was for your personal amusement). It was all very much appreciated.

Chapter closed.

Until the next time… xx

34 Join the Conversation...

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Benji 4th December, 2012 @ 23:57

Nice one mate! Well done.
A bit disappointed the amusement has finished so soon.
(I trust you've changed all the locks already.)

I believe you have a moral duty to pursue them for the unpaid rent and for cleaning charges.

Even if you don't do it for your fellow landlords, do it for yourself;

1. If you don't, this will keep pissing you off at 4 o'clock every morning for the next 40 years.

2. The £1.25 every month reminds you that you've won. -Think of it as a little ego tickler every month for the next 20+ years.

3. Even if you f*ck it up, it's money spent on your education in preparation for the next time (and it's tax deductable).

4. It would make your blog enjoyable to read and you'll re-coup the money spent on the increased advertising revenue. Lets face it, youre blog is shite unless youre feeling the pain and having real world experiences. Every man and his dog has a blog about section 21 dates, deposits, inventories blah, blah, blah.

5. It would keep me amused.

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Benji 5th December, 2012 @ 00:13

Re No.4 in my previous comment.

I've just skim read your advertisers and seen "Tenany agreements- £4.99 -created by award winning legal professionals"

WTF is a Tenany?
What did they win, Dyslexic Lawyer Of The Year award?

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emma 5th December, 2012 @ 10:18

I am so glad its not just me who seems to attract lazy arsed pigs of tenants.

I think my lowest point was having to pick up USED femine towels from the garden along with its child sh*tty nappies (it looked as if they opened the bathroom window and just hussed them out).
Lifting the lid on the toilet and seeing the remenants of an alcohol fueled session followed by kebab and chips welded under the toilet seat came a close second.
The dog p*ss and sh*t embedded in the carpet, possibly third.
However, on every occassion when a tenant vacates, I have had to deal with grease, grime and mould - how the hell do people live like this???

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Ryan 5th December, 2012 @ 14:04

I agree with Benji...

But only on point 5 as it would be trés amusing.

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Laughing 6th December, 2012 @ 02:46

I'm laughing at the 'Tenany' comment - but whats also funny is Benji wrote...'Lets face it, youre blog is shite unless youre feeling the pain...'

Its your, not you're

LOL

But onto serious matters...what sort of people live with a toilet and bathroom like that - YUK.

I reckon Benji is right, chase the gits down !!!

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The Landlord Avatar
The Landlord 6th December, 2012 @ 11:37

@Benji

Cheers, son :)

Knew you would be disappointed by the rapid conclusion. I'm sure your ultimate wet dream would have involved me taking the law into my own hands by physically throwing them out onto the streets with the help of some unsavoury looking heavies, and a professional photographer capturing every moment... for you!

As valid and compelling as all your arguments are for hunting down those fools, and shaking them for their pennies, I genuinely don't think it will be worth my time- not with our current legal system anyways.

I appreciate that you're concerned about my lack of sleep and ego though.

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Steve 6th December, 2012 @ 11:56

I have had problems like this before and after a wile you just take it on the chin.
I personally feel that some people don't deserve good quality housing and should be in government squats that can be washed with a hose pipe (and the tenant).
I also feel that there should be a database of people who damage good quality housing stock, with the details of there damage and the cost to put it right.
To ensure equality two lists can be made to praise the good tenants when this is deserved.
This list can be used by the landlord to ensure he only gets people that deserve quality housing.
I think that there should be a facility to ensure that a tenant can pay for the damage in full and get themselves off the list thus teaching an important lesson.
This would lower rental costs increase housing supply and lower risk.

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The Landlord Avatar
The Landlord 6th December, 2012 @ 12:02

@Emma

I've had my fair share of filthy tenants. These were just one set out of several, and it's often from the people you least expect. Two of the most severe demonstrations of poor hygiene practises I've come across was from a Oral Surgeon and a Head Chef! Unbelievable!

"Kebab and chips welded under the toilet"- Jesus, that sounds disgusting hah!

Definitely on the same page as you about having to clean grease, mould and dirt after every tenancy. I also can't believe people live like that when they don't have to!! Extremely worrying.

My friend tried to justify the issue to me by saying that tenants don't give a shit because it's not their property, and that's why I'm always returned with a filthy property. That's probably partially the issue, but it's definitely not the only reason. People still choose to live in filth, it has nothing to do with whose property it is. The issue is far deeper than the ownership of property, it's a genuine issue with people having poor hygiene standards in general!

I could NOT live like that if I rented.

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The Landlord Avatar
The Landlord 6th December, 2012 @ 12:13

@Steve,

Totally agree, you just have to take it on the chin the majority of the times. As I said, it's collateral damage of being a landlord. You soon start to realise that it comes with the job, unfortunately!

It's particularly frustrating because I do provide nice, clean properties (and I'll continue to do so).

If I could get away with providing an empty room with nothing but a hose pipe and a robust drainage system, I would! :)

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Benji 6th December, 2012 @ 17:33

Its your, not you're

Guilty as charged.

All I can say in mitigation for my crap spelling is that I wasn't purporting to offer professional services at the time, unlike the advertisers.

I notice the spelling in the original ad has now been corrected, hopefully they'll get a bit more interest.

Maybe with the increased revenue, The Landlord can buy some testosterone tablets, grow a pair and take out a small claims against his scumbag ex tenants and discourage them from shafting anyone else.

Here's how to do it-
https://www.gov.uk/make-court-claim-for-money/overview

Only £35 online for a £500 claim.

Added to the claim if you win, tax deductable if you lose.

Go on! You know you want to ;)

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Alasdair 20th December, 2012 @ 16:53

If anyone remembers HIPS - why not implement a similar method via a Landlord Report Referencing form. Rules are, you can't be unfair or emotionally biased. You must show the tenants rent payments went in on time, and then have a scoring section on the tenants performance so the tenant can collect good/bad score over time.

That way, if they're a crap tenant, nobody will let them in - shape up or ship out.

But the downside is....more homeless and more problems for the council.

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andrewa 29th December, 2012 @ 20:25

Ah yes, that toilet bowl looks familiar! Method of cleaning......drain all water out and spray TC10 (contact P.O. box 2151 Beacon Bay South Africa 5205 for supplies.
Wait 5 minutes rub dissolved gunk off with Scotch Brite pad or similar. Rinse and repeat.
Remember to wear gloves, protective goggles and solvent breathing mask. It works every time, on ceramics, fibreglass and vitreous enamel...removes ALL stains including rust, I don't work for them but this product needs to be in every landlords armoury as it is always easier to rent a clean and bright place than otherwise.

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Tinny 18th January, 2013 @ 22:08

I really enjoyed this post. May I say this and don't take it the wrong way... renting to any combination of just men is a potential disaster unless they have cleaning OCD like my dad... in which case your bath will be missing some enamel.
My husband shared a flat with two other guys. They moved into a brand spanking new flat, all new. They are all professional designers with Masters degree. When he met me and I stayed the night I was horrified when I saw the flat. Seemingly very neat...if had a cooker which has not been cleaned in 3 years, pond scum in toilets (that is what it is) which I bleached for days as it bugged me like hell and enough men leg hair on the floor to knit a small jumper. I am quite untidy but like stuff clean. Not saying every woman is the same but women notice stuff like that like men notice whether there is a wifi socket in the bedroom.

I agree with you on the fact I could just not live like that anywhere and treat our rented flat the same as I would my own if not a bit nicer as it is not mine, but not everyone is the same. The thing is, they would probably be exactly like that in their own flat judging by the look of some properties I have seen while hunting to buy :(

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Tinny 18th January, 2013 @ 22:12

Could you not make it part of the agreement to have inspections every 3 months and if the standards have fallen, the tenants are to take out a profesional clean?
As a tenant I would not mind that at all and most normal tenants would not. You seem like a conscientious landlord and it is a shame people do this to your properties.

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Paul 5th March, 2013 @ 20:53

Hmmm, the place I'm renting looked pretty similar when I moved IN.

Landlord claims he had it professionally cleaned, although I have yet to see the bill for the cleaning. Lights in the Kitchen and Dining room were so dirty we bought and hung new ones rather than clean them, I didn't want to touch them while I was taking them down.

Admittedly, it may have been the prior tenants who left it in that state but what right does that give the landlord to pass it on to me while still maintaining it was clean?

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Steve 6th March, 2013 @ 08:32

Paul
Yes this is true your Landlord shouldn't have passed it on to you without it been cleaned.
But you have a choice most Landlords don't,you obviously still took the property on and you made that choice no one else forced it upon you.
I suppose we all have to compromise,the property must have ticked enough boxes for you to choose that one over others.
If you compare with buying a house,my house had a carpet that stank and filthy oven,moldy bathroom,they took the fire.But it was in the right area at the right price so I bought it,I wasn't forced into it I just made that choice to accept it and clean it up myself.
In the majority of cases the Landlord doesn't make the mess but ends up cleaning it up with no choice.

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Paul 6th March, 2013 @ 09:06

Wish I did have a choice, we're stuck here because of our individual situation

We chose the property because
a) They would take us (we have pets)
b) the location was ok, not great but ok
c) We couldn't inspect the property personally as we were out of the country.
d) Being out of the country made referencing very difficult, if not impossible. These agents managed somehow. We thought that was good, now we're not so sure.

A friend did inspect and was assured that all the issues would be dealt with. When we came to move in, none had been touched and there were a large number of issues that had not been detected at inspection.
We had a 50! page inventory of defects for an unfurnished property to go through and this was not supplied to us until they had our deposit and a signed rental agreement.
We weren't supplied EPC certificates until 3 weeks after moving in (being out of the country we were not aware this was a legal requirement).
No we are stuck in the property because the combination of the referencing and pet issues means it is proving almost impossible to find an alternative property unless I can find 5-7K to put down AND if we do leave we have the problem of where we stand regarding
a) return of our deposit because of the broken promises
b) the possibility of the landlord taking us to court for the remainder of the rent

The "contractor" the landlord insisted on doing some work was a hopeless bodger, I do better quality work myself and it's not my profession.
Yes, we could get or do the work ourselves but that means ME having to pay out to fix issues that shouldn't exist anyway and what hope do I have of getting that back, I'm only improving the property for the landlords benefit. It's already in a better state than when we moved in because your hands don't stick to the work surfaces in the kitchen.
*Breathes* After my rant, The point I'm trying to make is that there are always at least 2 sides to the story and sometimes Landlords (as well as tenants) can be real arses as well. Throw an agent into the mix who has no clue and things get even more complicated.

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Emma 6th March, 2013 @ 09:52

So at what point were you FORCED to take a tenancy at the property????

As a landlord, I HAVE to clean all my properties as they have been left in such a shit hole state. If you are moaning about grubbing light shades, you should come and see some of my houses when people move out!

You should be grateful you have a house where you can keep your pets and in a nice area. If you have to do a spot of DIY to make it more homely for you and your family, then whats the problem? You live there!! You benefit!!

In future may I recommend that you inspect a property before you sign the tenancy

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Paul 6th March, 2013 @ 10:38

@Emma - Did you read my post?

1. It's *difficult* to inspect a property when thousands of miles away (as in another country, abroad, over the sea), If we had inspected personally we would have run a mile.
2. We were assured those problems spotted would be dealt with, they weren't before we moved in, then the landlord forced on us a bodger, I can do a better job.
3. As for DIY, yes I benefit WHILE I am resident there. LANDLORD benefits from my expense/effort when I leave.
4. The Inventory was not supplied to us until AFTER contracts had been signed, flights booked, transport organised.
5. Once we arrived at the property and saw it, where could we go? No alternative accomodation existed and my circumstances are making it impossible to find alternatives.

The complaint about the lampshades was because we were told the place had been cleaned AND it is in our contract that we are liable for costs of professional cleaning when we leave, for reference
they were dirty, greasy, covered in cobwebs and the cobwebs were full of dead flies.
Windows were covered in dead flies,
cobwebs everywhere,
sticky greasy works surfaces,
manky oven (which was then condemned by an inspector),
disgusting greasy/cobwebby extractor hood that can only be switched on/off at the plug which is situated ABOVE the eyelevel units,
fire doors that didn't close properly,
front door that couldn't be locked (wasp nest),
laminate floor with massive gaps,
mould on walls in 2 bedrooms,
flies infesting 3rd bedroom,
unfinished laminate floor in 3rd bedroom,
taps that don't work,
broken toilet seats,
and the list goes on, all in a property advertised by the agent as "well presented"

In the interest of fairness the carpets were clean and the bathrooms were ok too.

In future may I recommend you
a) read the post properly before commenting
b) try to consider the other side of the coin

Now I'm not going to be back again as a tenant I'm obviously casting seeds on fallow ground here but it's also fairly obvious that as landlords you've been burnt by crappy tenants, the point I have tried to make is that as a tenant I (and others) have been burnt by crappy landlords

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Emma 6th March, 2013 @ 10:52

Oh, I did read it properly (some of us do do things properly). Like I said - Do not sign a tenancy until you have viewed a property and satisfied yourself that it is what you want to live in.
If you chose not to do this then you cannot moan afterwards about the state of it.
You signed on that dotted line, no one forced you to - it is your responsibility - end of!!! The fact that you didn't inspect the property before you signed that agreement is your fault.

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Tinny 6th March, 2013 @ 11:26

Emma I find your comment very ignorant and perhaps based on what you know. I agree that in ideal world you would sign the agreement upon seeing the property in a condition you deem fit but I have viewed flats with tenants still inhabiting and one was dusty everywhere and pretty manky. Nothing that a good clean would not sort but nowhere in the tenancy agreement did it specify the flat will be clean but it did specify I must clean the flat upon leaving. The agent stressed that without paying a deposit and signing, the flat stays on the market. So if all else fits, at times you just have to pray that the landlord is decent. When we moved in our rented property, it was just decorated. The landlord specified the inventory as new everything but did not check what state the builders left it in. I saw it while it was still being renovated and presumed clean would ensue. It was dusty everywhere, rotten milk left in one of the cupboards, all the cupboards needed a good clean as there was thick building dust everywhere. You ignorantly presume that tenants have the upper hand, if you ask too many questions or complain, agent just doesn't ring you back as there is always another fool that will take the flat. This is made all the more harder if you have pets. I have been in my flat for over 2 months and still see flats that were advertised when I was looking 3+ months ago not being taken yet the same agents never rang me back. I am a very desirable tenant and was offering all sorts of assurances for my cats to be allowed, more deposit, to pay an insurance etc... I wonder how many agents bother to ring the landlord to discuss the case, after all they don't lose months' payments either way if there is a fixed fee being paid.

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Emma 6th March, 2013 @ 12:56

Whats ignorant about it??? Its common sense!!
What, do you lot want a show home to move into!! Are you all that scared of a bit of cleaning.
Tinny, in your case you viewed the property and despite seeing the mess, signed the contract. So it obviously wasn't that bad or caused you no concern. There is nothing in a tenancy agreement which specifies the level of cleansiness. A bit of dust, grubby oven, cobwebs.......?? Seriously, whats the issue, welcome to housework!!!!! Put it in writing to the landlord and state that the house will be left in the same condition on vacation and then get the hoover out.
The problem with you lot is you want us landlords to wipe your arses for you. We provide the houses to rent, you have a choice to rent them. If they are not up to your high expectations then look elsewhere.

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Tinny 6th March, 2013 @ 14:08

The flat was being renovated. Sometimes flats are being shown with tenants still in and you as a future tenant are being asked to make up your mind about the flat in that state but your contract states you must leave it professionally cleaned. Not all contracts are the same. I cleaned the flat and did not complain. When we realised the flat was old and condensation was a problem I purchased an expensive dehumidifier. My landlord was on holiday when we moved in and there was no one to contact when we realised the fridge was not working so we bought a new one and did not ask for money back. I think that proves 'us lot' are sometimes OK. My gripe is the agents that often have rules of their own. I wish I could have seen flats that were empty and presented for moving in but in 80% of the cases, they still had tenants in, and given the example above, tenants can leave flats in horrid condition. If the agent tells you the landlord will sort it out before you move in, do you assume this is a lie and ignore the flat? I guess so, if the logic in your comment is to be deduced from. To be honest, having also seen quite a lot of places to buy, which were rented out, I am now also not viewing anything that was an investment, due to the issues above. But I still don't view landlords as you do do tenants. I wish there were ways of directly communicating with the landlord at times (often agents stop this) and the two times in my life I rented, I had great landlords. But having to find somewhere to rent recently, I realised how difficult it is to not get screwed. Some agents did not even allow me to see the rental agreement before I paid a deposit. What is that all about? But the point is that although you may have a lax view of how rental properties are left, when agencies are concerned, it is very clear you have to get a professional clean after you leave the property so it is only fair, if one was promised, that you shouldn't clean flies.

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Steve 6th March, 2013 @ 15:37

First you should never buy or sign for anything unless you have seen it yourself,I would compare it with buying a car without seen it (in the case of Paul I would suggest a stay in a travel lodge until you have seen a property you are happy with.)
If there are jobs outstanding and agreed to be done before you move in I would suggest that you add the jobs to the tenancy agreement i.e I am signing this tenancy agreement on the understanding that this list of jobs is done to a satisfactory standard before I move in (pre request) I have done this with car purchases to.You can give a small deposit and say I will give you the rest when the jobs are done.
I would view Landlords like car dealers some are honest and good and some are not (the same with tenants).
If it isn't within the 4 corners of the tenancy agreement then it doesn't exist.
If you insist on increasing your risk profile (pets) then you will probably get a less desirable/clean property to rent.
If you want to buy you need to be debt free if you want to rent you need to be pet free!
If not you will have less choice.
With no references and pets you will be lucky to get any property,the trouble is materials and getting jobs done is so much more expensive now than 5 years ago I would say double (a boiler 5 years ago would be £300 now £600) same with labour.
The risk a Landlord takes on now because of this is so much more,a bad tenant can soon cost you 12 months rent and so can the pets,so if you get rid of one of these you have halved your risk.
It's not the Landlords fault there aren't many properties to let,if been a Landlord was so profitable then all the builders would build to let and saturate the market,
The fact is when property prices go down you make no money at all you just tread water and hope property prices go up again.6% yield - 5% drop in prices less any outstanding debt interest = loss.
I can easily find better investments yielding more on the stock market.
The high property prices are a result of government/banks interfering with the property market and if house prices were allowed to plummet naturally Renting and buying would be cheaper with more money left to get jobs done.

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Steve 6th March, 2013 @ 16:08

Insurance companies wont take on pet risk why should landlords.

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Eric the Viking 8th February, 2015 @ 19:59

"The problem with you lot is you want us landlords to wipe your arses for you. We provide the houses to rent, you have a choice to rent them. If they are not up to your high expectations then look elsewhere."
Says all you need to know about the type of person most landlords are.

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Steven 21st May, 2016 @ 08:17

After reading thro this blog i thought i would share my experience, My landlord is great only took 4.5 YEARS to change a patio door that was hanging off its hinges leaving the rear room freezing all the time. Faulty electrics including putting 8+ spotlights in every room that blow so often im changing bulbs every week in most rooms, A leaking gutter complaint was ignored because the weather at the time "didnt warrant" a fast reaction of course after a massive downpour my baby girls room was soaked by water coming thro the brickwall above the window, Mould in EVERY bloody bedroom and bathroom and top of the stairs (I always have the extractor on and wtf should i have every window open 24/7 at the landlords suggestion just because he refuses to treat his own property....

Now i understand some landlords get shafted but lets not pretend you as landlords are perfect i believe the term is out of sight out of mind

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Ros 2nd August, 2016 @ 17:27

So what do I do in this circumstance?
I am in hospital with the big C ( no sympathy wanted btw) OH has cleaned the house from top to bottom and paid for carpets to be profesionally cleaned and also the curtains. We accept that one carpet is stained (red wine) and have said we will replace. Tenancy has been for 4 years and we have kids and dogs! Landlord has emailed me 12 times since yesterday about the hedge being higher than it was when we took it on - it has been cut regularly and that there is rubbish in he garden Which the OH has agreed to move. The classic is the oven has been "man cleaned" (my OH is a professional valter and detailed) given it was cleaned by her 15 yr old when we took the tenancy on. She is now saying that the OH isnt capable of having cleaned and that we need a deep clean and she has already booked it andthat hse has had our garden items put in a skip which she is also going to charge us for. Now there are marks on the walls from th leatehr soafs but no drawing pins, mould (other than a 3 inch bit under the silicone on the side ofthe bath) picture hooks, blue tack etc
Where do I stand?

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Diane 15th July, 2017 @ 17:02

Hi.Im looking for advice and help. I didnt know where to post but this seemed the most suitable area.
Took tenant June 2013. Never paid his rent on time but believed his excuses and renewed his tenancy in December 2013. February 2014 stopped paying his rent. In my naivety thought he would vacate in June 2014 at the end of his tenancy. I had informed i would not be renewing. In July 2014, still no rent but letter from Environmental health stating that there was mould in the property and boiler broken from December 2013. I had no knowledge of either. Responded immediately. Mould was caused by cold property and the fact the tenant had blocked up all air vents, around doors etc and put on tumble dryer to increase the mould as he wanted to be rehoused by council. Boiler was repaired. Still no rent, although by then I found out he was claiming housing benefit. Finally got a court date to evict him under Section 8 and Section 21. He informed the court that he wanted to put in a counter claim for his damaged property due to mould etc. Court gave him 2 weeks to do this. No counter claim was submitted. Eventually I got informed by court i could have property back. Tenant did not move out. I applied to high court and eventually got him evicted in November 2014. Two days later we made arrangements for him to collect his personal belongings. He turned up, refused to take some of his furniture and the police were called. He ended up smashing his own wardrobe in temper, slashing his sofa with a chefs knife as he couldnt get it out the door and then kicked in the front door, breaking the new locks I had installed and was promptly arrested. The total cost of rent arrears and court costs were over £4,500. I had no way of contacting him. A few months later I received a letter from bankruptcy stating that he had declared some of the rent on his bankruptcy and actually owed nearly £38,000 to other people, banks and under different names. I was not amused. May 2015 I attended court as a witness to the damage he had caused to my front door, He had pleaded not guilty but admitted guilt on the day and i was awarded the cost of replacing the locks, which he duly paid.
In April 2017 I saw the tenant for the first time in a shop. He approached me and started to laugh, I saw red and called him a scumbag. He then reported me to the police under Section 4 of harassment etc, and I was duly interviewed under caution for over four hours. I have never ever been near cells before or been in any kind of trouble with the police. No action was taken but it was most disturbing.
But, as the rent issue had still grated on my nerves for several years, under advice by the police I issued a small claim for the rent he hadnt put under his bankruptcy and used the policeman as a c/o address. When I applied I didnt realise you couldnt have a c/o address. So I was a little miffed at the wasted court fee.
Two weeks later I get a counter claim in the post for £2,800. Apparently the tenant now wants to put a claim in for his damaged clothing, sofa etc and for a box of personal possessions that I refused to let him have and duly disposed of.
He damaged his furniture, he had not clothes damaged, and the box that he says i had, was the reason that he kicked the door in, in front of the policeman and loaded into his car. I did put outside the food from the freezer that was left and some bags of rubbish. Which I then had to pay for to be removed via the council including his chair as it was still there 2 weeks later.
He also states that i have continuously abused him the street every time I have seen him, in front of his children. I have never ever seen him in the street besides that one time.
Unbelievable.. Has anybody got any comments, advice, hit man.. I can use????

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Scoox 28th August, 2017 @ 07:39

This is one end of the spectrum. At the other extreme we have landlords who don't give a damn about their property and hand it to you in a disgusting state. The tenants clean it into an inhabitable place and when the property is returned not only does the landlord show any appreciation for your effort but also gets picky about petty little shit that doesn't even compare to the overall mess you were served to begin with. I hate renting, but I also hate buying. People have absolutely no standards.

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Reader 30th March, 2018 @ 13:36

The way you talk about people is dispicable, it doesn’t matter what they have done to you... you shouldn’t talk about anyone in that matter. You’re full of hate and evil, after reading your post I bet anything that your tenants were better people than you are. You should work on yourself, Jesus loves you.

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Sophie 21st August, 2018 @ 17:18

I agree that some of the comments made by the landlords are disrespectful.

Emma's comments are denigrating - a house should be cleaned by the landlord after a tenant has left. At the end of the day, the tenant pays towards your 'rent to buy' scheme or mortgage on the house, so the rental needs to be in top condition - if it gets trashed, the deposit covers it. Tenants pay good money for the house to be clean and all issues fixed before they move in. Not all tenants expect a show house, but if it costs a lot of money to rent, then yes it needs to be of high quality. It's a two way agreement - tenant pays rent, landlord fixes issues without any restraint. Ultimately, without the tenant you wouldn't be able to own a property. It's purely a business transaction. The blog comes across as very one sided, megalomaniac,haughty and arrogant. It isn't great that properties end up damaged, but there are two sides to every story. Did all repairs get completed in a timely manner? Did a delay in repairs pose a risk to the tenant's health and safety? Were issues with the property addressed and fixed correctly before a tenant moved in? Have repairs been looked at by a qualified personnel?

Again, people get into financial difficulty. As a landlord, you should ensure that you have adequate insurance. In the real world, people do become unemployed or a partner passes away. You shouldn't be uncompromising about that as an agreement to catch up can be met - it's out of their control. If they have been a good tenant up to that point, then it makes sense to come up with an arrangement.

If you are apprehensive or will lose sleep over damage, sell the house that you are renting.

Tenants do have rights, as people need a roof over their head. They are helping you, when they pay rent as agreed, to build your empire. Could you pay the mortgage on your multiple houses without them?

Probably not, so maybe lose the property mogul tone. Landlords that play at being landlords forget that tenants are the customer. Please bear in mind that I have been a tenant and landlord.

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Chrissy Sibley 16th February, 2019 @ 06:39

Interesting reading

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ginny 3rd March, 2020 @ 10:35

I keep seeing this all the time, people disrespecting what could otherwise be a lovely comfortable home.
I actually don’t know how anyone could live like that and I do feel for the landlords who have to face this. Considering how hard it is to find somewhere to live in the first place these days I just don’t get why someone would want to ruin it for themselves (and others). All I want to do is find somewhere I can live and make my home! But it’s becoming harder and harder to do that now because lazy, slobs are ruining it for everyone else. I’d give anything to find a place to call home Including taking on one of these unloved properties and scrubbing it from to bottom and turning it around, just to prove that there are decent clean people out there who would be grateful for a place to call home..
I’m sorry to read that you have had your property treated like this. There are people out there with dignity, hygiene, pride and respect. Honestly!

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