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Important: this website is just my personal blog, so unfortunately I don’t (and can’t) provide one-to-one support/advice. If that’s what you’re after, I recommend heading over to the landlord forum for landlord/tenant related support from the community.
If you contact me and I don’t reply, it could be due to one or more of several reasons, which are listed here. So you may want to read the list before reaching out.