How To Advertise Property For Rent On Rightmove

Advertising Rentals On Rightmove

Thousands of landlords are currently listing their rental properties on portals like Rightmove & Zoopla without using their local letting agent and saving a fortune in tenant-find fees!

This guide is for landlords (and property owners) that want to advertise and list their rental property – house or flat – on Rightmove & Zoopla to find tenants quickly and cost-effectively.

Side note, if you wish to sell your property on Rightmove in a similar fashion, you should jump over to my guide on selling homes privately on Rightmove!

The problem (and solution)? The biggest UK property portals such as Rightmove & Zoopla (the two places we all want our vacant properties to be listed) don’t allow landlords to directly advertise on their website, they only deal directly with letting agents. Fortunately, services have been created, known as online letting agents, to solve this problem. Their service provides a bridge that facilitates in private individual landlords being able to quickly, easily and cost-effectively advertise on the portals we all want our properties to appear on for the masses to eyeball.

Without a shadow of a doubt, if you’re in search of tenants and you’re looking to bypass extortionate high street letting agent fees, then getting your rental property listed on Rightmove, Zoopla and the other top UK property portals is a must.

In this this blog post I’m going to explain why and how

Literally save £1000’s on letting agent fees with an online agent that markets on Rightmove & Zoopla!

The reality is, most of the letting agents we see on our local high street generates the vast majority of their leads from Rightmove, Zoopla, and a few of the other portals. It’s not from foot traffic. And for a time, the only way to get listed on those portals was through them, but that also meant enduring their notoriously hefty [and often hidden] fees.

Long gone are those days!

By using an Online Letting Agent, like OpenRent, we can now advertise our property on the top property portals for a fraction of the cost. No hidden fees, just one easy one-off fixed cost.

I’ve personally used several of the online letting agents listed below, and they’ve always managed to find me tenants quickly and efficiently, saving me several thousands on letting agent fees over the years.

Top rated online services that will market your rental property on Rightmove & Zoopla to find tenants quickly!

There are a buttload of online agents cropping up all over the shop, left, right, centre and everywhere else in-between. But these are the one’s I personally recommended, because they’re well established, highly-rated and many of which I have personally used myself to find tenants.

Search Filters

Require any of the following?

  • Rightmove listing

    Rightmove listingAdvertise property on Rightmove (The UK's largest property portal)


  • Zoopla listing

    Zoopla listingAdvertise property on Zoopla (The UK's second largest property portal)


  • Tenant referencing

    Tenant referencingTo ensure you stand the best chances of getting reliable tenants, your agent will reference prospective tenants, which can include credit checks and employment history.


  • Deposit registration

    Deposit registrationIn order to comply with the tenancy deposit legislation, the agent will secure the deposit on your behalf and serve required documents to your tenant.


  • Rent collection

    Rent collectionAgent will collect rent from tenant and then send it to you.


  • Tenancy sign-up service

    Tenancy sign-up serviceThe agent will draft your tenancy agreement contract and get it signed by the tenant(s) on your behalf.


  • EPC

    EPCAn Energy Performance Certificate (EPC) is needed when a property sold in the UK. They are valid for 10 years, so if you already have a valid one you do not to order another.


  • Gas safety check

    Gas safety checkAgent will arrange for a gas safety check to be conducted. Landlords are legally obligated to have annual gas safety checks.


  • EICR

    EICRElectrical Installation Condition Reports (EICR) are legally required for new tenancies in England. As from the 1st April 2021, all let properties will require an EICR.


  • Photograghs

    PhotograghsThe agent will arrange for a photographer to visit your property to take pictures, which can be used with your adverts. Good quality photos are important in making your property look attractive and can increase enquiries.


  • Floorplan

    FloorplanThe agent will arrange for a professionally produced floorplan showing the layout and room sizes of your property. Many buyers find floorplans useful when viewing property details online.


  • Inventory service

    Inventory serviceThe agent will arrange for an independent inventory clerk to create an inventory report.


  • Hosted viewings

    Hosted viewingsA local agent will take viewings and show potential tenants around your property. Please note, some agents limit how many viewings they will take, so please read the T&C's carefully.


  • Pay on Completion

    Pay on CompletionPay on Completition means there's nothing to pay upfront until you find your perfect tenants (T&C's may apply, so please read carefully).


Letting AgentRatingTermIncludes / NotesPrice
Google Reviews
5 days / 3 months*
Includes / Notes

Ultimate Advertising package
  • Key features
  • Rightmove listing
  • Zoopla listing

*5 days free, and then the option of continuing service for 3 months for £39 for new customers and £49 for returning customers!


Free Trial

*FREENo hidden fees, no credit card details required!

Visit Website
TrustPilot Reviews
3 months
Includes / Notes

Let Your Property package
  • Key features
  • Rightmove listing
  • Zoopla listing
  • OnTheMarket listing
Price£24.5 Inc VAT Visit Website
TrustPilot Reviews
14 days
Includes / Notes

IATA Taster package
  • Key features
  • Rightmove listing
  • Zoopla listing

Discount available

£53.1 Inc VAT
(Normal price: £59)

Visit Website10% Discount Code: propinv21
Google Reviews
6 weeks
Includes / Notes

Exposure package
  • Key features
  • Rightmove listing
  • Zoopla listing
  • Pay on listing (not sign up)
Price£59 Inc VAT Visit Website
Google Reviews
3 months
Includes / Notes

Advertising + Rent Now package
  • Key features
  • Rightmove listing
  • Zoopla listing
  • Deposit registration
  • Tenancy sign-up service
  • First month's rent collection
Price£69 Inc VAT Visit Website
TrustPilot Reviews
3 months
Includes / Notes

Plus package
  • Key features
  • Rightmove listing
  • Zoopla listing
  • OnTheMarket listing
  • Tenancy sign-up service

Discount available

£74 Inc VAT
(Normal price: £89)

Visit Website£15 Discount Code: PIP1
Google Reviews
2 months
Includes / Notes

Find a Tenant package
  • Key features
  • Rightmove listing
  • Zoopla listing
  • OnTheMarket listing

Discount available

£139 Inc VAT
(Normal price: £149)

Visit Website£10 Discount Code: PIP10

Please note, I try my best to keep the information of each agent up-to-date, but you should read the T&C’s from the agents’ website for the most up-to-date information.

Other Popular Services

Just in case you require a couple of other competitive quotes for popular letting services…

Table of contents

Can I advertise my rental property on Rightmove/Zoopla directly?

The short answer is, no.

The biggest UK property portals don’t allow the general public, including landlords, to advertise on their website directly. They only do B2B sales, meaning they deal with estate and letting agents only.

So that means in order to get listed a rental property listed on on the likes of Rightmove and Zoopla, you first need to go through an agent. They are the gatekeeper. Once an online agent has your property details, they will then feed the information to the portals for them to advertise.

How does that work?

  1. Sign up to a Rightmove/Zoopla “tenant-find” service (via one of the online agents listed above).
  2. Upload your property details to the online agent’s website (e.g. property spec, photos, EPC etc.).
  3. Your online agent of choice will then distribute your property details (along with the rest of their stock) to all the portals they advertise on.
  4. You will then be notified of any enquiries by your online agent, usually by email, SMS and/or a control panel. You can then schedule and manage viewings (the exact logistics of how this works will vary depending on online agent).

Below is a cool (and short!) video thrown together by Quicklister, showcasing how landlords can use their service to distribute their property details across major portals like Rightmove & Zoopla, and oversee enquiries, viewings, and tenant references through a dashboard.

It’s the typical approach of online letting agents, so it provides a good overview of how easy and efficient the process can be.

Do I need to advertise on Rightmove?

Of course you don’t need to, silly.

But the reality is, if you don’t want to be a wally, you’ll appreciate the fact that if you statistically want to generate as many leads as possible and consequently maximise your chances of finding tenants as quickly as possible, you should be advertising on Rightmove (and/or Zoopla) because they attract more prospective tenants looking for vacant properties on their website than anyone else. You’ll struggle to find any other place with such a large pool of prospective tenants.

How much does it cost to advertise my rental on Rightmove?

The fixed fee you pay for a “tenant-find” service provided by an online letting agent is the amount you will pay to get your rental property listed on Rightmove. As per the table of agents above, that can range from £0/Free to £149 (that’s based on base packages without an add-on services and products).

So, for example, if you use OpenRent’s free trial service, your property will get listed on Zoopla and Rightmove for absolutely free (no obligations), and then if you wish to extend listings, you will need to pay £39 (£49 for existing customers) for a further 3 months service.

If you use’s tenant-find service, you will get listed on Rightmove, Zoopla and OnTheMarket for 2 months for a cost of £149.

You don’t pay any more than the package price to be listed on Rightmove. That’s the beauty of using online agents, they operate on a fixed cost basis.

Why is advertising my rental on Rightmove through an online agent so cheap? Is there a catch?

There is no catch. You pay what it says on the tin.

I know, I know, it can be hard to believe that it’s possible to get a Rightmove tenant-find service for free. It can be a real bittersweet moment for many landlords when they first discover the world of online letting agents, because on one hand they’re thrilled to have found a legitimately good alternative that will save them a small fortune, but on the other hand, they’re mortified they didn’t find out sooner, because they’ve been shelling out on high-street rates for as long as they have. I was a very early adopter, and even I was bitter about the amount I had effectively pissed down the drain.

The reason online agents are able to offer such cheap marketing fees (especially when compared to high street agents) is for a few reasons, but here is the gist of it:

  • Online agents have much less overheads than high street agents, as they operate out of a central office, as opposed to a premium shopfront on the high street.
  • Their basic “tenant-find” services don’t include a hosted viewing, whereas most high street agents include it with in their basic package
  • Online agents make the bulk of their money upselling optional add-on services and products e.g. EPCs, Gas Safety Certificates, Referencing services etc.

How long will it take to find tenant’s if I list my property on Rightmove (and Zoopla)?

Depends. On several factors (but also depending on the context of your question).

If you’re asking if using an online agent to get listed on Rightmove is more or less efficient than using a regular high-street agent, then my answer to that is: based on my experience [of using online agents for several years now], you’re not likely to find tenants any quicker or slower. As said, most high-street and online agents generate their enquiries from the online portals, particularly Rightmove, so the leads are often sourced from the same places.

I’ve found tenant’s in 2 days by listing on Rightmove and Zoopla. I think the longest it’s taken me is 10 or so days. But obviously I’m not suggesting you’ll get the same results, because it’s completely circumstantial, including uncontrollable factors, like the current state of the rental market.

But you do have a role to play, and that can drastically impact the success (or failure) of your mission…

My Top Tips for advertising your rental on Rightmove (and other portals)

  • Use high-quality photos
    I can’t overstate how impactful photos can be when it comes to lead generation. I’m often mortified by some of the poor quality photos I see on Rightmove; pixelated, poor lighting, poor composition, wonky etc, just overall complete garbage. You’d think people were flogging peanuts as opposed to homes demanding several thousands of pounds per annum.

    If you don’t want to spend money on a professional photo package (which are reasonably priced, to be fair), then at least ensure you’re able to provide decent pics.

    What’s even worse is that I often see listings without any photos at all. Truly frightening, and I have no idea what agent/landlord is trying to accomplish. Please avoid!

  • don’t market your property too early
    I often see landlords make this mistake, whereby they list a vacancy several months before it’s available. The intention is to be organised by planning ahead and reducing the void period, which objectively, I can understand the logic.

    However, the problem is, prospective tenants don’t usually start looking for rental properties that early, but more importantly, early arrangements that are secured in principle often fall through because the rental market is fast paced, and rates and stock is forever changing, and so are peoples circumstances! Basically, what you had on offer several months ago may not be so appealing today.

    I usually start marketing on Rightmove 6-8 weeks before a property is available.

  • don’t stop advertising until new tenants are confirmed

    A tenancy is not secured/guaranteed until:

    • Deposit is paid
    • First month rent is paid
    • Contracts are signed
    • Tenant moves in

    Perhaps this is the biggest make I see landlords make, which is that they stop looking for tenants and terminate their Rightmove listing prematurely.

    This can often be an expensive mistake, because if the tenancy falls though after a verbal agreement (which is extremely common), the landlord may need to pay for another marketing package to get relisted on all the portals.

  • Include key details of the terms of the tenancy
    Bit of a no-brainer, but important to mention nonetheless, because it’s crucial to generating qualified leads, and helps reduce a whole lotta’ time-wasting.

    In your description ensure the terms of the tenancy are available:

    • Deposit requirement
    • Monthly rate
    • Length of tenancy
    • Furnished / unfurnished
    • Council tax rate
    • Available date
  • Be active and responsive to enquiries
    As mentioned, the rental market is a fast-paced environment, so be responsive to enquiries. Prospective tenants don’t tend to wait around, because they usually have several viewings lined up.

    Other than that, it’s really just a case of being professional and courteous.

  • Most common reasons for lack of enquiries

    • Poor photos
    • Poor presentation of property (i.e. messy, unclean)
    • Overpriced
    • Lack of details / description
    • Over saturated market – if your property is in a particularly competitive area, where there is a high concentration of similar properties available for rent, think of ways to make your property stand out. This could be as simple as making your asking price more competitive (this will also make your listing appear higher up the search results when ordered by price (low to high)). Another good option could be to upgrade your Rightmove listing to Premium or Featured (I discuss this option in more detail further down).
  • Update photos/details if you’re experiencing little interest
    If you’re experiencing an enquiry drought, don’t be afraid to switch things up e.g. get better photos, change the order of photos, make your description more appealing, change the terms of the tenancy etc. Some times the smallest of details can cause a roadblock.

Rightmove ‘Featured listings’ & ‘Premium listings’ – What, How & Why?

So, you may or may notice that some of the online agents offer the option to upgrade your Rightmove advert to either “Featured” or “Premium” for additional fees. What’s that all about, right?

First, let’s go over what each option means…

  • Rightmove Featured Listings explained
    A Featured Listing means your property is highlighted at the top of each page in your property area and with more photos than a standard listing. Here is an example after doing a random search for properties for rent in “Manchester City Centre”:

    Rightmove Featured Listing

    Rightmove Featured Listing

  • 2) Right Premium Listings explained
    A premium listing is similar to a featured listing in the sense that it’s highlighted (i.e. it stands it more compared to regular listings), but it is NOT at the top of the page, it’s positioned in the same order as any other regular listing (which is dependant on the ‘sort’ filter e.g. Newest Listed, Price). Here is an example:

    Rightmove Premium Listing

    Rightmove Premium Listing example

The million dollar question… is it worth forking out extra for either of them?

Yup, definitely.

Actually, wait, I think it depends.

I’m so fickle.

If your property is located in a bustling metropolitan area like central London, where you’ll always be competing with a large supply of options, an upgrade can turbo-charge your advert and give you the best chance of standing out and grabbing those extra views and enquiries. However, in a puny Essex town, where there are only a few handful of properties available to rent at any one time (i.e. 10 properties), it probably makes very little difference.

According to Rightmove, a Premium listing achieves on average 33% more views than standard Rightmove listings, while a Featured listing is proven to get up to 40% more views. However, I do want to mention that Upad recently conducted their own internal investigation to verify the accuracy of the “Featured listing” stats; they discovered that some properties far exceeded the ‘average’ 40% uplift, and actually managed to receive between 90% – 128% more views, which expectedly created a nice bump in enquiries. That’s a pretty sweet upgrade. Now… I’m not saying you’ll achieve the same mouth-watering results, I’m just highlighting what’s possible.

To clarify, I’ve personally never stumped up the cash for either of the upgrades, and I’ve still managed to always find tenants in good time. But that’s largely because my properties are located in one of those puny towns I mentioned, but also in highly sought after areas where demand generally outweighs supply. So before making your decision, do some research; check to see how many other properties you’ll be competing against. If you feel there’s enough competition to cause problems, an upgrade may provide the edge you need.

Either way, the cost of upgrading isn’t particularly crippling in the grand scheme of things… so you certainly wouldn’t be a fool to upgrade whatever your circumstances.

How much do the upgrades cost?

It varies depending on each agent.

I’m going to use Visum’s prices as an example (because their prices were easy to dig out from their website), they charge £99 (Inc VAT) for a ‘Premium Listing upgrade’, which will last for two months. For the ‘Featured Listing upgrade’ they charge £99 (Inc VAT) for 7 days!

Bear in mind, the listing upgrades are “add-ons” for Visum’s advertising packages. So for example, if you buy their Standard £64 package (that’s the exclusive discount price, so you’ll need to use the Visum discount voucher provided in the table above), you will need to pay an additional £99 for a Featured Listing (Total: £163).

Strong word of warning before forking out for upgrades…

Many landlords have stumped up the cash for one of the upgrade packages and have been left bitterly unimpressed with the results. In almost all cases (from what I have seen and been told), it’s because they assumed the upgrade would maliciously have the ability to polish a turd!

No, no, no!

These upgrades are NOT a substitute for the golden rules of advertising your rental! So that means, in order to stand the best chance of generating enquiries, you will still need professional and high-quality photos of your property, a well presented property, a competitive/realistic asking price, and well detailed property description, which highlights all the key features.

So which property portals are the best (e.g. Rightmove, Zoopla, OnTheMarket, PrimeLocation etc)?

Rightmove is the most popular property portal in the UK by far. They attract the most amount of prospective buyers and tenants on their website. Zoopla is in second place, but they shouldn’t be discredited for trailing behind, because they still manage to pull in a gigantic amount of eyeballs.

On that basis, here’s a breakdown of my thoughts:

  • Regardless of which online agent you use, make sure they will list your property on Rightmove. Make no mistake, there is no substitute for marketing on Rightmove – if you’re going to be marketing your rental property anywhere, make it this place. Being listed on Rightmove alone is often enough enquiries to find a tenant.
  • Your marketing campaign will be most effective if you use an online agent that advertises on both Rightmove & Zoopla (be careful, some online agents don’t market on both, but all the one’s I have listed do). Being listed on them usually provides enough fire power to get inundated with leads, and that’s exactly why it’s the combination I use. I only use online agents that advertise on Rightmove & Zoopla. Conversation over.
  • You’ll notice plenty of online agents mention that they market properties across hundreds of different portals, other than Rightmove and Zoopla. While that might be true, I perosnally wouldn’t get won over by the claim, because those “other” portals will likely have very little impact compared to being listed on Rightmove and Zoopla. But I do have to give a special mention to OnTheMarket and PrimeLocation, because those portals are powerhouses in their own right – so they would be a welcome addition – but I wouldn’t feel comfortable with them leading the charge, but rather as complimentary advertising portals to Rightmove & Zoopla.

Rightmove requires proof of ownership

This probably won’t be an issue for 99.999% of you reading this, but I feel like I should say it anyways… just in case!

Before you go running off to throw your rental onto Rightmove, you should be aware of the fact that as per Rightmove Plc terms, listing on Rightmove requires proof of property ownership. All online agents that market on Rightmove will require you to provide an acceptable document to prove ownership (e.g. Land Registry title, insurance certificate, signed letter from solicitor, mortgage letter) before activating your listing. This procedure is put in place to prevent fraud.

Like I said, won’t be a problem for most of you.

I usually just provide a copy of an insurance certificate.

Can I really find tenants on Rightmove without an agent?

I get it.

It’s the fear most landlords have when they’ve just discovered online agents, because it genuinely can be a “it sounds too good to be true…” moment.

Many landlords automatically assume that agents can’t just generate the majority of their enquiries from Rightmove and/or Zoopla, because that sounds too easy. There must be a catch. But that’s the thing, it is that easy. Like I said, there’s no magic formula to generating tenant leads anymore, the internet has changed all that.

I received an email recently from someone that converted and became a believer, and I don’t think I could explain it any better…

Hi all,

Thought I’d share my recent experiences with you. I’m a long time lurker on this site, though I occasionally post in the blog comments. Great site by the way, it’s really helped!

So, we’ve had a bit of a nightmare getting our first tenants in, we’ve had a few people agree, sign an application form, then pull out at the last minute, or withhold information meaning we had to cancel (like, they’re claiming HB). We’ve even been threatened with legal action after refusing to return someone’s holding deposit after they pulled out, despite both us and them having a receipt signed by both parties which clearly states that the deposit isn’t refundable if they pull out!

Anyway, so it’s getting a bit tricky now and we really had to get someone in, so we decided to pull out all the stops…and hire an agent as well. We went with quite a reputable one, and they were charging one month’s rent + VAT for finding us a tenant. One bonus was that there’d be no re-let fee, so it was just a one off payment. It’s still pretty expensive for simply placing an ad and finding us a tenant. So we went for it, and gave them a set of keys and some pictures of the property (I don’t trust agents to take their own pictures any more!!).

Meanwhile, we set about trying our own luck. We decided not to simply stick with the free sites (Gumtree, houseladder, etc), and we went through Visum (as one of the online agent’s recommended on this site) and they put an ad on Rightmove for us for around £30.

It appeared both us and the agents were getting a bit of interest so I thought it might be a dead heat, but I wasn’t convinced that the agent really did have all the interest he said he did. He knew we were trying to do it ourselves at the same time, so I couldn’t help but wonder whether he was telling us he had loads of interest to try and get us to slow down.

Anyway, so we had quite a bit of interest ourselves and hosted several viewings and eventually took a healthy holding deposit after confirming interest with a tenant. Just as we did, the agency rang up to say that he had someone who might be interested (if we lower the rent). Obviously we said no.

Anyway, I’m sorry I’m not a more interesting writer, but I did want to share with you all my experiences of trying to get a tenant in before the agent could, thus avoiding having to pay any agency fees. It’s a nice story, and I got a lot of help from this site, so thanks!

Want to SELL your house on Rightmove?

If you want to list a property for sale on Rightmove and bypass using a high-street estate agent, then here are a list of companies that will Advertise your house for sale on Rightmove.

223 Join the Conversation...

Showing 173 - 223 comments (out of 223)
Guest Avatar
Angus Shield 10th November, 2011 @ 16:39

It’s heartbreaking reading some of the comments in this, and other posts, as it appears many have had such a rough deal from letting Agents.
We offer advertising to independent landlords for £50+VAT (on our website, all the portals we use and in our window), and feed the 'first vetted' applicants (i.e the ones that fit the LL's beief) onto the LL who undertake the viewing.
We can reference the applicants (£50 each incl VAT and paid by the applicant), and can produce the Tenancy Agreements for £65+VAT (its 16 pages and not from WH Smiths!).
Come on guys some letting agents try very hard to be human but we do all have to pay extortionate compliance fees, etc.
We are NALS, SAFEagent and have a fully protected client account and have been in business for over 23 years!

Guest Avatar
Mark 11th November, 2011 @ 18:16

Well I nearly just had a heart attack, just been speaking with Rightmove about there fees and I'm astonished.

Its ridiculous how much they charge online lettings compared to the traditional high street agent.

The question is do they add as much value these days now zoopla are on their way to become the leading portal.

Guest Avatar
raydon 12th November, 2011 @ 08:11

Rightmove will price out larger online letting agents, in the future online letting agents will not be able to rely just on the Tenant Find model, it is just not worth it as a business model with Rightmove must offer other services income streams.

Guest Avatar
raydon 12th November, 2011 @ 08:14

Rightmove are very much the wnner in the portal battle, however online letting agents may have to back the new Digital Property Group plus Zoopla just on pricing...this way private landlords would find it hard to secure a route to Rightmove advertising in the future

This makes Rightmove even more elite !

Guest Avatar
Mark 24th November, 2011 @ 12:14 is now advertising their properties on

Our fee's are also staying at the cheapest rate of £40 plus vat per property (ADVERTISING UNTIL LET).

Guest Avatar
raydon 24th November, 2011 @ 13:01

join the club with all the others at around £40, Visum state they do for £39 including vat either this is the cheapest or do they limit the time advertising period to say just one month or something

Guest Avatar
raydon 24th November, 2011 @ 13:04

less stock available...less advertising required...more online agents competing....doesn't sound like a good business plan umless the agents increase their fees to landlords to a more realistic cost

Guest Avatar
Mark 24th November, 2011 @ 13:11

visum only advertise on Rightmove and Letmatch for £39. They charge £49 to be on the other such us Zoopla, FAP and primelocation.

Guest Avatar
raydon 24th November, 2011 @ 13:27

...that makes you the cheapest, ask THE LANDLORD to put you on the his agents list above.

...Also need to change the top listing according to what you say to show the portals Visum actually use in their £39 package

Guest Avatar
Craig 17th July, 2012 @ 14:57

I have seen your comments about using different sites. I use a company called Tenants4U who do not charge but they do charge the tenant so you don't pay anything. I let my property in 48 hours which I didn't think was bad and it didn't cost me anything. The tenant paid an admin fee to the company which they were happy with.

Guest Avatar
Paul 19th July, 2012 @ 10:09

The discount code no longer works on Upad, i think it ended in June '12
I've tried Visum this time. They put your ad on the same portals, but is not so slick as Upad - no text notification nor a log of interested parties for your property on their website, but they are a lot cheaper.

Guest Avatar
raydon 3rd August, 2012 @ 08:24

Is upad going to become a landlord portal in it's own right, now it is backed by the London Evening Standard ?

Guest Avatar
Mandy 10th March, 2013 @ 19:53

Just thought I would point out recently used I Am .the Agent as their site was really simple and they have over 1,000 properties also just so you know the price above is incorrect it's 99inc vat and free board (when I last looked) . They are really communicative and the enquiries were very fast 6 in first 24 hrs.. Would use again and they offer 50% off for pro landlords.. Hope this is helpful

Landlady Essex

Guest Avatar
Maz 30th September, 2013 @ 15:16

Lets Rent Website - Beware!

Lets Rent claims to be ‘free’ and have no hidden ‘charges’…but as you register to advertise for 'free' it asks for a £30 deposit. Want to get your deposit back? Not a chance! We’re investigating and wondered how many others have been duped in this way too?

Guest Avatar
boboff 12th December, 2013 @ 16:23

I do wish I could learn to read first post second!

Thanks and sorry.

Guest Avatar
Dan Hughes 17th February, 2014 @ 11:50

Interested in trying one of these services as I'm tearing my hair out with Gumtree. Had been using them quite successfully to rent properties but suddenly their automated system started deleting my adverts, saying they broke their rules. When I actually got hold of a real person they apologised, agreed I'd done nothing wrong and reinstated the adverts, only for them to be removed again a day later. Now Gumtree are refusing to speak to me. Anyone else had a similar experience?

Guest Avatar
Rebecca 13th March, 2014 @ 17:18

Dan - I have had MAJOR problems with Gumtree deleting my ad (twice)then putting it back on. I had paid for a prime position and had asked for a refund or for them to put my AD back at the top.... Despite SEVERAL emails they have NOt answered me.... Very reluctant to give them any more of my money though....

Their Customer service is NONEXISTENT and as for asking customers to call a 0905 number - that really stinks! ..

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Steve 29th May, 2014 @ 08:18

Visum - AVOID - Visum do not pass on the Enquiries they receive, i dealt with them for over 8 months only to find out they DO NOT PASS on genuine enquiries. They tell me that It is simply because they get a lot of spam emails so their email enquiry system simply deletes any enquiries they "think" are spam. So for example if the same person sends an email for more than one property on their website then the second enquiry gets deleted and anybody else on the website will not get their enquiry passed on. I tested their website myself and 100% honestly they just do not pass on genuine enquiries - AVOID - MONEY WASTED - has anybody honestly had any enquiries sent through Visum ?

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Steve 29th May, 2014 @ 08:21

Avoid Companies who do not advertise on Rightmove - You need Rightmove more than any other website - and why pay a company to advertise on Gumtree (which is the best!) if you can advertise on Gumtree yourself !!??

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Steve 29th May, 2014 @ 08:30

OH and by the way when i told VISUM i wanted a refund for around 8 months of wasted Advertising they refused .. Mark Baldwin the Director of VISUM wrote this to me when i complained that i was not getting my enquiries - i tested if i was getting enquiries by using a different email address and sending myself the enquiry - this is a copy of Mark Baldwins (the directors) reply i received: "Hi Steve, Below are the enquiries our techie located in the blocked database. All your ones made the day before yesterday are there. Did you receive a response from the fresh email address you used to enquire yesterday?" - that is to prove how good their "techie" is in their BLOCKED DATABASE - this so called "BLOCKED DATABASE" is perfect to BLOCK any ENQUIRIES that you may get!! - their computers BLOCK your replies automatically thinking they are spam! - useless waste of money

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Mark 30th May, 2014 @ 14:29

Yes, we have a 'blocked' database (or perhaps 'witheld' would be a better term). Enquirers have to agree to release their details to landlords/vendors - we would be breaking the law by releasing them otherwise. It's a simple enough process - which this user elected not to complete as part of his 'mystery shop'. Possibly so he had something to complain about. Who knows for sure - only him. As you can imagine the large majority of enquirers do choose to release their details.

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Benji 30th May, 2014 @ 15:04

I've used Visum and have found them to be very good for their core service.

I've also self-tested without any problem.

On the negative side, when I tried using their referencing service I was disappointed. They hounded the tenant and threatened them they would lose the tenancy if they didn't respond straight away. The tenant was very upset. This continued even after I had cancelled the referencing. Way too aggressive IMO.

For tenant finding though, I would fully recommend them.

If Mark (above) is reading this, one improvement I would like is an initial, very basic, tenant filter service. Half my time is spent weeding out obviously unsuitable prospects. I'd also like the option of receiving email enquiries only.

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Steve 30th May, 2014 @ 16:04

Re my post: "Visum not passing on Enquiries" - Mark says in his comments on this site just now, that his Company is not allowed to pass on Enquirers - and that for me seems to have unfortunately almost always been the case, as the Enquirers have to agree to release their details to the Landlords using Visum and as he says: "we would be breaking the law by releasing them otherwise" - so his computer software/techie is blocking the database and is automatically deleting many legitimate enquiries thinking they are spam. Beware!!

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Mark 2nd June, 2014 @ 19:36

It's nothing to do with spam. We hardly get any spam enquiries (as you would imagine) and those few we do get are from invariably traditional agents trying to contact our customers and offer them a worse deal.

Benji, thanks for the feedback. I'd be interested in hearing more of your thoughts on the referencing experience and trying to pin down whether it was our staff or the referencing company's that were giving the tenants a hard email. Email me by all means and I'll give you a free upgrade to your next ad in exchange for your time.



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REGGIE A ANDREWS 17th July, 2014 @ 13:16

i can't find long term rentals home for my future because i'm not happy poole home over problem service for bus so the bus use morning and afternoon only but evening service is poor who can't out by evening for plesure yet i'm disappointed really but i need moving to easy area for plenty transport is good really i wish have easy moving but can't because of can't have deposit is zero really disappointed so hope one day to be lucky soon if can,

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Raydon 24th July, 2014 @ 16:32

Zoopla increasing prices for online letting agents, is it time to say enough is enough ?

Perhaps agents should dump Zoopla and just use Rightmove, Gumtree and others ....looks like Discount letting have dumped Zoopla....I think it time to show these portals they just cannot change the rules, with next to no notice, on whim.

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Jim T 13th September, 2014 @ 14:13

After looking at various websites decided to give visum a try , now feel as though I have been duped as my advert is not on Rightmove as I was led to believe by the header ,Should have read the small print, Has anyone else fell in to the same trap??

The Landlord Avatar
The Landlord 13th September, 2014 @ 15:30

Hi Jim,

Visum 100% advertise on Rightmove. How long has it been since you submitted your property details?

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Visum 15th September, 2014 @ 13:20

Hi Jim,

There is a choice of products, one of which does not include advertising on Rightmove. This is made very clear before you pay. If you want us to change your product to one that does advertise on Rightmove then please contact us directly and we'll sort it out.

Kind regards,


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Jim T 16th September, 2014 @ 10:47

Re Visum , I do not regard your company to be an honest one and have decided to write off the moneys most likely wasted already, as noted before I believe the advert that we responded to is misleading and so far a complete waste of money. Jim T

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Visum 18th September, 2014 @ 12:44

Hi Jim,

That's not a comment that helps us to address the issue and makes me think that there's more to this than meets the eye. If it was just a matter of you having mistakenly chosen an incorrect product then we could easily sort it out.

I'm happy for you to contact us directly or use a public site like this to discuss your issues - we deal honestly with all our customers - we would not have been in business for all these years if we didn't.

This seems to be an opportune moment to mention that from time to time we do get people trying to make improper use of our service for nefarious reasons (for example we've caught people attempting to defraud prospective tenants out of holding deposits in a similar way to how scam autotrader ads work).



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Jim T 18th September, 2014 @ 17:15

Re.Visum Mark yes upon noticing our property was not on Rightmove I did telephone your office and was told that I needed to upgrade to the Gold package, even now looking at the various adverts I believe them to be misleading and have sought the opinion of others,there is nothing malicious in my actions I am just trying to see if I am the only one to be so misled. Jim T

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Benji 18th September, 2014 @ 20:09


I like Visum's core service and have found you honest to deal with and good value for money but the headline ad looks misleading to me;

"Landlords - we advertise on Rightmove and more. We charge from only £39+ VAT - it's as easy as 1, 2, 3"

Although in fairness it is made very clear later on;

"Bronze Package - £39+ VAT
The Bronze package advertises your property Primelocation, Zoopla, Needaproperty, homes24, The Times, The Sun, The Sunday Times, The Independent, The Telegraph, This Is, The London Evening Standard, Homes & Property, AOL, MSN, and Talk Talk, but NOT Rightmove."

(The silver package is £42.50+ VAT and does get landlords on Rightmove.)

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Visum 28th September, 2014 @ 19:42

Hi Benji,

Thanks for the comment, and apologies for the slow response - I've been off work injured. I'm open to any suggestions about improving the clarity of our products please do email them to me or post them on here. We only just recently started offering a product without Rightmove (the Bronze service) because of demand from customers in London who do not see Rightmove as worthwhile. We did wonder if it would be successful, and whilst it's not setting the world on fire it is doing OK.



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Claire Penna 10th November, 2014 @ 11:45

Are any of the online agencies offering Right to Rent checks as part of the referencing?


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The Dictator 20th November, 2014 @ 18:42


I can't seem to find the portal to advertise on rightmove for £39 as the orange banner/link on the main page?

Seems like a bargain!

Also, UPAD discount link does NOT work, it keeps saying I am already registered (when I am not) and to reset password... To which I tried, only to get a response saying email NOT registered!


The Landlord Avatar
The Landlord 20th November, 2014 @ 19:16

Hi Dictator,

The £39 offer is no longer available. Visum did offer their services for £39, but recently increased their price to £42.50. Apologies, I haven't gotten around to updating the banner.

In regards to Upad, have you used their services before at all?

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The Dictator 20th November, 2014 @ 20:42

Hi The Landlord,

I haven't used Upad before. I did call them and they didn't know why. As a test, I tried my wifes email, same reply! Random...

Great site here, EXTREMELY Helpful!

The Landlord Avatar
The Landlord 20th November, 2014 @ 20:52

That is random! Did they send you a voucher after speaking to them? I've always had a good experience with their customer service team.

I just filled out the form with random dummy info, and it registered ok!

Thanks a lot, appreciate it :)

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The Dictator 20th November, 2014 @ 20:55

Your welcome. My son is a regular on here and speaks extremely highly of this site. I'm hooked already. Love the no frills, straight to the point view and info!

I will try again on Upad tomorrow...

Visum, too dear to not be on rightmove. Only seen the prices and whats on offer after uploading all the info.

Thanks again.

The Landlord Avatar
The Landlord 20th November, 2014 @ 20:59

Visum's £42.50 package will list your property on Rightmove.

Look at the Silver package.

"The Silver package will see your rental property advertised on Rightmove. You can advertise a room to rent, house to rent, apartment to rent, commercial property, or even land - we offer the same great service to find you tenants whatever the property."

In any case, Upad is a fine choice :)

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Sonny 1st January, 2015 @ 17:10

Dear Property Investment Project

Re: Wisemoves

There is a misrepresentation of advertising showing for the information you have which the offer does not have a period 'until let'. As a buyer I was misled into purchasing from Wisemoves to advertise my property but it only last for 2 months. Therefore, it should state 2 months only.

I look forward to receiving a response from you.

kind regards

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Bad Dog Lady 26th July, 2015 @ 11:42

Ah yes but all those claiming that it all works fine and dandy for them is because the link is with their names and computers/e-mails used and registered via the modem.
I have been using a different company entirely from those included in the above list but the prospective tenants that came to view already were 'letting' properties of their own, so why the interest in mine and why references to a supposed 'principal property'in letting agreements when it is most obviously not the case? The whole industry is screwed.
I have received very little response since my payment to an on-line site after having an initial free period, and have one of the cheapest rents for what you get in the general area with one viewing since payment! I even dropped the rental owing to no garage or loft on offer whilst those properties in a local village with nothing to offer in terms of local amenities are double in terms of rent. One of the major companies suggested as a MUST HAVE above, devalued my property on purpose taking no account of refurbishments undertaken since it was last bought, in direct opposition to the valuation of an established Estate Agent making a nonsense of the rental income being advertised and advised upon under their 'current value' headings. They deliberately shrank the space of my photographs. They claimed to have established firm linked 'Estate Agent Valuers' but appear to rely on information given by the owners themselves based on their Estate Agents valuation and rental income which I refused to give them owing to their claim of having their own valuers!
If 3 months is the supposed time it takes, then they are quickly running out of time as far as I am concerned as a period of 3 weeks have gone by without any genuine interest at all and they expect me to believe that there isn't something funny going on having advertised on the main sites suggested above.
So all computers have the ability to filter enquiries and these settings are set by the people running them supposedly based on what you want in terms of pets and smoking and students. Do they really want to assist people in finding a rented property or are they just pushing up the belief of a housing crisis and rising costs and its all the Landlords fault for all the empty houses!!!!!! Politicians are obviously blaming landlords, but tenants too have some responsibility along with all these on-line sites who are FILTERING genuine enquiries. Tenants should be aware that they are 'checked' fully and therefore it is rather stupid to lie!
All is not what it first appears to be especially when these on line companies are in effect paid for by Estate Agents who run them? They have full access to all landlords properties and can filter any genuine enquiry away from those who are desperate for accommodation but find they cannot afford a mortgage to those properties they wish to be let! Chiefly those of Estate Agents whilst ensuring that private landlords properties stay empty for as long as possible or until owners feel they have to sell!

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Trinh 12th September, 2015 @ 10:40

Hi, does any of these companies, or if not then do you know any company, advertise rentals on all the Zoopla, Rightmove sites etc for an online letting agent? We will list properties on our website but would like to advertise them widely too. Thank you!

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AlecF 8th October, 2015 @ 16:20

I read all of the comments here on the plus and minus points of many agencies who advertise properties online with Rightmove etc., and chose VISUM's Gold Service. I must say I have been absolutely delighted with their help, and any queries I had were answered within minutes. The property was on line almost immediately I pressed the button, and in the past month I received 13 enquiries. It is now successfully let, and I cannot recommend their service too highly!

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Landlady Fury 28th January, 2016 @ 16:40

After reading reviews on this site i thought I would try a different site, so tried "I am the agent", must say it has been the most difficult and frustrating site to use, kept crashing and cant even upload an EPC in pdf format, which is what they come in, pretty ridiculous really.

After taking my payment they mention the part about loading documents to prove ownership and there I was thinking my listing would be live any minute.

Not very clear about the process to say the least.

I then phone customer service to be put through to a receptionist who knows nothing and wants to arrange a call back that my take upto 24 hours, bloody great!

My Online Estate Agent beats them any day, Visum is good too, but dont like the whole 4 week listing rules.

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Crystal 3rd December, 2016 @ 19:28

I am new landlord and I have advertised through OpenRent
It cost £24 just for the advertising and includes Rightmove, Zoopla, Primelocation etc. Your ad will be a one off payment for up to 3 months. You can even advertise for free for the first 5 days.

If you find a tenant, you can order comprehensive referencing through them for £20 which is conducted by RentGuard. If you went to RentGuard direct, it will cost £30. Overall, I think it is a great site as there are no strings attached.

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Mike 25th January, 2017 @ 12:59

Reading some of the comments above about Gold ,silver and bronze packages with Visum and Landlords whinging about not being on righmove when on the bronze package which saves them about £10 or something , I can't for the life of me understand what these people are doing renting properties out when they skimp so much and money is that tight .
I would hate to be a tenant of theirs ringing them up with a maintenance isssue when the Landlord can't even afford £10 quid extra to advertise his empty property more efficiently !

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Claire 21st November, 2018 @ 12:28

I must say this is perfect article for many individuals like me who do not have much idea about advertising property. Thanks a lot.

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raydon 21st November, 2018 @ 12:35

Do you think some Portals have negotiated lower rates for Openrent ? Suggest all agents put pressure on to see if they can get a lower subscription...mentioning no names I have just been offered a substantial reduction from one portal when put under pressure.

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ZaraLewis 7th February, 2019 @ 07:34

Nice article. Very Useful.

















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