Urgh.
This is always such a sensitive and polarising topic that I know no matter what I say or how delicately I try to step, I’ll inevitably end up getting up someone’s nose.
I’m not an animal lover per se, but I completely get the profound human-animal bond that so many develop. I’ve always been a big advocate for animal welfare, and I’ll get mushy and furious just as much as the next sane person when I come across any form of abuse.
But I also get the rental business, and how difficult it can be for landlords to decipher good pet owners from the bad, and the subsequent risk of getting that judgement wrong. That’s why I believe every landlord has the right to choose what’s best for them and their property. No landlord should be forced or guilt-tripped into being pet-friendly. I know that won’t be a popular opinion with everyone.
The hope is to provide an objectively useful blog post for landlords, discussing the considerations and factors that come into play when dealing with tenants with pets, along with covering many of the FAQs that often pop-up. Alas, being a pet-friendly landlord isn’t all peaches and creams, so I’d be remiss if I didn’t cover the pitfalls too, but I feel like I might be giving myself a death sentence if I’m going to expose some of harsh realities – I know how passionate tenants people can be about this issue (no judgement).
But f*ck it, I’m going to go full throttle and speak my mind. Let the chips fall where they may. I do want to clarify though, my intention is not to try and encourage or discourage anyone from being a pet-friendly landlord or otherwise, but rather equip landlords with useful information on how to navigate the situation.
Well, shit. Let’s bloody do this!
Page contents:
- A practical disclaimer: the definition of a pet in a rental property
- Are landlords allowed to refuse tenants with pets?
- Advantages of landlords allowing pets
- Disadvantages of landlords allowing pets
- Am I personally a pet-friendly landlord?
- Before accepting a tenant with pets
- How much deposit should landlords take from tenants with pets?
- Tenancy agreements & pet clauses
- Marketing your property as pet-friendly
- Points to consider when dealing with tenants with pets
- My tenant has a pet/dog without my permission, what can I do?n
- Conclusion
- Do you allow pets?
A practical disclaimer: the definition of a pet in a rental property
I guess I should start here so we’re all on a level playing field.
While a “pet” is, by definition, any animal kept by human beings as a source of companionship and pleasure, in the context of renting, landlords are generally only concerned about dogs, cats, large in-door rabbits, and essentially any other creature that’s uncaged, can be described as a “malting bag of fleas”, and is able to cause damage and leave behind a funky scent.
Technically, while fish and hamsters are pets and likely policed under the same pet specific rental laws we currently have available (which is virtually none), I don’t think any sane landlord is basing an anti-pet stance around them. That would be mental.
So for the purpose of having a practical discussion, the remainder of this blog post will make the presumption that we’re talking about dogs and cats (and other large mammals) in a rental setting, because that’s certainly where the bone of contention always lies on this topic.
Ain’t no landlord shitting the bed over a caterpillar to butterfly metamorphosis project.
Are landlords allowed to refuse tenants with pets?
I think this might be the most common asked question, and I feel like there’s a lot of confusion surrounding it. So I’ll tackle this question first.
In short, there is currently no legal obligation for landlords to accept tenants with pets. In fact, there are no specific laws in place at all when it comes to renting with pets.
But that hasn’t stopped many people/tenants from believing landlords are not allowed to refuse pets without breaking some kind of discrimination law (only exception being guide or assistance dogs under the Equality Act 2010).
Yeah, I’m afraid that’s not a real thing.
I think the confusion stems from sloppy reporting by a lot of news outlets that suggested, after the Government issued a “pet-friendly” model tenancy agreement, that landlords are no longer allowed to refuse pets anymore.
When actually, that isn’t the case at all. But rather, if a landlord chooses to use the Government’s issued tenancy agreement (which few landlord do, and rightly so, because it’s garbage across the board, in my opinion) then they are offering the following tenancy terms:
- The Landlord is prohibited from exercising a blanket ban on pets.
- The Tenant must seek the prior written consent of the Landlord should they wish to keep pets or other animals at the Property.
- The Landlord must not unreasonably withhold or delay a written request from a Tenant without considering the request on its own merits.
- Consent is deemed to be granted unless the written request is turned down by a Landlord with good reason in writing within 28 days of receiving the request (e.g. it would be reasonable and with “good reason” to refuse a tenant that wants to keep a Great Dane in a one bedroom studio apartment, because the horse is obviously too big for the property).
So for all intents and purposes, it’s a tenancy agreement that contains a pet-friendly position.
However, the important point is that the Gov issued Model Tenancy Agreement is an optional tenancy agreement! Landlords don’t have to use it and be bound by those terms.
Either way, the stone-cold reality is, whatever the law is, landlords are mostly in control of the situation (rightly or wrongly so). I say that because it’s going to be incredibly difficult to police any law that forces landlords to be pet-friendly. How will anyone able to prove that a landlord discriminated against a pet-owner?
So actually, I believe it’s far more practical for each landlord to decide their own position on pet-friendliness, rather than force it upon them and then not actually be able to police it. But hey, that’s just my opinion.
Advantages of Landlords allowing pets
- Many landlords don’t allow pets, so finding one that does can often be a challenge, which means pet-friendly landlords can usually demand more rent.
- Allowing pets opens up a wider pool of prospective tenants, which can reduce void periods. According to a recent survey by the Dogs Trust, 78% of pet owners have experienced difficulty finding accommodation which accepts pets. And according to ‘Pet Friendly Rentals’ by not accepting pets, landlords decrease their potential market by 50%.
- Tenants that are fortunate enough to find a pet-friendly landlord often make every effort to be exemplary occupants so their tenancy agreement can be renewed (because they know how difficult it can be to find pet-friendly landlords). So pet-owner tenants can make incredibly good long-term tenants.
- Dogs tend not to respond well to strangers, so they can add additional security.
Disadvantages of Landlords allowing pets
- Pets can be destructive and messy, especially under irresponsible owners. This became an added concern after the Tenant Fees Act was introduced in 2019, because it capped tenancy deposits to 5-6 weeks’ worth of rent (for landlords in England).
- Pets can smell, especially if their hygiene is neglected. Many dogs and cats can leave behind a stench that is incredibly difficult to get rid of. Alas, the owners are usually conditioned and immune to the smell.
- Pets can be disturbing to neighbours (e.g. dogs barking at unsocial hours). It’s important for landlords to keep healthy relationships with neighbours.
- Many landlords are hesitant to allow pets as they may affect subsequent tenants that might have allergies.
- Pets that don’t receive regular treatment are at high risk of catching fleas, which can quickly infest the property.
- Fully furnished rental properties are exposed to extra risk of damage.
- Pets like dogs and cats can create more “fair wear and tear” (which the tenant can’t be held accountable for, so it’s an added expense to the landlord).
Am I personally a pet-friendly landlord?
I’m a very reluctant pet-friendly landlord.
Put it this way, I’d prefer a tenant not to have pets, but I’m not entirely opposed to it, and I need a lot of convincing before giving the green light.
The truth is, I was way more pet-friendly once upon a time, but I got burnt one too many times. I’ve realised the system is against landlords when things go wrong.
The 5 week deposit restriction imposed by the Tenant Fees Act was the kill shot. Well, almost. It certainly drained away a lot my incentive.
I don’t want to harp on, but the crux of it is this:
- I’ve had seemingly amazing long-term tenants bring a dog into the home, only to then quickly transform into tenants from hell. I think it was a classic case of underestimating how much responsibility comes with a dog – and they buckled. Hard.
The property ended up getting trashed and smelt like a kennel long after the tenants vacated.
It’s incredibly difficult to spot responsible pet-owners from a crowd. Or at least, it is for me. I’ve heard the whole “I’m a responsible pet-owner” line so many times, and it turns out it’s all rather hit or miss to whether that’s really the case.
- On multiple occasions I’ve had so much damage caused to my rental property by a pet (e.g. chewed up carpets and cables, holes in walls, irreparable skirting boards etc) that the deposit didn’t come close to covering the costs of repair. In order to recoup the money I would have had to file a court claim. I ended up taking the costs on the chin.
The added exposure to risk that comes with pets makes it an incredibly difficult sell for me personally. If it was easier for landlords to recoup the damage costs, then I’d have a much different outlook. Probably.
Before accepting a tenant with pets
- It might be worth meeting the pet and focus on how it acts around the tenant. It will also be a good opportunity to see how well behaved and healthy the animal is.
- You may want to ask to see copies of your tenants’ pets treatment records from their vet so you’re assured that the animal is properly taken care of. This will reduce problems like infestation.
- If the tenant has a rental history, try to get a reference from a previous landlord, where the tenant has lived with the pet(s).
- Consider how suitable the pet is for the setting and living environment your rental property provides. Some properties are naturally more friendly for certain types of pets.
- Take into consideration the lifestyle of the tenants; if they’re going to be at work all day (or night), bear in mind the pet will most likely be left home alone during those time.
How much deposit should landlords take from tenants with pets?
As mentioned, for landlords in England, the tenancy deposit is capped: five weeks’ rent where the annual rent is less than £50,000, and six weeks’ rent where the total annual rent is £50,000 or above. There are no provisions or exceptions when pets are involved.
However, for everyone else, based on my experience, the typical rates are as follows:
- Non pet-friendly landlords will demand anywhere between 4 – 6 weeks’ rent for a deposit.
- Pet-friendly landlords will demand anywhere between 6 – 8 weeks’ rent for a deposit.
Tenancy Agreements & pet clauses
- I’m a big fan of 6 month tenancy agreements for new tenancies (and then allowing it roll onto and remain a periodic tenancy) – I think all landlords/tenants should initially strike up a 6 month deal to “see how it goes”, especially if pets are involved.
That way, dog shit ends up hitting the fan, you can at least end the tenancy on “no fault” grounds relatively quickly without too much hassle.
- Whether you’re a pet-friendly landlord or not, it’s recommended to use a Tenancy Agreement contract that best represents your position.
The issue of pet clauses in tenancy agreements is deserving of a blog post to its self, to be honest, because there’s quite a bit of ground to cover.
(Update: here you go, my blog post on Tenancy Agreements and Pet Clauses, which goes into more detail, and written to help landlords use the correct clauses to represent their position, whichever that is).
- If your tenant’s pet is creating problems (i.e. causing damage or causing a nuisance to the neighbours) and consequently breaching the terms of the tenancy agreement, then a Section 8 Form can be served to evict the tenant.
- Do a thorough Property Inventory so there’s no confusion about what kind of state the property is in before the tenant/pet moved in. This is crucial.
Marketing your property as pet-friendly
- It’s becoming increasingly difficult for tenants to find pet-friendly landlords. So if you are one, it’s advantageous to clarify your position clearly when marketing your property for rent. This can turbo-charge the level of interest received.
- Since cats and dogs are the most common household pets in the UK, make sure you specify that you accept cats and dogs, and any other type of animal which you think will improve your campaign.
- If you have any strict conditions (e.g. you require proof that the pet gets regular check-ups at the vets), it’s worth mentioning it so you filter unwanted applicants.
My tenant has a pet/dog without my permission, what can I do?
Common scenario, and it can be tricky to deal with.
Many tenants ignore the pet clause – both intentionally and unintentionally – which states that they must request permission before dragging in a new furball member into the household.
First, you need to decide if you’re willing to accept the change in circumstances. While many tenants do sneak in pets through the backdoor, it isn’t always a disaster, and many landlords just accept the reality of the situation and manage to walk away relatively unscathed. But that’s usually only the case when the tenant has a proven track record of paying rent on time, keeping the property clean and maintained etc.
Landlords also need to bear in the mind the cost of replacing the tenant, while contending with the thought of how much damage and/or wear and tear the new family member might create.
If the pet literally seems unsuitable for the property, then there’s a strong and real argument to make a request for the pet to be removed from the property.
In any case, decide whether you’re down with the change in circumstances or not.
If you want out (i.e. you’re unhappy with the situation)
Before raging like a bull in a china shop, it’s advised to try the diplomatic approach. If you want the pet gone, it might be worth kindly requesting the tenant to remove the pet from the premises. It probably won’t go down well either way (just being honest), but diplomacy is always the best approach nonetheless.
Your gentle prodding might be enough to get the result you want (but unlikely).
If not, you then need to decide on whether you want to end the tenancy – you have a few options available at your disposal. But issuing a Section 21 notice to terminate the tenancy at the end of the fixed term is the cleanest.
Points to consider when dealing with tenants with pets
- If a tenant leaves behind their pet after they vacate, it is the landlord’s responsibility to deal with it.
- It’s important to make routine property inspections whether you allow pets or not, but especially if your tenant has a pet.
- Tenants are required to return the property in the state they received it in (minis wear and tear), and landlords can still recoup any repair costs from the deposit.
- Most standard landlord building and content insurance policies don’t cover pet damage, so you may want to get additional cover/insurance.
- Whatever the animal in question, do your own research on the breed, including their genetic personality and behavioural characteristics.
- If you have a leasehold property, check the T&C’s of the lease, because some state that animals are prohibited from residing in the property.
Conclusion
I firmly believe in the cliché – a dog/pet is only as good as its owner. If there’s a misbehaved dog, then there’s likely to be an irresponsible human at the other end of the lead. That’s why it’s extremely important for landlords to meet the pet and its owner as part of the due diligence. Judge for yourself.
If landlords are careful and stringent enough – and they get it right – it can result in an incredibly fruitful tenancy for years to come. However, as stated, I think making the right judgement can be incredibly hit or miss. It really has been a coin-flip experience for me.
Ultimately, I think it really boils down to whether landlords want to take the risk of being pet-friendly (because pets do expose landlords to extra risks, that can’t be disputed) or whether landlords need to take the risk (some landlords find it difficult to fill vacancies for certain properties, so they need to open the doors to pets).
As I said from the offset, I believe every landlord has the right to choose their position even though that’s often not a popular opinion. But the reality is, it’s really easy to say “landlords are scum, they should all accept pets” when you’re not the one taking on all the risk.
Do you allow pets?
Do you, don’t you, or would you ever accept pets?
Are you a tenant with a pet? Feel free to share your story i.e. how difficult/easy was it to find a landlord that accepts pets?
Disclaimer: I'm just a landlord blogger; I'm 100% not qualified to give legal or financial advice. I'm a doofus. Any information I share is my unqualified opinion, and should never be construed as professional legal or financial advice. You should definitely get advice from a qualified professional for any legal or financial matters. For more information, please read my full disclaimer.
Lived in the same rented house for 13 years. Landlord happy for us to have cats, hens, pheasant. Landlord has agreed to us decorating house as we want and he will pay us back, which he has number of times. He lets us do what we want in the garden. Hubby fixes stuff in the house which saves him money. Rent is cheap and very much settled here with our 6yr old daughter. Previous tenants had 2 dogs. Asked if we can have a dog and the answer is no!! I have challenged this asking for the reason which I have had no reply as yet. Gutted and very confused. Surely a cat can cause more damage than a dog and more likely to bring in fleas etc. Have to accept his decision but finding it hard when he hasnt given a reason. We were due to go and see a dog this weekend too :-(