Complete Guide For New Landlords

24 Jun 2009

This guide is specifically aimed to help new landlords that don’t want to use letting agents. Most agents should either advise, do, or substitute all the steps discussed in this guide.

This guide is a step-by-step guideline of a typical route a landlord may take.

1. Make sure the property is legal and in working order

Aside from the non-obligational procedures that any Landlord with a bit of common sense would pay attention to, it’s important for the landlord to meet all legally required obligations. These are all necessary obligations; failing to comply with these could result in prosecution. Here’s a more detailed list of Landlord Obligations / Regulations – The Law

2. Make the property presentable

In this current market, with an oversupply of BTL properties, renters’ are spoilt for choice, so it’s crucial to make your property as appealing as possible, just to help shake off the competition.

3. Know your property

I know this point seems stupid, but it’s amazing how many small, yet important details are unknown by the landlord regarding their property.

The following information are just examples of what details you should be aware of, so you can pass on the details to your tenant, or letting agent (depending on if you use a letting agent or not).

  • What council tax band the property is in
  • How much the council tax is
  • What day the garbage men do their round
  • Which companies are currently supplying the property with gas & electricity, water and the telephone line

A more detailed guide on the issue: Know The Specifics Of Your BTL Property

4. Market your property

There are tonnes of ways landlords can market their property so prospective tenants are aware of vacant properties. Some methods of marketing require a small budget, but there are plenty of free options.

Here are 17 Ways Landlords Can Market Their BTL Property For Free.

Here’s how How Landlords Can Advertise And Find Tenants On Popular Websites Like Rightmove.

6. Take viewings

During the viewing be sure to discuss all relevant information:

  • Show tenants the Energy Performance Certificate (EPC)
  • Discuss how much rent is, and the options of how rent can be paid (What’s The Best Way To Collect Rent? )
  • Discuss who is responsible for bills e.g. council tax and utility
  • Make it clear when the property is available
  • Discuss how long the tenancy is for
  • Make it clear that a guarantor is required
  • The deposit required
7. Research the prospective Tenants

Once the offers start flowing in, get all the relevant information from each prospective tenant before committing to the deal:

  • Current/past employment status
  • Rental history
  • Reference details from previous Landlords
8. Tenant References

Follow up each reference- call their place of work and their past Landlords.

9. Credit Check

Get a 3rd party to perform credit checks on the rascals.

Here’s a List Of Tenant Credit Check Services For Landlords

10. Pick the winner

Use your own intuition based on the references and the face-to-face encounter to determine which tenant is most suitable for the property.

I generally use the following pyramid diagram as a tool for assistance, The Best And Worst Tenants

11. Make Arrangements

Call the lucky applicant and confirm the arrangement. Agree on a moving in date, and arrange a time to meet at the property.

Remind the tenant that the deposit and first month’s rent is required to be paid by move in day. Arrange how the payment will be made. Also, discuss the arrangements for a Tenant Guarantor. Ideally, the Guarantor will sign the agreement before move in day.

12. Prepare the documents

I always use the following documents with every tenant:

13. Meet the Guarantor

Meet and greet the Guarantor so they can fill in the Guarantor Form and sign it. Make sure they’re aware of their responsibilities.

14. Keys

Ensure you have 3 sets of keys to the property. Keep two for yourself and one for your tenant.

15. Make a confirmation call

A few nights before move in day, call the tenant and confirm everything is still as planned.

16. Move in day

Meet the tenant at the property with prepared documents. Don’t hand over keys until the inventory is completed together, the contracts are signed and first month’s rent and security deposit have been paid. Only then hand over keys and allow for their belongings to be moved in.

17. Perform a comprehensive tour

Show the tenant the important specifics:

  • Where the fire alarms are located
  • Discuss the areas which were revised (point 3)
  • Explain how the hot water and heating work
  • Explain how any electrical items that come with the property work E.g. white goods
18. Contact details

Exchange contact details so it’s clear which is the best way to get in touch with one another.

19. Content Insurance

Remind the tenant that the building insurance only covers the building and not content. It’s their responsibility to get their content insured.

20. Tenancy Security Deposit

The deposit should be secured in a Tenancy Deposit Protection Scheme with in 14 days of receiving the deposit. Get that shit arranged ASAP!

21. Landlord Insurance

I don’t ALWAYS get Landlord Insurance, but if I do, i’d do it at this point.

22. Building Insurance

Inform building insurance company of new tenants and update their records. Failing to do so could make your policy void!

23. Registering the new arrivals

Instruct the tenant to inform the following that they’re the new residents of the property:

  • Council tax Office
  • Gas & Electricity company (they’ll also need meter readings at hand)
  • Water company (they’ll also need meter readings at hand)
24. Confirm registrations

Check for yourself by calling the council and utility companies that everything has been transferred over correctly.

Got anything to add? Let me know.

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Talk / 7 Comments left so far

Default Avatar
Charlee Fisher wrote this on 2009-06-27 19:04:50 Here's move of why I feel you need both. But to make a safe and secure way it's always convenient to hire every tenancy of that particular state or cities. Be it your local, distant, residential or corporate move if you hire an US based licensed and professional moving company definitely that will make you to end up with a more organized and planned relocation not exceeding the property and within day of time. 1
Default Avatar
Steve wrote this on 2009-06-27 20:01:39 Hi
Firstly, great site, i have learned a lot from researching here in the past 2 weeks

Regarding Point 16; do you accept cheques on move in day or only cash?
I have a prospective tenant who is meant to be moving in on Sat 4th July
He has twice missed agreed meetings to sign the agreement [i used yours rather than my solicitors] and hand over deposit and sign the standing order mandate
If i accept the cheque, they move in, cheque bounces, am i stuffed?

Thanks 2
The Landlord Avatar
The Landlord wrote this on 2009-06-28 10:22:43 Hey steve,
I wouldn't recommend accepting cheques on move in day, because as you mentioned, they could bounce. If that happens, once tenants move into the property, you'd basically be stuffed. They'll be able to stay there for 2 months without paying rent before you can take legal action!

Kind regards 3
Default Avatar
Jools wrote this on 2009-06-28 17:34:30 I agree with The LAndlord - all funds must be cleared before they move in. Preferably not cash - cheque or BACS is best to provide an audit trail.

Jools

BTW what the F*** is Charlee on? 4
The Landlord Avatar
The Landlord wrote this on 2009-06-29 16:00:54 haha shiiiiiit! I thought I was being stupid for not understanding what he was saying.

I think he's basically saying you should get tenants that already live locally. Right? RIGHT, JOOLS?!?! 5
Default Avatar
Steve wrote this on 2009-06-29 22:34:23 Thanks for your replies

I had a 'full & frank discussion' with the propective DSS tenant today reminding him that i needed AST signed, deposit + advance rent before he even thinks of reversing his hertz rent-a-van onto my drive - turns out that meelado didn't, and never did, have the cash for the deposit - he hadn't even booked the van ffs - what a twat

Still, you live & learn 6
Default Avatar
Feefee wrote this on 2009-07-01 13:05:26 Ohh this is so helpful to me ( seeing as i dont have a CLUE) i dont need to go searching anywhere else now :D 7

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