Auuurrghh tandoori chicken shit balls. The other day I shamefully got caught out when my new tenant asked me questions that I didn’t know the answers to! I should have known the answers, they were questions directly relating to the BTL property. Fortunately, I managed to answer the majority of his questions, but he threw a few curve balls that fucked up my flow.
I tried blagging the answers, but I think it was a little transparent that I didn’t have a fucking clue. While I was stuttering, I tried to buy time by filling my sentences with conjunctions so I could think of appropriate answers. But all I could think about was how lousy I came across. Eventually, I just buckled under pressure and said, “I’ll find out, and get back to you” (which I did, on the same day).
I guess knowing how much the rent is each month isn’t enough anymore- tenants require all kinds of information *mutters*
Here are the questions that caught me out:
- Which Council tax band is the property in? (I knew how much the council tax was, just didn’t know which band)
- Where is the water meter? Seriously, I didn’t have a clue. I eventually had to call the water company to find out it’s location. It turned out to be outside the neughbours’ house
- Where is the tap to turn off the main water supply?
- Which day does the garbage get collected?
The important message here is that you should know your own property inside and out, otherwise you could end up looking like a complete tit (like I did) if you actually get tenants that ask the right questions. Actually, I don’t think I came across THAT bad. I mean, my tenant seemed cool with my ignorance, but I just personally felt a little unprofessional. Bah.
Anyways, here are some more questions that I think landlords should know the answers to:
- Who currently supplies the water and gas & electricity?
- Where is the gas & electricity metres?
- Which phone company is currently installed?
- How do the hot water and heating controls/timers work?
Can anyone think of more questions that a landlord is expected to know the answers to? More curiously, are you a landlord that has been tossed a question which threw you off guard? Or perhaps you’re a tenant that asked the most basic of question which the landlord couldn’t answer? TALK TO ME!
Disclaimer: I'm just a simple landlord blogger; I'm not qualified to give legal or financial advice. Any information I share is my opinion based on my personal experiences as an active landlord, and should never be construed as legal or professional advice. For more information, please read my full disclaimer.