Auuurrghh tandoori chicken shit balls. The other day I shamefully got caught out when my new tenant asked me questions that I didn’t know the answers to! I should have known the answers, they were questions directly relating to the BTL property. Fortunately, I managed to answer the majority of his questions, but he threw a few curve balls that fucked up my flow.
I tried blagging the answers, but I think it was a little transparent that I didn’t have a fucking clue. While I was stuttering, I tried to buy time by filling my sentences with conjunctions so I could think of appropriate answers. But all I could think about was how lousy I came across. Eventually, I just buckled under pressure and said, “I’ll find out, and get back to you” (which I did, on the same day).
I guess knowing how much the rent is each month isn’t enough anymore- tenants require all kinds of information *mutters*
Here are the questions that caught me out:
- Which Council tax band is the property in? (I knew how much the council tax was, just didn’t know which band)
- Where is the water meter? Seriously, I didn’t have a clue. I eventually had to call the water company to find out it’s location. It turned out to be outside the neughbours’ house
- Where is the tap to turn off the main water supply?
- Which day does the garbage get collected?
The important message here is that you should know your own property inside and out, otherwise you could end up looking like a complete tit (like I did) if you actually get tenants that ask the right questions. Actually, I don’t think I came across THAT bad. I mean, my tenant seemed cool with my ignorance, but I just personally felt a little unprofessional. Bah.
Anyways, here are some more questions that I think landlords should know the answers to:
- Who currently supplies the water and gas & electricity?
- Where is the gas & electricity metres?
- Which phone company is currently installed?
- How do the hot water and heating controls/timers work?
Can anyone think of more questions that a landlord is expected to know the answers to? More curiously, are you a landlord that has been tossed a question which threw you off guard? Or perhaps you’re a tenant that asked the most basic of question which the landlord couldn’t answer? TALK TO ME!