15 Reasons Why Estate Agents Are Idiots

Jesus, you're an idiot

It can’t just be a coincidence or a conspiracy, can it? There’s definitely a reason why so many of us fantasise about the demise of estate agents.

I recently read the results of a national survey, which listed estate agents as one of the most hated people among society, sitting comfortably below ticket inspectors. I can’t clarify how reliable the source was, but it sounded about right.

I could probably sit here all day and night compiling a list longer than my… for why we all hate estate agents. And I bet you could too. Besides from the fact the majority of them are snake-oil parasites providing below average services for extortionate rates, I can also think of some other compelling reasons to loathe them…

1] No qualifications required

There’s no real science or mystical theory to why the majority of Estate Agents are spineless, mentally challenged turds. In fact, it’s quite simple- you don’t need a license or go through a training programme to become an Estate Agent, so any old fool off the street without qualifications or experience can set up shop as an Estate Agent (which is often the case). That explains a lot already, doesn’t it?

In fact, I’m convinced the only prerequisite an Estate Agent is required to have is the means to access a polyester suit and a can of Lynx.

2] Limited consumer protection

Estate Agents are protected from their own stupidity, because it’s not a hugely regulated industry.

It’s extremely difficult to claim anything against Estate Agents, unless they do something blatantly illegal. It’s amazing how British consumers have more rights when buying a tin of baked beans when compared to spending tens of thousands of pounds on bricks and mortar.

3] The Wanker Mobile

Need I say more?

Estate Agent Car

4] “This property is extremely popular”

Needless to say, Estate agents aren’t short of a trick or two. One of their favourite being, arranging two viewings to “accidentally” coincide, so the property appears to be in demand. Alternatively, the agent may often get someone from the office to ring while taking a viewing and pretend that someone has just put an offer in.

Buyer beware, idiot with a semi-functioning brain in operation.

5] That house is perfect for you, sir!

Ever seen an estate agent discourage you from a buy simply because it’s not suitable? Me neither. They’ll lie through their teeth in order to encourage a sale, even if they’re trying to flog a pile of shit.

Example:

Hey Mr Estate Agent, is that barn an appropriate living environment for my wife and my newly born child?

Well, let me see; according to my calculations, I get 1.5% of the sale price. So if I worked this out correctly- then YES, it’s a perfect living environment for you and your family

Stupid Landlord Comic

6] The Estate Agents perfect deal

Estate Agents don’t try and get you the best deals; they try and get themselves the best deals. It’s all about the commission. Regardless of whether you’re a buyer or seller, they have tactical methods of trying to exploit anyone at either end of the chain.

If you’re a buyer, the Estate Agent may try and make you pay as much as possible for a property, so their commission is maximized. If you’re a seller, an Estate Agent may try to under value your property, and then quickly buy the property via a “friend” Sounds far-fetched, right? Happens all the damn time.

7] Different planet

They each live on a different planet, and naturally, they rule all.

Typical Estate Agent Comic

8] Time-wasters

Estate Agents love taking it upon themselves to show prospective buyers properties that are completely out of scope from their initial requirements. Why do they do that? It’s usually when they don’t have enough properties in their books that match the brief, so instead of fessing up and saying, “Sorry, we don’t have any properties that match your criteria”, they take their prospects on a bullshit wild goose chase.

Here’s an all-time classic clip from Gavin and Stacy of a stereotypical Estate Agent that’s a total time-waster. It’s funny because it’s true.

9] Money-grabbing buffoons

The nutritious problem with any competitive commission based job (but especially in this industry), is that the positions get filled with a particular type of idiot; greasy, ruthless and willing to kill for the next buck. They either come that way or eventually get conditioned by the system.

It’s truly a sad state of affairs.

I’d fancy my chances at finding a unicorn before finding an agent that looks after my best interest before their own transparent agenda.

money hungry estate agent

10] They hate their own kind

‘Black on Black’ crime was actually inspired by ‘Estate Agent on Estate Agent’ crime.

What chance do we as consumers have if they hate their own kind? I’m not just talking about feuds between rival companies; I’m also talking about in-house war. They backstab each other by taking each others leads. Other peoples’ misery is generally their gain.

11] Flyboarding

Do you often seen those hideous “for sale” and “for let” signs everywhere and think, “How can there be so many houses for sale/for let?”? The reality is, half of them aren’t available, and that’s what is known as “flyboarding”

Estate agents leave those hideous, out-dated signs up as a means of cheap advertising. “Cheap” being the operative word.

False advertising.

12] Turbulent Work Ethic

If the property market is ‘hot’ and there is plenty of demand, Estate Agents are generally performing at their worst. Their level of communication will be at an all time low and they’ll be working by their own schedule.

However, if the market is dead, you may get the best out of them. They’ll probably pop round and drop off some sugar; build some common ground and try to ‘relate’ to you and your problems. It’s pitiful.

13] Mr Know-it-all

When an Estate Agent doesn’t know an answer to your question, don’t expect a confession, nor should you expect a respectable response like, “I’m not entirely sure, but I will find out for you and get back to you”

No sir, you should strap on your seatbelt and expect a train of verbal bullshit.

Example:

Hey, Mr Estate Agent, what are the local schools like around here?”

errr…well, they’re very good. Yeah, my daughter goes to the one around the corner. Highly recommended. Your children will be safe and well educated there”

The Estate Agent is lying. He doesn’t have a kid. He hasn’t even had sex with a human before, only with bags of money.

Estate Agent Lies

14] Ridiculous fees

Most of us have fallen victim to this nonsense; their piss poor service at bullshit prices. But it’s not just their prices that annoy many of us, it’s the way they create imaginative ways of swindling money out of us and then package it to us like they actually believe it’s a fair deal.

Some agents have the audacity to charge vendors even if they don’t sell their property after a certain period of time. While others force vendors to pay as much as 3% when they have merely found a “ready, willing and able buyer” Yes, it’s as ludicrous as it sounds- the fee is still applicable even if the sale doesn’t go through, as long as they find an interested party.

I’m sorry, WHAT? How about I bend over and stretch my arse cheeks wide apart for you, so you can lube me up with your pot of wetlook hair gel, and then get to work on me?

15] Chinese Whispers

You have to remember, the estate agent is the “middle-man” The problem with having a middle man, especially one that’s dressed in an oversized polyester Burtons suit, is that information often falls out of their head, meaning information doesn’t always seamlessly relay as it should. Strange that, innit?

It’s not uncommon for a lot of the lower-end offers to never get delivered to the vendor if the estate agents feels he can make more money from the deal.


Please note, I don’t actually think every Estate Agent out there is an unscrupulous tossor; I just think the majority have committed at least one of the sins above. I have no doubt in my mind that there are a few good men standing, they’re just not as easy to find as the remaining parasites.

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468 Comments- join the conversation...

Showing 418 - 468 comments (out of 468)
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Candice D. Ashtal 30th October, 2014 @ 13:42

Shame George Dodgeson. Seen it all, "heard it all" but you still don't get it. Which means you are either stupid or just don't want to get it. Which is it? I hope the latter because there is no cure for stupidity. Some of the Agents on here are more educated than the lot of you put together. If you haven't noticed the blaming game is not working, and none of you big mouths have come up with solutions to your own problems. Nobody is forcing you to use an agent, sell/rent out your own property, or put a advert in the paper or on line looking for a buyer/tenant/house to buy. Agents don't want to work with the likes of you, we would rather work with people who respect us and value our services. My clients come back to me all the time, so I don't need you.

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George Dodgeson. 30th October, 2014 @ 15:14

Candice D. Ashtal:
Being rude, ignorant, arrogant, abusive in public simply proves my point. You will never get your point across to people who matter that way. You don't, as usual, read what is put properly. I am NOT a seller as is obvious, although in the past I have bought and sold twelve houses since my twenties.
Again, as usual, you condemn yourself out of your own mouth by descending to abuse -- pity.
It just means you have no point at all to put.

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Captain 30th October, 2014 @ 15:45

@George - Looks to me like you are the one being abusive / rude. The simple matter is, sellers use estate agents. Buyers and sellers do not appreciate the amount of office work is required in the conveyancing which goes on behind the scenes. If you as a buyer are rude to the agent on a viewing, and then want to put an offer in, why would an agent go with you? The thought of having to deal with you as a buyer on a 6 month transaction makes my skin crawl. Go buy a house of ebay or gumtree if you do not want to get involved with agents.

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George Dodgeson. 30th October, 2014 @ 16:39

I know who are the decent estate agents in Leeds, and who are not. There are some estate agents I would not even call. I shall decide with whom I shall spend over £100G. A good estate agent friend of mine, from whom I bought my present house is likely to get my (cash) business next time. He knows I don't mess about in business, if an offer of mine is accepted, it's as good as money in the bank for the seller. I am well known in Leeds for being totally straight in business, a hard won reputation I guard jealously.
Irrespective of whether anyone putting in an offer is rude or not, you are bound BY LAW as an estate agent to put that offer to your client. That's why an honest estate agent "would go", would HAVE to go with person making the offer. I'm afraid, "CAPTAIN", you have just tripped yourself up and shown everyone here just what you are.

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Captain 30th October, 2014 @ 16:48

@George - very true, but a seller will also ask for an agents recommendation if offers are on par. You are also less likely to find out if you are the closest/how close for being a tw*t.

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Candice D. Astal 30th October, 2014 @ 17:48

What??? George Dodgey

"Rude, arrogant'... bla, bla, bla... Is that the best you can do? I asked a question which you have not answered. You can insult Estate Agent, the fact is what I said was True, and proof that you don't know how to solve you own problems. I own six Real Estate Franchise, and people with attitudes like yours are what the industry terms, "Bye, Bye Now" we don't want to work with your kind, that is why we say Bye, bye, now. I probably have a better education than you do. In fact I study the social science of buyers and sellers, while doing a degree. The clever ones treat us with respect, because they know they cannot do the job themselves. I never said you were a seller, now who cant read? I gave you all the options to help yourself, but you are still complaining...why is that? clearly don't want to spend your money to help yourself, but you want us to spend ours to help you.

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Twattybollocks 30th October, 2014 @ 18:17

Dear Candice,

May I suggest that instead of studying the social science of buyers whilst doing a degree, you concentrate more on English and putting a structured reply together, preferably with paragraphs.

May I further hazard a guess that you are American?

You stating that "I probably have a better education than you do" put's you firmly in the middle of the issue. Arrogance, inability to empathise and far too stupid to realise that if you were doing your job properly as a business owner, you would be trying to turn the "Bye Bye Now" (sic) crowd into your customers, and not turning them away.

Try not getting your panties in a twist when replying!

TB
x

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George Dodgeson. 30th October, 2014 @ 18:59

There is an old saying "fools and their money are soon parted". The very reason I have my own cash money to buy a house is because I am careful with my money, and I sure as hell ain't no fool...not where money is concerned. Especially not where £100G or more is concerned. That's why I know ALL the tricks, dodges and chicanery that SOME estate agents get up to.
An agent selling a house on behalf of a client is just that -- an agent, nothing more. It is the OWNER of the house to make any decisions about an offer, whether that owner is a company, a private individual, or a building society in repossession, or whatever.
All this self-justification I read here from what are obviously estate agents cuts no ice with me whatsoever. It is obvious that on-line estate agents are coming into the UK housing market, the conventional estate agents are killing the goose that lays their golden eggs with their high fees and frankly ridiculous antics in so many cases.
All this bleating, criticism, abuse, threats I read here won't make the slightest bit of difference.
The writing is on the wall...

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Candice D. Ashtal 30th October, 2014 @ 19:11

Dear Twatty

Wrong guess about being American, and actually I'm Dyslexic like Sir Winston Churchill. So sorry for you, Social Science it is, just to understand your sick thinking. If Psychology teaches one anything, and as you have seen above nothing can change George's mind. People have to what to change. It is not the Job of the real estate industry to educate the public.

So Bye, Bye, Now. I make good living without the likes of people who don't want to understand the set science of real estate.

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Candice D. Ashtal 30th October, 2014 @ 19:25

Shame George only 100G, and only 12 properties? You far behind the big guns. Quite frankly, I only come to this page to use comments like yours and Twatty's to back my research. You guys prove me right every time. Thanks for that.

Keep telling yourself you are so marvellous, "it is called a "delusion of grandeur" in psychology.

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Candice D. Ashtal 30th October, 2014 @ 19:36

To the person making comment number 413. This has been going on for years, I was on last year, had a long discussion with someone, in order to conduct research on buyers and seller. Happy to see they still at it. I come on now and again, just to ruffle feathers, It's all in the name of fun for me.

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George Dodgeson. 30th October, 2014 @ 22:01

Candice D. Ashtal:

Research? That's a favorite cover-up for nothing else to do. I'm retired so I have time on my hands.
Re. number of houses I purchased, as you should know, people change their residence on average every seven years. So I'm fairly average, not a "big gun" whatever that means. With twelve houses and one lease-hold flat in London "under my belt" that is enough, plenty enough experience for me. Or anyone.

No what's really going on here (as with web places like twitter) is an example of "The games people play" by Eric Berne and his transactional analysis from the 1960s. None of it has anything to do with the subject matter really. It's just a matter of points scoring and an unfortunate mind-set. I think the modern word is 'trog' or 'troll' for such people in this transactional/emotional thing.

Unfortunately all this illogical and irrelevant nonsense does tend to get in the way of real hard facts about estate agents and the moneylenders, but not for long. Plenty of us (like millions) out there know the reality about estate agents. Thank God the i/net is changing things. In somewhere between ten and twenty years, the ordinary high street estate agent will have disappeared altogether. And good riddance say I and lots of others. To quote "Twatty-bollocks"

"if you were doing your job properly as a business owner, you would be trying to turn the "Bye Bye Now" (sic) crowd into your customers, and not turning them away"

Now there's a recipe for commercial suicide if I ever heard one. Turning potential customers with money away. What would Mr. Arkwright say about that then Candice? If that's your name...

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Captain 31st October, 2014 @ 08:55

Yawn. This board is pointless. There does not seem to be anyone on here with any sense over than the Agents.

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George Dodgeson. 31st October, 2014 @ 10:14

In February 2010 the Office of Fair Trading (OFT) announced that a change in the legislation for estate agents has led to a shake up in the way homes are sold, allowing cheaper online agents to become more established than they could before. It's obvious that most property advertizing in on-line, with Rightmove having about an 80% share. Seems also obvious that the rest of property selling will also go on line. Expensive high street premises plus running costs are NOT REALLY NECESSARY. Neither is the huge average estate agent's fee of 1.8% (source "Which" 2011)

A fact buyers should know: Agents work together. This is where a main agent will take on a property and send details to other local agents. These unter-agents market and introduce applicants to the main agent. Does the seller-client get to know about all these other agents? What data-bases are being created that have personal and private information about both buyers and sellers? How does the data protection act apply?

Are YOU comfortable with your private
personal details and your FINANCES being on reams of estate agent's records? Estate agents you might not even know about?

These are questions that are serious, not the usual personal-abuse nonsense. With the dubious reputation of so many estate agents, urgent investigation is needed here.

If YOU have any experience of this, get posting!

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George Dodgeson. 31st October, 2014 @ 10:33

A bit of arithmetic here.
London house for sale at £400,000.
Estate agent's fee at 1.8% = £7,200.
VAT at 20% = £1440.
Tot. to pay to estate agent = £8640.

Now the last time I looked into estate agent's fees, the average was 1%. So how come, when house prices have gone UP so much by a massive factor since around the mid nineties, estate agent's fees have not gone DOWN? Where is the competition?

Answer, just what I keep banging on about, ON-LINE AGENCY!

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Candice D. Ashtal 31st October, 2014 @ 10:56

George Dodgey, You have clearly shown everyone on this page you don't want to be "turned around," neither do the Bye, Bye Nows. It's the old thing of, "you can lead a horse to water but you can't make it drink." You stated a few posts back you had 12 properties, it must be the retired state of mind letting you down. Oh, and by the way I'm a Professional Trainer and Coach of Estate Agents as well. I also get paid for the research I do. I don't know where you get your Real Estate information from, however the world is looking at more of a rental market in the next few years, as people are battling to afford properties, and agents who stick it out will be cashing in as usual.

I will tell you this though, your countries laws on real estate, are not the most conducive to the Real Estate Industry. In other countries around the world, estate agents can't get up to half the nonsense they do in your country.

But you did state, there are some good agents, and you would go back to your old friend. The point is you know full well, you are generalizing, which does not always create the correct perspective about things.

Furthermore I'm not some foreigner who crawled into your countries market, as you assumed some posts back. Your Assumptions are incorrect. As an agent I would not want to work in your country. The truth is this page is International, and the world is getting a clear picture of how you people think and perceive others. From where I'm sitting, it is not a very nice picture.

Quite frankly you have offered nothing new, and your unwillingness to try to engage or make sense of what the agents have said, has left you wanting, it's your loss. As for your friend the estate agent, you should stop knocking his industry, you cannot respect him, if you don't respect how he makes a living, and bush all agents under the same comb.

For the record, English is my second language, so laugh all you want at my grammar, still does not make you right.

I have a lecture to go give, on why everyone looses if estate agents negotiate commission. You can Google the "Commission Cutting Report," by Brian Ferry, if you like, you may learn something. Maybe we will catch up on this page, when I go back to University in February. It's time to hit the books, I have a month of exams to get through.

Take Care

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Candice D. Ashtal 31st October, 2014 @ 11:32

Sorry George, google "The commission cutting report" by Mike Ferry

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George Dodgeson. 31st October, 2014 @ 11:36

Candice -- your are obviously confusing me with another poster here. 'Fraid I don't believe your personal details you keep going on about. You are't what you say you are, a common thing on the i/net.
No credibility.

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Candice D. Ashtal 31st October, 2014 @ 11:49

George, Try me E-mail me on Candice.scheepers@infoprop.co.za. I write under Candice D. Ashtal. You can find me on linkedin under Candice Scheepers.

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Fran 31st October, 2014 @ 12:16

I have to agree with George our experience (we live in the South East) has been a nightmare after trying to move to a National Park area. We were fobbed of so many times so that friends/agents got the first pickings,we have had offers not passed on. In fact all the things listed on here we experienced at one point or another, because of this we lost three buyers who I must add were very patient.
We have given up at the moment.
I noticed one of the managers of a well known estate agency in Salisbury whom we complained about to his chief executive for lying to us, has now left the firm and set up on his own.He lied in an email to me and then quoted so much rubbish trying to wriggle out of it.
Somehow he had added himself to my Linkedin page and was full of the same rubbish and self importance of how wonderful and succesful he was now he is on his own. Only time will catch up with him.I wonder who he is trying to convince, not me I hope!

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legal Adviser 31st October, 2014 @ 13:28

To George Dodgeson, we totally agree with you and support you fully...
everything written in this article is true.

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BA LAW 31st October, 2014 @ 14:25

Candice is right. George cannot remember what he wrote in his previous comments, e.g. in 419, he mentioned 12 properties. Just saying...

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George Dodgeson. 31st October, 2014 @ 18:23

Section 3(1)(d) of the Estate Agents Act 1979 confers power on the Secretary of State to declare practices in relation to estate agency work to be undesirable. When a practice has been so declared the Director General of Fair Trading can, if satisfied that a person has engaged in it and is unfit to carry on estate agency work, make an order prohibiting that person from carrying on estate agency work, either at all or of a description specified.

By this Order certain practices are declared to be undesirable,namely, the failure by an estate agent promptly and in writing to disclose certain interests (article 2(a) and Schedule 1), discriminatory conduct against purchasers who are not accepting services from the agent or from certain other persons, and the failure to keep clients informed as to such services as have been applied for by prospective purchasers(article 2(b) and Schedule 2), the making of misrepresentations and the failure promptly and in writing to FORWARD TO THE CLIENT accurate details of offers received (article 2(c) and Schedule 3).

The above lifted directly without editing from

The Estate Agents (Undesirable Practices) (No. 2) Order 1991

(This is me) Amazingly, reading through various .gov directives, not only does an estate agent HAVE to inform his client as to any pertaining matter on the property, such as an offer, but the agent also has this responsibility TO THE PERSON MAKING THE OFFER. So if the agent knows something material about the property the buyer should know, it's just the same as declaring anything "material" on a car or house insurance policy and suchlike.
I.e. that person offending can be legally barred from estate agency work.

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George Dodgeson. 31st October, 2014 @ 18:42

This means you can sue for damages the person responsible if there has been suppression of a material fact of which you should have been informed.
And you would not be suing a "man of straw" -- there have been plenty on here bragging their heads off about how much money they are making as estate agents. £60,000 was mentioned right here, and expensive cars various. There is an ombudsman service for this which should help you.

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Benji 1st November, 2014 @ 09:08

With twelve houses and one lease-hold flat in London "under my belt" that is enough, plenty enough experience for me.

Had to laugh at that George.

I know ALL the tricks, dodges and chicanery

Oh Really.

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George Dodgeson. 1st November, 2014 @ 09:54

EXTRACT from a piece of mine a few years ago. Sorry about the caps:--

THE TEN COMMANDMENTS FOR HOUSE BUYERS.

1)
2)
3)

4) DO NOT TRUST ANY ESTATE AGENT UNLESS YOU KNOW THEM WELL. HALF OF ALL AGENTS WILL BE WORKING SOME KIND OF SCAM ON YOU, (AND/OR THEIR VENDOR). AGENTS DON'T WORK FOR VENDORS, THEY WORK FOR THEMSELVES TO MAKE AS MUCH MONEY AS POSSIBLE.
5) TWO OR MORE AGENTS INVOLVED? LEAVE IT ALONE! IT'S HARD TO SELL. THERE WILL BE A REASON. BEEN FOR SALE 2 YEARS? IT'S A FLYBOARDED FAKE SALE FOR SURE. THE TENANT IN RESIDENCE GIVES THE GAME AWAY.

6)
7)

8) BORROW MORE THAN THREE TIMES YOUR SALARY, AND YOU'LL HAVE A HARD LIFE FOR A LONG TIME. REMEMBER A BANK RATE OF ONLY A HALF PERCENT IS MOST UNUSUAL. WHEN IT GOES UP TO A NORMAL 4-5%, WILL YOU BE ABLE TO SERVICE THE DEBT? THINK 25 YEARS AHEAD.
9) THINK BEFORE YOU BORROW LOT OF MONEY FOR A HOUSE. HOW SAFE IS YOUR JOB? ARE YOU RECKONING ON TWO SALARIES, ONE OF WHICH COULD DISAPPEAR IN THE FUTURE? ALSO THINK IF YOU WERE SELLING THAT HOUSE, AS YOU MAY WELL BE IN 7 YEARS TIME.
10) PHILOSOPHY: MAKE UP YOUR MIND WHY YOU'RE BUYING A HOUSE. IS IT A HOME, OR IS IT AN INVESTMENT? THE TWO ARE OFTEN INCOMPATIBLE.

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George Dodgeson. 1st November, 2014 @ 11:31

A good tip for those wanting to buy a property, but are inexperienced.

The seller of a property uses an estate AGENT to sell it, so why don't you use a BUYING agent to buy it?

The seller of a property remains unknown to you as a buyer, and this way, the buyer remains unknown to the seller in the same way.

The moderate amount of money you pay to a buying agent could save lots more money later, perhaps when it's too late. It would be a kind of "insurance". You get all your agent's expertise about the selling agent's reputation in the report. So long as you don't reveal your name, address etc. you can view the property along with your agent.

It goes without saying the buying agent would not have to be a selling estate agent himself, so that would have to be checked out thoroughly.

Start the ball rolling by Googling "house buying agent"

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Candice D. Ashtal 1st November, 2014 @ 12:16

George really? Still at it... I'm still waiting for your e-mail. I proved I'm not a fraud, now it's your turn...

Thanks BA Law for pointing out the obvious, it would appear everyone else on this page has their own agenda with no sense of reason. For goodness sake people take your blinkers off. Get property advice from the agents your friends refer you to, they obviously had good dealings with these agents, and so will you.

There are bad people in every profession, bad surgeons bury their dead, that does not make the entire medical profession bad. I have studied property arbitration, and most of the time problems are with buyers and sellers, who blame agents, because they do not want to take responsibility for their own actions.

Anyway, I've have had enough of the stupidity on this page. Good Luck, lots of smiles and happy sales guys. And yes if your agent behaves unethically, fire him, report him, get him out of the industry, they give the rest of us a bad name. Remember we are also entitled to fire sellers and buyers, who are rebels, liars, arrogant, and know it all... After all if you know it all you don't need the services of an estate agent, you can do the job yourself.

Take Care

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George Dodgeson. 1st November, 2014 @ 14:39

That's your i/net for you. Full of hecklers with nothing to say -- but they still insist on saying it.

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Captain 1st November, 2014 @ 15:00

Surely a buyers agent would do everything they can to ensure you win the bidding in order to secure themselves a commission also. Why no hate George?

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George Dodgeson. 1st November, 2014 @ 19:36

I've just been reading about London estate agents who not only demand a fee from the seller as usual, but actually want a similar fee from the buyer AS WELL!

Is there no end to the avarice we are seeing from esate agents? Sooner or later buyers just won't have the money to pay all these demands, and this wierd bubble will burst (again).

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Captain 3rd November, 2014 @ 13:38

George where did you read this? Interesting concept. Might try and adopt it as you hate us all so much. Double the commissions W00P.

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P Hulter 3rd November, 2014 @ 18:48

If you deal with enough estate agents you will always find a bad one, in just the same way that if you deal with enough landlords you will always find bad ones and if you deal with tenants you will always come across bad ones. Unfortunately none of these groups can be regulated out of existence, we can just have redress schemes for when things go wrong (perhaps there should be redress schemes against rogue landlords or bad tenants too?).

However, the big difference is that you have a choice whether you use a bad estate agent. You have a choice to make sure that you minimise the risk of choosing a bad agent by going with an established, regulated, recommended, value for money agent.

Please Note: value for money rarely means cheapest and particularly if quality is one of your criteria for value for money. as long as there are bad landlords, there will be bad agents to meet their needs and desires at the lowest cost.

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Captain 4th November, 2014 @ 11:40

For the record, if you are choosing an estate agent in the UK, I would always recommend using the website allAgents dot co dot uk. Honest reviews and feedback, should help you make a decision.

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George Dodgeson. 7th November, 2014 @ 13:16

F.A.O. Benji:--

I have to revise my prediction on the future of UK bank rate. I thought deflation was just a blip, but it's beginning to look like deflation is much more serious than I thought.
Several european countries are in deflation right now, (as has been Japan for many years) with northern europe and the UK getting very close to deflation. We are seeing petrol/diesel prices considerably lower, and as around two thirds of petrol/diesel prices in UK being tax, one needs to double the fall %-age to get a true figure. This has nothing to do with gas prices falling due to american fracking as almost no-one runs their car on CNG. Anyone remember the 1973 IN-flation in oil prices and what it did?

If down-spiralling deflation DOES take hold in UK. be prepared to see frozen wages, falling asset and commodity prices (housing is an 'asset', and very much so) and more economic stagnation as people put off buying, expecting prices to fall soon.

Winners in deflation: Anyone with liquid capital. Despite very poor interest rates, your banked money is now increasing in value, and you pay no tax on this.

Losers in deflation: Anyone with a loan. The value/cost of your loan rises with deflation, and you have to pay it back with tight money.

So... virtually certain no increase in bank rate before May election (increasing bank rate would accelerate deflation). And after the election? Wouldn't bet money on it even then. It could depend on what the germans do in the near future. Carney's bank rate prediction was the wrong way round, he said "expect BOE interest rate to rise SOONER rather than LATER. It's going to rise later rather than sooner in fact.

As usual the politicians are keeping pretty quiet about this.

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Benji 7th November, 2014 @ 18:03

@George Dodgeson,

"Prediction is very difficult, especially about the future."

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Captain 10th November, 2014 @ 10:08

@George

Lets hope we leave the EU then.

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Jonny 11th November, 2014 @ 03:36

Im fresh to the industry, only been working as an estate agent for 6months, and im already sick to death of peoples completely misguided opinion of us. I cannot believe how rude people can be to you. The whole article is deluded as are some of the comments on here.

Theres a constant stream of rude and difficult buyers, who seem to think they know everything. Sell a house over the weekend, receive a call on the monday morning inquiring about it, "sorry its under offer, let me take your details and ill let you know if anything happens to it or if we get a similar property on" do you think that the guy who said NO ill do that myself on rightmove, or the guy that said thanks ever so much that would be great got the property down the street which came on the market as well?

Lets say ive got 20 applicants for a new house and i can do 10 viewings on the Saturday, the only day the vendor is there, and he wont give us a key. 50% of those applicants are rude to me, and evasive of my questions. "How are you financing the move?", "You dont need to know that, all you need to know is that im good for it". The other 50% are pleasant and compliant, "oh im using Santander, ive got a certificate to prove it etc etc". Which 50% do you think im going to try and get into those 10 viewing slots?

Then theres this suspicion that im trying to stitch you up at every given moment. Why would i ring you about a property if i didnt think you might potentially buy it. #1 Im wasting my time on the phone / #2 I have to drive to the viewing wasting my time and petrol / #3 You'll be less inclined to listen to me again when i recommend a house

And finally, this delusion that estate agents shouldnt be talking up the house youre viewing together. Go into any business and ask them if the good/service they are selling is any good, they will answer yes, do you really think the vendor will be happy if he instructs me and i tell every single person who walks through the door that i think its rubbish and i wouldnt buy it. I can only sell to what makes you tick, so if what im saying matches what youre after ie, a project you can add value to, then surely thats a good thing? After all you told me what you wanted and now im showing it to you, if im lying you would clearly be able to see it! I could hardly stand in a room stinking of damp with a hole in the wall and say this is a very nicely presented room, and also believe it or not people coming to me after 4 bed detached houses arent putting in offers for 2 bed apartments!

Theres actually a LOT more restrictions on estate agents now than there were back in the days that we were given a bad name, we can't lie and if you do youre in line for a hefty fine and you can even get jailtime. Offers must go forward within 24 hours, however, as ive already seen mentioned this doesnt give you the right to be an arse to us and if you've been difficult, rude and refused to supply information you can bet your life that the other guy who offered at the same price and was really pleasant will be going forward with much higher recommendations than the rude guy.

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Candice D. Ashtal 11th November, 2014 @ 05:59

Jonny

Blind spots, tunnel vision and delusions of grandeur... The point is most of these people have no idea how the industry works. I have challenged them on their theories since I found this blog, a good couple of years ago. Given them my e-mail address, etc. The point is that, not one of them has the courage to take me on. They should try being an estate agent just for a week, that would change their wrong perceptions of us. After all empathy and understanding, is achieved through placing oneself in the shoes of the other person, (a common principal of social science).

Real Estate regulators and protective bodies for the public, around the world train agents on the same principals, "buyers are liars, and sellers are worse."

All of these people on this page speak only from a place of proving they are right, they all have to be right, however we have not heard from their estate agents or the other buyers or sellers. The main principal of law is to "hear the other side." There are two sides for every story.

George is an old retired man with nothing better to do with his retirement, than to vent on this page. If he reads the news he would know the UK property market is still one of the best in the world.

If estate agents started billing for appointments, distance travelled in our motor vehicles, postage and petties, marketing, and per telephone call, we would probably earn loads more than we do. That way we would get paid all of the time and not some of the time.

There will always be those people who respect you, and those that don't. Those that don't usually have not applied themselves and it is more important for them to look good on this blog, than it is to understand and learn something. To them ignorance is bliss.

The estate agents on this blog have all spoken with integrity and insight. More than that we cannot do.

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George Dodgeson. 11th November, 2014 @ 09:38

Here we go, yet again, with the childish petty abuse, whinging, and moaning from a certain kind of estate agent. No-one is taking any notice anymore. These days you are lucky to have a job at all, and every job I've ever had has had it's downside. I've dealt with the public directly myself as a sales manager, and as a salesman you don't know what is going through a customer's mind, what stresses they are under. In the house-selling business, for a buyer it is said to be as bad as if not worse than going through a divorce.

If I were branch manager of an estate agency and I came across attitudes I've read here, that individual would be out the door and would not come back. I trained my staff to deal with people in this real world, whether they were rude, arrogant etc. or not. A salesman's job is to SELL which means you become all things to all men. The customer is always right, especially when they are wrong. Some of you amateurs would do well to remember that.

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George Dodgeson. 11th November, 2014 @ 09:59

F.A.O. Benji --

Good gag, good gag. That's going in my joke book.

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Candice D. Ashtal 11th November, 2014 @ 14:12

Yes George! Whatever... Clearly you are still taking notice. What you forget is estate agents, are buyers and sellers and landlords and tenants too. We know what it is like to be a buyer, seller, tenant, landlord and developer, but you don't know how to be agent. If I wanted to abuse you I would, and could do a lot better at it. Quite frankly you have been abusing every estate agent on the planet, if you can dish it out, you better be willing to take it. Why don't you do something constructive with your retirement and go work with your friend the estate agent for a week, then come back and tell us how it went.

One of my agents had to go take photos of a house the other day to put on the internet. She had made an appointment with the seller, but when she got to his house, he wanted her to take photo's of the bedroom with him in bed. Another time after making an appointment to take photos of a property, the baby had taken a dump in the bath, and we were expected to take photos around that. Dirty dishes in the sink, unmentionables on the floor, etc. Then you people want to blame agents when homes don't sell... Not to mention that we have to council you through your move, divorce, death of a loved one, and into your new life. Go figure!!!

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George Dodgeson. 11th November, 2014 @ 16:08

Yet more of the same childish petty personal abuse. And other general irrelevant nonsense.

Why don't you people try starting a flame war somewhere else? With me it won't work. Being retired, and having some time on my hands, at least I have some sort of excuse for posting here. Nothing your sort can say will change my mind, or the minds of quite a few other posters here.

If you don't like your job so much, why not quit and let someone else do it? It's not my fault or concern.

Whinge, whinge, whinge.

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Candice D. Ashtal 11th November, 2014 @ 17:03

As usual George nothing rational, or of value to say. Actually we all value our jobs, because unlike you, there are good, decent people out there who value us and our service. And guess what? There is bugger all you can do about that. Like it or not, it is a fact, and I make a wonderful living out of it. It even pays while I'm sitting here speaking to you...I bet you are sorry you never became an agent, I go on holiday 4 times a year, and even have time to study misfits like you.

Joke is on you OLD MAN!

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George Dodgeson. 11th November, 2014 @ 18:19

Typical and complete bunk, no-where near reality, just invention. The reaction of the guilty. But if you get some kind of buzz from it, so be it...

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Benji 11th November, 2014 @ 19:00

@Jonny,

I quite like estate agents, but claiming peoples opinions of them are completely misguided is, well, er, misguided. Its a reputation that has been deservedly earned over many, many years. Just 'cos you've been decent for 6 months won't change that.

Read this from Candice (who I actually believe is genuine) about 'old school' estate agent attitudes;

'Real Estate regulators and protective bodies for the public, around the world train agents on the same principals, "buyers are liars, and sellers are worse."

I cannot believe how rude people can be to you.

Don't let it get you down, learn how to deal with it and make money from it by playing along with their arrogance.
Read this from George;

'I know ALL the tricks, dodges and chicanery'

Arrogance like that is just begging to be exploited.

The whole article is deluded

Well, it ain't. There are elements of truth to it and also estate agents have changed a bit since the 8 years ago the bell-end wrote it.

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George Dodgeson. 11th November, 2014 @ 19:49

THE THREE TYPES OF STUPID PEOPLE:

Type 1.
This type is fully aware they are stupid and don't try to fool anyone. So in a sense they aren't really all that stupid. These are the sort that make good life-long friends by always making themselves useful in many ways.

Type 2.
This type thinks everyone else is as stupid as they are, and never realize everyone else KNOWS.

Type 3.
This type actually thinks everyone else is even stupider than they are, so becoming the butt of jokes, humor, and situations they don't understand. Professional comedians often portray comic characters this way. Oliver Hardy played one of these type 3, and Stan Laurel played a type 1, making for this famous comedy duo's world-wide success.

So what's the connexion here? Only that type 2 is well in evidence, trying to defend the indefensible, and being so obvious about it. We all know who they are.

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Candice D. Ashtal 12th November, 2014 @ 06:52

Dear George

Count the number of posts on this blog 464 (and most of them yours), as of your last comment. Considering each estate agent has a data base of at least 1000 clients (this number keeps growing), at the end of being in business for a 1 year period, and a good number of the comments on this post are from estate agents. There is very little impact being made by this blog or by yourself, and others like you. Considering that since the global recession, estate agent numbers have dwindled. In my country there are 38000 estate agents, down from 98000 in the recession. Now baring in mind that only the top agents survived, and there are a few million homeowners... You can say what you like, you are not changing anything or convincing anyone, in fact there only seems to be a tiny number of not even 1% of you complaining...It is for this reason estate agents can pick and choose who they want to do business with.

So you can protest, all you want, people don't have time to find their own tenants, buyers, sellers, etc. They do not know the law of contract, or have the negotiating skills, let alone the money to market their own properties, and be on call every time a client needs to be assisted. Real Estate is a full time job, in fact one of the most stressful in the world, according to global research.

So George, there is still bugger all you can do about estate agents... It would seem the number of people complaining about estate agents is nothing to be concerned over. As usual you always get the odd grumpy old man or woman, who had a crap life and has to take a dump on the world one last time before they kick the bucket.

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no one 21st November, 2014 @ 08:27

I have been reading though and I can tell you.

You think estate agents are bad, you haven't dealt with management agents!! the worse ever people, even prostitution industry is better

also to Candice, you nothing accept a P...t so BACK OFF.

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Richard Oxxx 2nd December, 2014 @ 13:44

My question is: If they are so protective over their roles and are adamant they do everything by the book, then why would they mind being regulated? It's riduculous that the whole industry is not regulated but they have no problem going after other significant roles.

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