Which Landlord Software Is The Best?

Written by on 22 Apr 2009

I’ve been looking around for the past few hours at landlord software management systems, to handle small to medium sized property portfolios for private landlords. There are loads out there, so naturally there’s a small issue of cutting through the shit in order to find anything useful.

I haven’t had extensive experience with many landlord managements systems, but I’ve tried a few out. I personally use a regular, custom Landlord Management Excel Spreadsheet. The features are basic; it only calculates my income and expenditures. It’s fine for someone with a small portfolio. But there are piles of more advanced packages out there that calculate all kinds of cool shit, like annual rental income tax liabilities using HMRC guidelines, which is rather handy. Some of the systems make life a lot easier, so they’re worth the investment, especially if you’re juggling multiple properties.

There’s also a case of whether you want a free or paid service. I tried a few free packages out, and they weren’t all that impressive, even for a free service. The paid products can be pretty expensive, but can be worth the investment if you want to run a tight ship. As they say, you get what you pay for…

Paid Landlord Management Software
Software Price Description
Property Portfolio Software Depending on the package, £147 – £397. I had a play around with the demo- it actually looks really good. You can see how it works by clicking on the “demo” button, next to the “Property Management” heading. It’s probably the best one I’ve seen so far, based purely on my experience with the demo video.

The professional version has the feature which I mentioned, the ability to calculate annual rental income tax liabilities using HMRC guidelines.

30 day money back guarantee.

Property Manager Online It comes with a price tag of £34.99 per month. Alternatively, you can purchase it outright for £399.99. Ouch! Someone recommended this one to me. Here’s an online demo page.

They also offer a 7 day evaluation copy.

Landlord Manager Depending on the package, £149.95 – £1495.00 One of my readers’ actually uses one, but unfortunately she’s been having a few technical issues with it. However, I thought i’d throw it into the list in case anyone else has anything to say about the product.

There is a 30 free trial offer, if you want to give it a spin.

Let MC Doesn’t say. Another recommendation from the world of Twitter:

Twitter, Landlord Software

I have no idea about this product, but it’s a web-based product, like the Property Hawk system (but way more powerful). I don’t know if I’m being a shit-for-brains or what, but I can’t find the price for this product on the website.

Oddly, there is NO pricetag on the website. The folks behind the software wants you to contact them for a price. That actually puts me off. But if you’re interested, contact Let MC for a price.

However, there is a 14 day free trial.

Free landlord Management Software
Software Price Description
Property Book Work The package comes at a cost if you want to manage more than one property, which ranges from £20-£200. Check out the price list. But if you want to manage one property, it’s FREE. This web-based application was developed by actual Landlords. It was developed to solve a simple problem- to provide landlords with an easy-to-use double-entry system (something which is a rear commodity).

I’ve not tested it out yet, but the tutorial looks quite good, especially the report generator. But it maybe somewhat a bit too comprehensive for the average landlord, because there are A LOT of features, from what I can tell.

Property Hawk Landlord Software FREE I’ve actually tried this software. It was ok, but a little too old school for my likings. There were a lot of forms on different pages, so it made simple things like adding a new property/tenant long winded. Most of the forms could have been combined onto one page, saving a lot of user time. But it’s free, and it works, it also generates a lot of useful landlord forms E.g Tenany Agreements.

According to the owners, it’s the best landword software in the world…probably. Yeah, no offense, but… you guys must be on crack.

I must clarify, this is a web based package, and not downloadable software, like many of the others.

Smart Property Manager FREE Another web-based application which offers a free service, amongst premium versions which come at a cost. But the free version is perfect for single landlords with less than 100 properties.

I’ve not used it, but there appears to be a load of features. You can see details and screen shots on the Smart Property Manager Feature Page.

I-Portfolio Tracker FREE Another free, web-based service, similar to Property Hawks product. This was recommended by the folks over at Property Secrets. Of course, I’m not surprised by the recommendation, they’re part of the same company =/

Twitter, Landlord Software

It’s free, it’s free, and it’s free. I haven’t tried it yet, but I may give it a whirl later and write down my thoughts. I’d be interested to find out which offers the better free product.

Simplify’em FREE Another free, web-based service. I only found about this one recently. I had a flick through the demo- I must admit, it looks pretty good. It was another recommendation from a faithful twit:

Twitter, Landlord Software

In my opinion, it’s actually the most visually appealling out of the free web-based pack. I’ve Yet to try it, though…

Any other recommendations?

If anyone is aware of any other product, please let me know, and I’ll add it to the list. Also, if anyone has had any experience with any of the above, or similar products, please let me know! I’d love to hear your recommendations.

Anyone out there use any landlord software management system? If so, which one?

I’ve actually been tempted to develop my own free, web-based software for Landlords. Hmmm. It’s certainly something to think about. The other providers should be a little scared =]

37 Comments - join the conversation...

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Property Secrets2009-04-22 10:27:27 At least we were honest! And we are interested in your thoughts on the software.

The real benefit of it is, we think, unique - the ability to link your properties to your agents and have THEM update your incoming rents and outgoing costs.

Though it can be difficult to convince your agent to do that. 1
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Jools2009-04-22 15:14:43 I too have used Landlord Manager and had a few technical issues particularly with the customer services. I was once told if you can't say anything nice about something then dont! So I wont - apart from the fact that after a backup from the internal backup routine, an upgrade and then a restore there was an issue with the data. The response from Cust services was "you should have taken another backup as there is nothing wrong with our software" Apparently you have to take a backup of the backup of the backup ad nausium to ensure your data is ok. Prog maybe ok but the tech service is not so I have moved to another software called EZPZ. Very closely based on SAGE and a powerful programme. Olde worlde looking but hopefully at least it will work. John the writer is ok to speak to if you have teething problems.

Have to be careful about what I say about LL as the tosser is liable to try to sue me! Great customer service skills from the Bill Gates wannabe.

Jools 2
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Jas2009-04-23 09:10:48 I'm more interested in hearing about the web-based systems as it does not tie you down to any one specific machine. 3
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Property Secrets2009-04-23 09:28:51 i-PortfolioTracker is purely online, Jas, and accessible from anywhere.

Apologies to The Landlord for blatant promoting on his blog! 4
The Landlord Avatar
The Landlord2009-04-23 09:59:42 @Property Secrets:
No problem at all :)

@Jas
I-portfolio, Property Hawk Landlord Software and Let MC are all web-based. However, Let MC is a paid service.

Cheers 5
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Paul Helburt2009-04-23 10:11:40 I've used the property hawk one before, it's been out for quite a while and I always see it being promoted on property websites.

Never heard of the other free one though. Have you had a chance to try i-PortfolioTracker yet landlord?

Thanks,
Paul 6
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Jools2009-04-23 10:25:05 The web based services seem to be ok but I am a little concerned about secutiry from spammers. I know that it does not happen very often but we have has some real headaches with supposed secure servers and hackers who have taken advantage of security loopholes in applications such as Joomla and other programmes to bring down the websites for various associations I am involved in.

My concern would be having my data off site and not necessarily under my control.

Jools 7
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Jas2009-04-23 10:35:41 Jools, I think you make a very valid point, I suppose that's probably where the paid for web-based services are much better.

So it seems the list compiled so far for free software is only web-based. 8
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Property Secrets2009-04-23 10:58:56 Security is an issue and one Property Secrets takes very seriously.

i-PortfolioTracker (i-PT) has a secure log in and security certificate, and the Property Secrets website itself, which is a membership site and so stores personal details, has a perfect record when it comes to security - 5 years online and no breaches.

If anyone is interested in using i-PT and would like assistance / more information, let me know (with email address) and I'll pass your details on to the relevant person.

And just so you know, Property Secrets NEVER passes your contact details to any third party without your written consent - so you don't have to worry that you'll end up spammed to death! 9
The Landlord Avatar
The Landlord2009-04-23 10:59:04 Hey jas,

Web-based applications are a lot easier and cheaper to maintain, hence why it makes sense that they're free, compared to actual downloadable software.

I also agree with Jools- security is a big issue. 10
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Jools2009-04-23 12:40:26 Hypothetical question!

If you have your property portfolio/financial details stored on a web based system - If SOCA (The serious organised crime agency) or one of the other 'services' or HMRC wanted to - could they sieze your imformation directly from the site holding the information easier than they could by trying to get the information from say a home based laptop?

This would probably only apply if you were under scrutiny but since ALL email/telephone/data goes through the GCHQ/NSA computers at Menwith Hill in Yorkshire technically under the anti terrorism legislation, could other agencies obtain your data either with or without your knowledge?

I know banks operate online but surely they work under different arrangements to, no offence intended, normal private companies when it comes to data release (apart from normal data protection measures).

Jools 11
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Property Secrets2009-04-23 13:05:31 We comply with the Data Protection Act. If those you mention can operate around that, then yes, I guess they could.

Only a problem if you have something to hide, as the argument goes... 12
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Jas2009-04-24 09:02:24 Perhaps The Landlord could give us the pros and cons (or a rating out of 10) of each of the free softwares, asking for that on the paid systems is out of the question in my opinion.

To be fair i'll take the pros and cons from any unbiased user. Sorry Property Secrets but it's the only fair way to make any kind of judgement. 13
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Property Secrets2009-04-24 09:05:58 Completely agree with you, Jas. No one piece of software will satisfy everyone.

I'm very interested in The Landlord's opinion myself! 14
The Landlord Avatar
The Landlord2009-04-24 09:10:20 Ok, guys and girls, by this weekend I'll thoroughly go through both products and write down all the pros and cons! 15
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BobbyBing2009-04-27 22:45:36 Hi there i am looking for an off the shelf landlord/property management tool which includes mortgages/loans facilities. i do not want a subscription and just want to pay a one off fee for the software! I do not trust web based systems as anyone who works at the company could view my sensitive data and it is available to hackers etc. anyone got any ideas?? cheers 16
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JC2009-05-07 16:09:04 I recommend EZPZ Landlord. We've used it for a couple of years now and it's great - with excellent tech support if you need it. It includes full accounting functions closely modelled on Sage Line 50, which keeps the accountant happy. There's a free trial version available so you can load up a property or two to check it does what you need. 17
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property hawk2009-05-15 08:14:36 Hi Jas,

Just to let you know we have made entering tenancy details much easier. It can now all be done on one form - check it out see what you think.

We are always looking for suggestions on how the software can be improved so if your readers have any ideas, please let us know.

Chris 18
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Phil Wadsworth2009-09-03 20:40:46 I've used Landlord Manager for 3 years now but only have 2 properties. Its ok and does the job but I am not happy about two things:
Firstly, if you buy it, when they issue an update you have to buy the update. The update costs twice as much as the original programme. Nice work if you can get it !.
Secondly, I borked my computer and had to re-install the programme (I had backed up the data files elsewhere fortunately). I thought I had also lost the serial no. which was on an email from them originally.
When I wrote to them to ask them to furnish me with it again, they refused and said I would have to buy the newest version. They obviously had the serial no. but just wanted to screw me for more money. It turned out that I had sent a copy of the email to my other computer and I found it there eventually.
I've decided to move everything into MSExcel this year and stop using it. 19
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Chris Horne2009-09-04 07:09:32 Hi Phil, sorry to hear about your problems and the cost of using Landlord Manager. Why not give Property Hawks free landlord software a go. Its costs nothing and there are no additional update costs or re-installation hassle because it is web based. Property Secrets has gone bust so I don't know how long their I portfolio will be available. The other free software simplify'em software is obviously for the US market given all figures are shown in dollars.

If you don't like our Property Manager 2.0 you can always then use MSExcel and you have lost nothing! 20
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Jools2009-09-07 11:24:19 Landlord Manager - Prog OK, customer support shite!

Now using EZPZ. Once you get your head around it its very good - probably relates for multiple properties/advanced users as it is SAGE based and is more of a financial programme as opposed to management programme.

Jools 21
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Mike2009-10-16 12:17:49 I would also like to make you aware of smartpropertymanager.com.

It's free for those of you with small/medium portfolios and is web-based so has all the pros and cons already mentioned above.

It doesn't (yet) have all the functions of some of our competitors, but what we do, we do well.

Of course, I work for them so I'm completely biased, so you'll need to check it out for yourself.

Mike. 22
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Gail2009-10-29 09:48:35 I am a bookkeeper and with William, my partner, am also a landlord. For three years I have been searching for an easy to use, online, double-entry (I am a bookkeeper!) software to manage our portfolio and failed. In desperation we have now developed our own - Property Bookwork. To help others understand what our programme will do William has recorded a YouTube video http://www.propertybookwork.co.uk/?page_id=17

I have used and tested most programmes on the market and found EZPZ to be the only double entry one. Using it was so difficult and the report section was a real hassle. The continual upgrades and bug fixes were too many for my liking hence my preference for online.

Gail 23
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Chris Horne2009-11-10 09:41:26 Hi just to update you. We have just upgraded the income tax part of the Property Manager so that you can calculate your tax using the cash and accruals method. So if you need to calculate your tax for you self assessment return than have a look. We don't offer a double entry system of accounting but many landlords may not need this level of complexity. The online software as ever is free to use. 24
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Gail2009-11-11 12:13:29 a property tax accountant recently told me that a client had omitted to tell about the huge amount of money he had spent on a new roof on one of his properties. The info he had provided (spreadsheet I think) did not included this. Using a programme that provides a 'bank account' would have picked this up. Double-entry is the only way to ensure accuracy and is a must if you want to save paying too much tax. 25
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Fred2009-11-16 20:03:59 Properite looks really good, have a look:

Property portfolio software

there's a version available for Windows Mobile as well as PC. 26
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Martin Shen2009-11-30 22:27:16 My software company is planning to start developing a new property management software and we are looking for some advice from landlords like yourselves.

We have completed a good framework that includes basic accounting features, simple support ticketing options, noise complaint mechanisms and online rent payment systems (designed to easily accept online payments [useful for room-mates etc.]). We would gladly give a lifetime subscription to this for anyone who can advise us.

Please let me know. 27
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Phil Wadsworth2009-12-01 00:18:37 Martin,

I would be happy to give you advice where I am able. I am a retired Chartered Engineer(early !) so I have the time, own two properties currently rented and at one time was involved in developing and implementing a wan computer application (database) with my previous Company. I am also a bit of a geek, repair computer software/hardware in my spare time and am familiar with both MSWindows and Linux operating systems.
Drop me an email to let me know what you're looking for if you wish at:
caerhaysattalktalkdotnet. (sorry, but I try to avoid spam when possible !) 28
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London Landlord2010-11-17 11:49:06 Hello

I have been reading the comments here and just wondered how people are getting on with any of the software mentioned.

I have had LANDLORD MANAGER for the last year or so and have a quite a few problems. I quite agree with others here that the customer support is not very good, in fact quite and understatement !

so if anyone has found any good software please post

Thanks 29
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Jostick2010-11-19 14:47:08 Hi everyone.
Well, LondonLandlord, here is my twopenneth.

Having once had a cheque guarantee card cut up in front of me by my bank manager (when there were such things!) I micro-manage all my finances with an ancient version of Quicken. Before leaping into being a landlord I played with all the free property management products I could find. Although initially a bit of a learning curve, Smart Property Manager, free for me and online, has come out tops.
The ammount of detail I can input is extensive. At any time, and from my 'phone if I want, I can see exactly what is going on. I have two properties at the moment and by putting in ALL my expences from solicitors fees to batteries for smoke alarms I am able to see when I will actually go into profit!
As we all start to use the Internet for our day to day lives the deciding factor between similar products, particularly when they are free, is the quality of customer support offered.
This morning I noticed that despite a discount being offered to use UPad through SPM, none was given. I mentioned this to SPM customer support via email and within 15 minutes I had a reply and a contact within UPad. They sorted out the glitch straight away. What I had thought was another glitch in the SPM software was explained to me, my misunderstanding, within minutes. I recommend SPM wholeheartedly and would suggest that you too give it a go. If you are going to manage your own portfolio rather than give a shoebox full of invoices to an accountant, this is the one for you. As you asked, another 5 months and I start to make an actual return on my outlay! 30
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Jane Boyle2010-12-02 07:08:58 I have used Landlord Manager for 2 years. I have over 30 properties and am seriously thinking of upgrading to the sage version on the recommendation of my accountant. The software is a joy to use and apart from a licence issue when I purchased the software every query since then has been replied to quickly and efficiently. That said I will be the first to complain should I start getting poor support 31
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Alex Howden2011-03-02 10:14:01 Hi,

I use Landlords Property Manager - Professional from Property portfolio software

I have been using it for over four years. It's easy to use and the support team are great if you have any issues.

I understand that they also won the best software award at the latest landlord awards.

May be worth giving them a try if you're still looking. 32
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Tim Howson2011-05-29 11:16:59 I've been using Landlords Property Manager Professional from property portfolio software for the best part of four years and it's helped to automate my whole property business. The spreadsheets have gone out of the window.

I particularly like their ongoing updates which they bas on regular customer surveys.

I see they offer a 90 day money back guarantee now, so you've got plenty of time to try it and decide if it's for you. 33
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Northern Renter2011-06-04 09:31:01 Hi All,

We have been using Properite Property Management & Landlord Software for a while now. Its gots some really good features including automatic tenancy agreement generation and tracking income & expenditure. Sometimes the User Interface can be a bit annoying, but overall its pretty good.

The website is: Properite Property Management Software 34
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Chris Horne2011-09-06 10:31:08 Hi Guys,

Just to let you know Property Hawk has upgraded our web app to property manager 3.0.

It really has moved on and it's still FREE. Check it out see what you think. 35
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Alison2011-10-16 10:29:04 Hi,

Bought landlords property manager professional from property portfolio software earlier this year and it has totally changed the way we run our property business - for the better off course!

Their customer service is good and their on-line training videos are very comprehensive.

I saw the post from Tim which states they offer a 90 day money back guarantee. Plenty of time to see if the software is for you and I have to admit was a reason I decided to try them!

Best decision I made - apart from buying property of course :-)

Alison 36
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Neil2011-12-30 13:14:19 Hello,

I have used Quicken Deluxe & Business for many years. It's a very powerful tool for Landlords. But it's not supported any more in the UK-not that I've ever needed support, 'cause it's been so well tried and tested in the States.

So I wouldn't mind moving over to something like Landlord Property Manager.

But I would like to know what LPM can do that Quicken can't, before I move.

Anyone know? I'll even supply you with a copy of Quicken to evaluate, upon request.

Neil 37

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