While driving home the other night, I happened to catch the ‘legal hour‘ segment on LBC radio station, which featured Daniel Barnett, LBC’s resident Barrister, insight on the matter of mould in rental properties; specifically who is responsible, the landlord or tenant.
He offered some great feedback and advice to anyone in that situation, so here it is…
Before I get into it, I should address the elephant in the room. I know you’re all thinking it.
Yes, I have a mortifying habit of listening to that absurd talk-show radio station LBC, which attracts a bunch of busy-bodies, with the average age of fossilised dinosaur turd (no offence if you’re an avid listener). Judge me if you will, I deserve it.
Tenant complains about mould
A disgruntled tenant stepped up and made the call into LBC’s headquarters, seeking Daniel’s pearls of wisdom. She complained that her, I quote, “completely useless landlord” was responsible for a nasty little mould outbreak, but she was unfairly being held responsible for the chaos.
The general gist of the story is that the tenant was given notice by her landlord. Then, from what I understood, the tenant notified the letting agent managing the property, of a mould infestation that’s sucking the life out of the living room. The agent informed the tenant that she needs to “make good of the decor” before she vacates because the growth is her fault, because she failed to heat the property adequately (how the agent knew that remains a mystery). The tenant stepped forward with her defence by insisting she purchased extra heaters for the property.
So the million dollar question, who’s the asshole responsible for the mess, the landlord or the tenant?
Under these extremely common circumstances, both parties usually wag their crusty erections at one another, pointing blame, calling one another every name under the sun. So if you’re in that unfortunate situation, perhaps I can offer some clarity by relaying the advice given.
Listen to the Barrister explain who is responsible…
If you’re currently at work, notify your dead-beat boss that you’re taking a well-deserved 5 minute time-out so you can listen to the following sound-byte. If you’re fortunate enough to be in the hot seat, perhaps you should huddle your employees together and make a communal fuss over it (yes, even if they couldn’t give a shit and if your company has nothing to do with letting).
Once again, Daniel unloaded some good insight…
(This was aired on the 11th of February 2015)
The key takeaways
For those of you who couldn’t listen, for whatever inexcusable reason that I’ll never accept, here’s the breakdown of what was said…
- Tricky to blame the landlord
The issue of mould is generally a tricky situation because normally landlords are legally responsible for everything to do with the basic build of the house, including the walls, but the responsibility for damp and mould is slightly different. - When landlords are responsible for mould
Landlords are generally responsible for damp if it’s caused by leaky pipes, structural defects or a damp proof course going wrong. - When tenants are responsible for mould
The tenant is responsible if it’s caused by condensation because of lack of ventilation, like not opening windows or inadequate heating. - Difficult to prove
This is the key point.It’s always going to be very, very difficult to prove whether the mould was caused by inadequate heating or something else without getting an official assessment from a damp expert.
On a side note, what an odd profession, a “damp expert” – I wonder who you have to sleep with to be a qualified one of those. I’ll do it. My C.V is so lifeless.
- The deposit
If it’s not obvious that the mould was caused by a leak or structural damage, then it’s most likely that the reason is due to the temperate not being adequately controlled by the tenant, consequently the cost of redecorating can be deducted from the tenant’s deposit. - Up to the tenant to prove innocence
Rightly or wrongly so, it’s up to the tenant to prove the cause of the mould, because on the face of it, if there isn’t an obvious leak or any other obvious cause, the most likely explanation is lack of ventilation. That’s the most common cause for mould.If the tenant obtains a written report from a damp expert, stating that the problem isn’t caused by heating or ventilation and it’s actually because of a structural defect, then the landlord will most likely be held responsible.
- Disputes and the tenancy deposit scheme
If the tenant disputes the claim and wants to refuse the landlord from using the deposit to resolve the mould issue, the tenant can notify the tenancy deposit scheme in which the deposit is being held. The case will then be assessed by an internal arbitration scheme. But the problem with that is, the absence of evidence will suggest that the most likely cause is ventilation or heating.
Makes perfect sense to me, and it’s the way I’ve always believed the situation to be.
I’m no stranger to mould!
I suppose I should indulge a little and make this post partially about myself, otherwise what’s the point?
The reason this particular subject piqued my interest is because I’ve dealt with filthy tenants and mould back in 2013, which some of you may remember, so it’s an issue near and dear to my cold, bloody heart. But also, I know how controversial and grey the issue can be, so any insight from someone qualified is always valuable.
But unlike the average mould related story, my dippy asshole tenants, husband and wife duo, took stupidity to the next level.
They thought it would be an ingenious idea to paint over a series of mould infestations in an attempt to mask and presumably cure the problem before they vacated. Clearly not the brightest idea, not to mention extremely dangerous. In fact, it’s probably the worst idea created by mankind. Ever.
To cut a long and painful story short’ish (I’ll inevitably ramble on), my tenants fell into arrears so I shoved a shiny eviction notice down their gonorrhea-infected throats. Like most bitter and delusional tenants that are incapable of accepting responsibility for their own actions, they instinctively took warmly to playing the role of the victims and acted like I was the bad guy.
The mean landlord was kicking them out for falling into arrears. How dare he?
There were a few unpleasant exchanges, but they eventually vacated the property. Extremely reluctantly, of course. So the next natural step was to inspect the property– something I wasn’t looking forward to given the circumstances. I scoured the property top-to-bottom, with my U.V head-lamp and magnifying glass, just in case they spunked all over the walls in a volatile act of revenge. Perhaps a ploy a little too creative and colourful for their limited capabilities, but I wasn’t going to take any chances. They may have received outside help from a sharper mind, like a lump of dirt from the back garden.
Fortunately, the vicinity was a spunk-free zone, but it was devastatingly substituted by copious amounts of mould, which was smeared all over the bedroom and bathroom walls, unconvincingly hidden under a fresh coat of paint they had applied. On a side note, “amateur” sums up their efforts at best.
After stripping away the new layer of paint, this is what I was left with…
Hideous, right? They blissfully stewed away in that confinement like a couple of diseased sewer rats.
I have a couple of cute chickens roaming around in my garden, but their downfall is how unbelievably filthy they are. They literally crap their pants all day long, in every possible variation; liquefied, solid, and often somewhere in the middle. They’ll also crap anywhere, they don’t care, literally everywhere, even on themselves, and they’ll happily stroll around with crusty, one-week-old faeces strapped onto their feet/legs. It’s repulsive.
What’s my point? Well, I don’t really have a good one, but they remind me of my tenants.
In my haste and under utter disgust, I immediately contacted my tenant…
There’s mould all over the walls, what happened? Why didn’t you tell me?
I tried contacting you about the mould problem many times. I have been sick because of the mould and so has my family. My solicitor will be in touch with you.
Urgh.
While the response wasn’t entirely surprising – because after all, I was dealing with a pair of fools that could be mentally challenged by a dry roasted peanut- I was still momentarily disabled by his continuous wrath of stupidity and audacity. Nothing phased him, he kept going like the Terminator.
Firstly, he didn’t try to contact me about the mould issue, not once. I would have addressed the issue immediately because I realise how dangerous mould can be, and also how expensive infestations can quickly become if they aren’t dealt with quickly. It would have been in my best interest to squash the issue ASAP. Secondly, he didn’t have a pot to piss in; he had debts coming out of his eyeballs; he didn’t even have the funds to call a Solicitor, let alone appoint one to fight a fictitious case with fictitious evidence to support his fictitious claim(s). Lying tossor.
Sadly, my tenants were adamant it was my fault. But either way, despite who’s at fault, wouldn’t any normal being try to remove the mould as soon as it was visible, as opposed to allowing it to spread so aggressively? Granted, I’m not qualified to diagnose anyone with being clinically retarded, but they are genuinely twisted folk. I said it.
I’ve had the property for 7’ish years; I’ve had two tenants in the property before them and one since, and there have been NO signs or complaints of mould. It doesn’t take a rocket scientist to unravel what was going on there.
From my limited experience, most mould related issues in rental properties are caused by living habits/lifestyle, and not through structural defects, just like the Barrister said. Of course, I’m not saying landlords are never to blame, they are. However, it’s a sad fact of life that many people don’t realise how important ventilating is, especially in kitchens and bathrooms where moisture is commonly flourishing. In my particular case, I’m pretty certain my tenants dried their shitty wet clothes on the radiators and didn’t bother opening any windows. Needless to say, that’s a dangerous cocktail to ensure buckets of healthy and active mould-sex.
I never did hear from their solicitor. Unsolved mystery. Right.
Anyways, I don’t want to further distract from the useful information Daniel provided with my woes.
If you’re experiencing mould growth it might be worth going back in time and reading over my mould related nightmares if you want more information on how to prevent/remove mould. I think it’s important to note how critical it is for landlords to take precautions to prevent mould (e.g. install extractors, use anti-mould paint etc) and not simply rely on tenants to utilise common sense (that’s a recipe for disaster). I learnt that the hard way.
Anyone got any hideous mouldy stories to share with me? If so, grab the mic and let’s do this like it’s 1999…
Disclaimer: I'm just a landlord blogger; I'm 100% not qualified to give legal or financial advice. I'm a doofus. Any information I share is my unqualified opinion, and should never be construed as professional legal or financial advice. You should definitely get advice from a qualified professional for any legal or financial matters. For more information, please read my full disclaimer.
@Nige
I totally agree with you about taxation changes, it goes against the whole policy of increasing housing supply. It was a trick by now defunct Osbourne, I would love to do the same thing to his £7m offshore tax fund (from Daddy's wallpaper biz).
I used to play cricket with a guy that used to smash stuff up to get insurance pay outs, sounds like that tenant is the same.
Boiler's are part of the investment but you need to teach some tenants how they work. Have it as a test to prequalify as a tenant!
I do not know why private landlords have to provide an oven and white goods when housing associations do not. If you do not supply it you do not have to fix it.
Also nothing says you have to replace with new, go to freecycle or gumtree. Always have a spare appliance if you are going to rent.
Once a tenant sees they are not getting new for old they will stop that game.
Another thing you see in social housing is industrial strength doors, toilet seats and floors that are hard as nails. If they want to carpet it they can.
The tenant does the decor too they just pay for the paint.
I think you may be right about development, I think if you are starting over it is best to use a company but if you are an existing landlord you are pretty much screwed by new tax and other legislation.
The most stupid thing is that Landlords will pass on costs, rents will go up, if rents go up LHA rates go up, if LHA rates go up so does Housing Benefit and thus the cost of welfare.
I think your managed tenant would be better off in Social Housing, they do not take any shit but are socially responsible and cheaper too. So in her case is she has kids or is vulnerable an S21 is a favour. If not she is going to have a hard time and may end up being shipped off to an armpit like Hull, still is the city of culture 2017, Hull and Culture, now that is an oxymoron.