Who Is Responsible For Mould In Rentals- Tenant Or Landlord?

Who Is Responsible For Mould In Rentals

While driving home the other night, I happened to catch the ‘legal hour‘ segment on LBC radio station, which featured Daniel Barnett, LBC’s resident Barrister, insight on the matter of mould in rental properties; specifically who is responsible, the landlord or tenant.

He offered some great feedback and advice to anyone in that situation, so here it is…

Before I get into it, I should address the elephant in the room. I know you’re all thinking it.

Yes, I have a mortifying habit of listening to that absurd talk-show radio station LBC, which attracts a bunch of busy-bodies, with the average age of fossilised dinosaur turd (no offence if you’re an avid listener). Judge me if you will, I deserve it.

Tenant complains about mould

A disgruntled tenant stepped up and made the call into LBC’s headquarters, seeking Daniel’s pearls of wisdom. She complained that her, I quote, “completely useless landlord” was responsible for a nasty little mould outbreak, but she was unfairly being held responsible for the chaos.

The gist of the story is that the tenant was served a tenancy repossession notice by her landlord. Shortly after, she reported a mould infestation in the living room to the letting agent managing the property. The agent, however, told her that she needed to “make good of the decor” before vacating, claiming the mould was her fault due to inadequate heating (though how the agent determined this remains unclear). In response, the tenant defended herself by stating that she had purchased extra heaters for the property.

So the million dollar question, who’s the asshole responsible for the mess, the landlord or the tenant?

Under these extremely common circumstances, both parties usually wag their crusty erections at one another, pointing blame, calling one another every name under the sun. So if you’re in that unfortunate situation, perhaps I can offer some clarity by relaying the advice given.

Listen to the Barrister explain who is responsible…

If you’re currently at work, notify your dead-beat boss that you’re taking a well-deserved 5 minute time-out so you can listen to the following sound-byte. If you’re fortunate enough to be in the hot seat, perhaps you should huddle your employees together and make a communal fuss over it (yes, even if they couldn’t give a shit and if your company has nothing to do with letting).

Once again, Daniel unloaded some good insight…

(This was aired on the 11th of February 2015)

The key takeaways

For those of you who couldn’t listen (or choose no to), here’s the breakdown of what was said…

  • Tricky to blame the landlord
    The issue of mould is generally a tricky situation because normally landlords are legally responsible for everything to do with the basic build of the house, including the walls, but the responsibility for damp and mould is slightly different.
  • When landlords are responsible for mould
    Landlords are generally responsible for damp if it’s caused by leaky pipes, structural defects or a damp proof course going wrong.
  • When tenants are responsible for mould
    The tenant is responsible if it’s caused by condensation because of lack of ventilation, like not opening windows or inadequate heating.
  • Difficult to prove
    This is the key point.

    It’s always going to be very, very difficult to prove whether the mould was caused by inadequate heating or something else without getting an official assessment from a damp expert.

    On a side note, what an odd profession, a “damp expert” – I wonder who you have to sleep with to be a qualified one of those. I’ll do it. My C.V is so lifeless.

  • The deposit
    If it’s not obvious that the mould was caused by a leak or structural damage, then it’s most likely that the reason is due to the temperature not being adequately controlled by the tenant, consequently the cost of redecorating can be deducted from the tenant’s deposit.
  • Up to the tenant to prove innocence
    Rightly or wrongly so, it’s up to the tenant to prove the cause of the mould, because on the face of it, if there isn’t an obvious leak or any other obvious cause, the most likely explanation is lack of ventilation. That’s the most common cause of mould.

    If the tenant obtains a written report from a damp expert, stating that the problem isn’t caused by heating or ventilation and it’s actually because of a structural defect, then the landlord will most likely be held responsible.

  • Disputes and the tenancy deposit scheme
    If the tenant disputes the claim and wants to refuse the landlord from using the deposit to resolve the mould issue, the tenant can notify the tenancy deposit scheme in which the deposit is being held. The case will then be assessed by an internal arbitration scheme. But the problem with that is, the absence of evidence will suggest that the most likely cause is ventilation or heating.

Makes perfect sense to me, and it’s the way I’ve always believed the situation to be.

I’m no stranger to mould!

I suppose I should indulge a little and make this post partially about myself, otherwise what’s the point?

The reason this particular subject piqued my interest is because hearing the call reminded me of a memorable experience I went through in 2013, which entailed filthy tenants and a severe mould breakout, which some of you may remember. It’s an issue that I often recall and *shudder*

Unfortunately, in my case, I didn’t experience an average mould related event, but rather, my dippy asshole tenants, husband and wife duo, took stupidity and incompetence to the next level.

They thought it would be an ingenious idea to paint over a series of black mould infestations in an attempt to mask and presumably cure the problem before they vacated. Clearly not the brightest idea, not to mention extremely dangerous.

Apparently notifying me of the issue was not an option. Or rather, it didn’t enter their minds, despite the fact that I’ve always been a responsive and maintenance conscious landlord.

To cut a long and painful story short’ish (I’ll inevitably ramble on), my tenants fell into considerable rent arrears so I served them with an Section 8 eviction notice (never nice, but it happens and is often unavoidable, especially when you’re dealing with unreasonable people – which I was).

Like most bitter and delusional tenants that are incapable of accepting responsibility for their own actions, they instinctively took warmly to playing the role of the victims and acted like I was the bad guy.

“The mean landlord is kicking us out for falling into arrears. I mean, how dare he?

Uh huh.

There were a few unpleasant exchanges, but they eventually vacated the property. Extremely reluctantly.

I still recall the moment of relief. I know many landlords will be able to empathise with that feeling, when a rogue tenant is finally off the property.

So the next natural step was to inspect the property– something I wasn’t looking forward to given the circumstances. From experience, the blank and clean canvas that are given to “rogue tenants” at the start of the tenancy is rarely ever returned in the same condition (making allowances for fair wear and tear, of course).

It’s not uncommon for revenge traps to be left behind, whether that be a garden that resembles a landfill or a bathtub that’s been substituted for the toilet. I’ve seen and smelt it all.

The garden was certainly unkept, but it wasn’t too bad, and with great relief, the only items left behind in the bathtub were hair strands. Like lots of them. Thick and curly, too. I’ll say no more.

However, what was left behind was copious amounts of mould, which was smeared all over the bedroom and bathroom walls, unconvincingly hidden under a fresh coat of paint they had applied. Infuriating!

It was so obvious. Complete amateur hour. Because the knuckle-heads only painted over the patches that were infected – not the entire wall – so the difference in shade between the new paint against the old stood out like night and day. I have no idea what they were thinking (and that’s probably a good thing, to be honest).

After stripping away the top layer of fresh paint, this is what I was left with…

mold

Hideous, right? They blissfully stewed away in that confinement like a couple of diseased sewer rats.

I have a couple of cute chickens roaming around in my garden, but their downfall is how unbelievably filthy they are. They literally crap their pants all day long, in every possible variation; liquefied, solid, and often somewhere in the middle. They’ll also crap anywhere, they don’t care, literally everywhere, even on themselves, and they’ll happily stroll around with crusty, one-week-old faeces strapped onto their feet/legs. It’s repulsive.

What’s my point? Well, I don’t really have a good one, but they remind me of my tenants.

After I discovered the extent of the problem, in my haste and in utter disgust, I immediately contacted my tenant (even though our relationship was dire at this point, but I needed answers)…

There’s mould all over the walls, what happened? Why didn’t you tell me?

I tried contacting you about the mould problem many times. I have been sick because of the mould and so has my family. My solicitor will be in touch with you.

A blatant lie. The tenants didn’t try contacting me about the mould issue, not once. I would have addressed the issue immediately because I realise how dangerous mould can be, and also how expensive infestations can quickly become if they aren’t dealt with quickly. It would have been in my best interest to squash the issue ASAP.

Secondly, the tenants had debts coming out of their eyeballs; they didn’t even have the funds to hire a Solicitor, let alone appoint one to fight a frivolous lawsuit with fictitious evidence to support his fictitious claim(s).

Sadly, my tenants were adamant it was my fault. But either way, despite who’s at fault, wouldn’t any normal being try to remove the mould as soon as it was visible, as opposed to allowing it to spread so aggressively and then paint over it?

My gut tells me that they painted over the mould in an attempt to protect their security deposit. In fact, that seemed the obvious explanation (why else would tenants paint over mould just before vacating?).

Yeah, that wasn’t going to happen.

I’ve had the property for 7’ish years; I’ve had two tenants in the property before them and one since, and there have been NO signs or complaints of mould. It doesn’t take a rocket scientist to unravel what was going on there.

From my limited experience, a lot of mould related issues (not all) in rental properties are caused by living habits/lifestyle, and not through structural defects, just like the Barrister said.

Of course, I’m not saying landlords are never to blame, they are. I fully understand that some landlords provide properties in terrible conditions that are conducive to mould growth, and they should absolutely be held accountable.

However, in my particular case, the evidence suggests this was self-inflicted. I’m pretty certain my tenants dried their wet clothes on the radiators and didn’t bother opening any windows or running the extractor fan to allow for ventilation. Needless to say, that’s a dangerous cocktail to ensure buckets of healthy and active mould-sex.

I never did hear from their solicitor. Unsolved mystery. Right.

Anyways, I don’t want to further distract from the useful information Daniel provided with my woes.

If you’re experiencing mould growth it might be worth going back in time and reading over my mould nightmare if you want more information on how to prevent/remove mould. I think it’s important to note how critical it is for landlords to take precautions to prevent mould (e.g. install extractors, use anti-mould paint etc) and not simply rely on tenants to utilise common sense (that’s a recipe for disaster). I learnt that the hard way.

Anyone got any hideous mouldy stories to share with me? If so, grab the mic and let’s do this like it’s 1999…



166 Join the Conversation...

Showing 161 - 210 comments (out of 210)
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Gwendoline 15th January, 2020 @ 14:25

I have used the Deposit Protection Dispute Resolution now twice and they are very much on the tenants side if there is mould its most likely that they will make the landlord pay that has been my experience. Once when a child edged biro deep into the solid pine dinning table which then required french polishing at the cost of 200 I said I would pay half the DPS told me it can whipped off so disallowed the claim, very ignorant, if it could be whipped off I would not be claiming, try digging a biro deep into a tree and scribbling then to wipe it off, I wager the flat that he could not do it, I am really disappointed with the DPS, they seem to want to whipp landlords.

161
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Debbie 18th January, 2020 @ 21:31

I'm letting a ground floor maisonette to tenants, a couple with a child. They have been in property for 18 months and recently complained about mould in a bedroom and other areas of the house. I lived in this property for 8 years before letting it and no mould problem then. Tenants said they are using extractor fans, ventilating and using a small dehumidifier. How do I establish the cause of the mould problem - tenants or building defect?

162
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John Bull 19th April, 2021 @ 19:30

Well. I thought I'd share my story.

A relative of mine has a rental property in the UK, but lives abroad.

My relative is a bit useless as a landlord and lacks a sense of urgency. The house itself has always been on the damper side of normal due to design and exposure but is not actually defective as far as we can possibly tell. We actually had a chartered surveyor in to carry out a survey as the tenants questioned the fact that the issue was condensation and have actioned most of the possible improvements.

It's always been obvious that my relative isn't great at it, so I recently volunteered to act as contact for the agent on the landlord's behalf. I felt it was a case of landlord not wanting the agent to send their (crap) workmen in but then slowing things down by not getting back to agent promptly when there was a problem.

What I had not realised until I stepped in was just how useless the agent was.

Previous tenants painted over tiles around the shower without the landlord's permission and the agent's attitude was the tenants are making things nice. Now the next tenants are in the paint is coming off - funny that!

An electrical fitting has broken and needs repair which the agents themselves brought to our attention (after the first visit to the house they have been arsed to do in a year, yes A YEAR: due to Covid, the agent has used this as a reason to not even visit the outside of the house at all for a year). So I arrange for an electrician to attend and the agent suggests why not replace all the light fittings in that room. I said, (long story) valid technical reason means I can't really get this done with tenants there and I'll get the electrician to repair the existing fitting. The agent said it sounds like a lot of hassle and why not leave it till the property is empty when the tenants move out in the autumn? What, so they can then complain we aren't maintaining the house?! I suppose it makes less work for the agent, doesn't it?

And I noticed when discussing various issues in the house that if I mention a number of things that have been handled badly, the ones were my relative has been at fault are discussed whereas anything that would cast the useless agent in a bad light is ignored.

As far as the damp is concerned, the agent wrote a glowing report of how the poor tenants (who are paying 2/3 of the market value because one of them was self-employed and Covid means he now cannot work, by the way) are cleaning all the mould every day, which I know to be bullshit as I've worked in the house (I'm a plumber, but I do all sorts of odd jobs if it's for family) and the tenants could not seem to understand why leaving one window open all day is not the same as airing the house on a daily basis, which is what it needs, and it's one of the scummiest houses I have personal experience of. If they were cleaning off mould daily, perhaps it would add variety if they cleaned the grease off their bright yellow (was white) kitchen ceiling once a year?

But the agent wants to be the tenants' best friend for some reason. It's clear the agent does NOT know them personally and to be fair, I don't dislike the couple. The issue is the agent is working for my relative, but it's far easier for the agency to take the easy way out and leave the landlord to deal with the fallout. After all, the landlord pays them anyway, and being abroad, can't do much about it.

Not quite sure what the agent is supposed to be good at. Cannot communicate any technical issue properly, unaware of fire safety best practice and asbestos regulations, and then, when you say okay let's get things sorted suggests the best approach is not to do maintenance. Best one was when the boiler broke down and the agent said, well it is quite old and tenants don't really want boilers that are old, unless someone is on hand to repair them quickly. Whose job is that, who is the agent? FFS!! Then the boiler needed replacing as spares not available. But once I pointed out two stockists for the part, the agent's gas engineer suddenly realised he could repair the boiler after all. Then the agent suggested (having caused a delay in repiar by being useless) that the tenants needed a discount on rent because the heating had been broken for a week.

Sorry if this is a rant and not really about mould. I've love to know if there's a forum that discusses useless agents. Because I'm not sure how people this useless manage to breathe in and out without assistance and it would be good to find a decent one for next time!

163
Guest Avatar
David 19th April, 2021 @ 23:32

@John Bull

I have very little time for agents.

You can rate the Agent at AllAgents and Trust Pilot

If you want to know what they are supposed to do visit https://www.arla.co.uk/

The better ones tend to be members of and certified by Arla

164
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John 1st May, 2021 @ 23:25

From reading this blog, it sounds like you hate ALL tenants, mould or no mould.

165
The Landlord Avatar
The Landlord 2nd May, 2021 @ 08:06

@John,
I'd be interested to know how you came to that conclusion. Did you simply read this one blog post where I happen to discuss my ex idiot tenants that painted over mould?

Presumably, you skipped past the 6 categories that are dedicated to helping tenants against rogue landlords? https://www.propertyinvestmentproject.co.uk/tenants/

166
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