Not sure where (or even if) your deposit is secured?
Ok, I got this, follow me…
Firstly, your landlord has a legal obligation to serve you with prescribed information. This includes details about the scheme used to protect the deposit, instructions about disputes and key contact information related to your tenancy deposit. Your landlord or agent should provide you with this information with in 30 days of paying your deposit.
How do I check?
If you’ve misplaced the information or can’t remember if your landlord served you the information in the first place (both of which would be totally understandable, considering the abundance of paperwork which is now required), you have the following options…
- Option 1 – contact your landlord or letting agent directly and ask where the deposit has been secured.
- Option 2 – in England & Wales, there are currently 3 government-backed tenancy deposit schemes:
Assuming you are in either in England or Wales, you can contact them directly and find out if your deposit is secured.
- Option 3 – use the tool created by Shelter, which you can find here.
If you’re none the wiser even after following the steps above, there is a good chance your landlord/agent hasn’t protected your deposit. Unfortunately, it’s not an uncommon scenario.
If your landlord hasn’t secured the deposit…
As said, your landlord is legally obligated to secure your deposit AND serve you with the correct prescribed information.
If your landlord has failed to comply with both or either of the steps above, you could take steps to prosecute and be compensated between one and three times the deposit amount. There’s a detailed guide on how to do that over on the Shelter website. Good luck!
For more information, but from a landlord’s perspective (but still useful for tenants), go to the failed to protect my tenant’s tenant deposit post.
I’d love to hear your experiences with tenancy deposits (particularly any that involve legal battles and blood), so if you have one, please leave a comment…
Disclaimer: I'm just a simple landlord blogger, I am not qualified to give legal or financial advice. Any advice I give is my opinion based on my experience, and is never legal or professional advice. You should always get professional advice on any legal and financial matters!