Upad Is Gone! Here Are The Best TWO Upad Alternatives


Upad replacement services

After the sad and unexpected closure of Upadone of the UK’s leading and oldest online letting agents – on the 11th October 2019, it unfortunately left many of their customers’ displaced; unsure where to turn, and who to look towards as a beacon of hope to provide a suitable replacement.

If that’s you, the good news is, there are wonderful alternatives to choose from, so you needn’t be homeless for long!

I work with several of the best online letting agents, which are still going strong, so allow me to share my recommendations…

Okay, so here’s the thing! Even though there are several worthy alternatives to choose from, I’ve made the decision to only recommend two, because I think in these circumstances providing too many options will create further unnecessary confusion. Consequently, I’m going to be brutally honest and pick my two favourite agents that I genuinely believe are the best to specifically replace Upad.

Moreover, the two recommendations will somewhat differ from one another. I’ll explain how, and maybe you’ll then be able to identity which replacement service seems most suitable for your requirements…

Option 1) LettingAProperty.com (LAP)

Ideal for the following landlords:

  • New landlords
  • Landlords using an online letting agent for the first time
  • Landlords happy to pay similar prices to Upad
  • Landlords wanting exceptional customer support like Upad provided
  • Landlords looking for basic Tenant-Find services or more comprehensive management services

For all intents and purposes, I’ve always considered LettingAProperty.com (LAP) to be the most similar to Upad in terms of quality and service, only not as well-known.

Upad were notorious for their exceptional customer service, ideal for new landlords and those that simply sleep better knowing that they can always pick up the phone and receive exceptional support. They heavily invested in creating a solid customer service infrastructure, it was rather impressive. As far as I’m concerned, LAP have always been in the same league.

So if you’re looking for a like-for-like Upad placement and excellent customer service, I can only recommend LettingAProperty.com.

They offer a couple of different packages, but here is their most popular and basic Tenant-Find one…

Letting AgentDurationIncludes / NotesPrice
Duration
3 months
Includes / Notes

Find a Tenant package
  • 3 months marketing on Rightmove, Zoopla + more
Price £129Inc VAT
Normal price: £149

Discount available
Visit Website£20 Discount Voucher

Option 2) OpenRent

OpenRent.co.uk, currently the most popular online letting agent by a long-shot, and I don’t think should be surprised to see them listed as a recommendation! Make no mistake, they truly belong here.

Ideal for the following landlords:

  • Hands-on landlords that have previous experience with using an online letting agent
  • Landlords that don’t necessarily need that much support
  • Landlords looking for the best bang per buck
  • Price sensitive landlords looking for one of the cheapest and effective tenant-find solutions

While they’re also a highly recommended service, I believe OpenRent are better suited for landlords that demand less support. So ideally, a landlord that is generally confident with online app services, or has previous experience with using an online letting agent.

OpenRent have massively disrupted the market because of how cheap they are. From what I’m aware, they’re the only online agent that will list your property for FREE on Rightmove and Zoopla for 5 days, with 100% no obligations. Many of their landlords have found tenants without dropping a single penny! It’s pretty remarkable. That said, their premium package, which is still a measly £49, provides an insane amount of value. More than the freebie if you ask me.

Letting AgentDurationIncludes / NotesPrice
Duration
5 days / 3 months*
Includes / Notes

Ultimate Advertising package
  • 5 days / 3 months* marketing on Rightmove, Zoopla + more

*5 day free trial, then option of continuing service for 3 months - which is £24 (Inc VAT) for new customers, and £29 (Inc VAT) for returning customers!

PriceFREE*Inc VATNo hidden fees, no credit card details required!

Free Trial
Visit Website
Duration
3 months
Includes / Notes

Advertising + Rent Now package
  • 3 months marketing on Rightmove, Zoopla + more
  • Deposit registration
  • Rent Collection
  • Tenancy sign-up service
Price £49Inc VAT Visit Website

OpenRent able to charge so much less than LAP (and most of the other online letting agents) because they keep their telephone number discrete and focus on a more scalable online support system, which includes email and online chats. Essentially, OpenRent give you shiny and easy-to-use tools to “just get on with it”, which is why I believe they’re better suitable for the experienced.

Also, perhaps that means OpenRent are a good solution for the millennials, because they’re accustom to managing their lives via tablets and phone apps. However, for any old school cat that would like the option of good old fashioned telephone support and a warm hand to hold onto, I can’t help but point in the direction of LAP.

Conclusion

Two very different options suitable for two different types of landlords that have different requirements.

I honestly can’t recommend one agent over the other because I feel both offer excellent services – but for different types of landlords! So you need to decide which type you are! Do you want the extra support or not?

Ultimately, I don’t think you need to use LAP’s premium service if you’re a seasoned landlord and your primary objective is to purely generate enquiries from prospective tenants. I would happily use an alternative and cheaper online letting agent to generate enquiries, specifically OpenRent. On the same token, I wouldn’t begrudge digging deeper to benefit from the reassurance of LAP’s overall support.

LAP is worth every penny, in my opinion. Their basic ‘tenant-find’ package might be one of the most expensive out there, which does often raise eyebrows and questions, but they do provide a premium service, and in comparison to most high-street agents they still charge flipping peanuts.

So there you have it, my two preferred Upad replacement services.

To clarify, by no means am I saying that the several other online letting agents that I promote are bad in any shape or form. I’m sure they will do you no wrong. But if I had to choose two services to specifically be your Upad replacement, the two above would be my choices.

I’d love to hear your thoughts. Or maybe not, if they’re mean.

Option “Oh, by the way”) Fully-managed letting services

This wasn’t even meant to rare its ugly head, but I figured I may as well, just in case.

Upad did offer a fully managed letting service, but I don’t think they shifted many units. Their bread and butter was certainly tenant-find services. However, on the off chance that you’re after a service to replace Upad’s managed service, which includes stuff like rent collection, maintenance, breakdown services etc, essentially the whole shebang, here’s a list of fully managed letting services I recommend.

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