Are You Dealing With Rogue Letting Agents? Get In Touch

Written by on 13 Jan 2010

If you’re dealing with rogue letting agents, or have done so in the past, please contact Claer Barrett (claer.barrett@ft.com).

Earlier this week Claer left a comment on one of my blog posts (Is Your Letting Agent Holding Deposits Or Failing To Pass On Rent?):

Any landlords who want me to investigate rogue lettings agents in a piece we are running later this year, send me your gripes please: claer.barrett@ft.com. I am the associate editor of the Investors Chronicle, and edit the weekly property section. These people deserve to be exposed, and The Landlord should be commended for his public-spirited expose!

Rogue Letting AgentsSo, if you think you’re dealing with a rogue letting agent, Claer’s your woman!

PLEASE DON’T mention any names of letting agents that you suspect are rogues in this blog post, because I’ll probably get hit by legal letters mentioning the words “libel” and “defamatory”. That would be no fun for me!

But, please feel free to discuss your circumstances without mentioning specific names. Or, perhaps you’ve had problems in the past that are no resolved- if so, what happened? Love to hear from you!

Good luck to all those dealing with rogue agents! May the force be with you.a

12 Comments - join the conversation...

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Jools2010-01-13 15:20:17 The Letting Shop in Cardiff owned by a 'lady' called Elaine Taylor. Very dubious business ethics and allegedly a severe liking for the casino's and crappy little Mercs! Supposedly ARLA registered. Enjoys leaving her staff to deal with customers whilst hiding in the back like a coward.

No replies to any letters or previous phone calls. Lied to me regarding council tax provision for tenants, did not pick up special delivery letter notifying of legal action - a real top class business woman.

Owes me £900! HMRC getting very interested now! If anyone needs it I have her home address and her rental property next door.It might be worth the £900 notes to have her audited by the tax man!! She may think she has won the battle but she will lose the war!!

Jools

NB: This is my opinion and I can back all allegations unless prefixed with alledged, with supporting evidence and witnesses so please dont start bleating on about this being libelous or defamatory. This is not the opinion of the website owner. 1
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Jools2010-01-13 15:22:12 PS - I don't mean YOU bleating on Landlord!! xx
PPS - If you wish to censor however I will understand! 2
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Jools2010-08-28 11:22:59 Excellent news - this woman has been nailed and has now left the country to go back to Libya. Unfortunately, she stole (allegedly) the bonds of her tenants and has left the landlords severely out of pocket.

Apparently a nice visit by HMRC was the catalyst. Good riddance and enjoy your camel.

Landlords - it is your RIGHT to ask to inspect the Tenant bond holding account to ensure there are monies registered. However YOU will still be responsible for ANY default by the letting agent. If the letting agent won't let you see their account then get the hell out!!

Jools 3
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nita2010-10-12 19:00:18 Allan and Bath (leaders) Bournemouth - serve tenants with S.13(2) notices which have the 'services' left out - minor increases - without the landlord asking or knowing - then pocket the difference.
Scumbags -Their motto is 'We Let Homes' (fall to pieces) - no gas checks for 4 ruddy years! 4
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Mar Luffrum2010-11-17 10:53:08 I was also one of the many unlucky landlords dealing with Elaine Taylor from the The Letting Shop. I returned back from working abroad in August to find that my property had been vandalised and used to grow weed in. I had paid full management charge to Elaine for obviously no reason. I am now fighting with my insurance policy to try and get the damaged fixed. 5
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Jools2010-11-17 13:59:12 Mar,

The BBC contacted me recently about Taylor. Not sure if they are still looking for landlords but drop me an email and I will forward the name of the person dealing with the prog.

Cheers

Jools 6
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Mark Luffrum2010-11-18 14:49:57 Have no idea Jools how to email you. Where would I find your email address from? 7
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gemma mercurio2010-11-21 06:19:19 choose and move lettings in hackney bloody awful screwed me over they put wrong name of landlord on contract their fee was 100 pound but they decided to take 282,00 out of my deposit utter scum 8
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Guyan2011-02-02 06:39:15 The agents I'm using have leased my single bedroom flat to a supposed couple. I've had complaints from the managers of the block that there were 5 men living in my ONE bedroom flat and that neighbours have complained of the smell. Informed the agent last year, they said they will investigate but ofcourse they didn't. I had to arrange a plumber to fix a leak and informs me there were 7 men living in my one bedroom flat! I don't know what to do. The letting agents i'm sure know whats going on but I'm sure if I confront them they'll deny all knowledge.
Secondly there has been leaks in the property on 2 occasions and their plumber refused to help as the leak he said was coming from the wall and its a big job to break through the wall. I dont think this plumber exists and the agents want me to do all the work finding plumbers. When I ask for their help even in finding one their response is "we can't recommend a plumber as we have a contract with our plumber", but that plumber has refused to do the work!
I feel really down about this, I'm not a property mogul with buckets of cash and I feel i'm being treated like a complete fool. Don't know who to report this to, it's so poorly regulated. I'm just going to give notice and get the property back, but I'm so scared as to what I'll see when I open the door to my flat. Pray it hasnt been trashed 9
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Monty2011-03-04 10:54:30 Well advertised rental agents in Milton Keynes. Pleasant people.... but I will leave it to your imagination as to why they always run a month in arrears and make excuses about their automated system letting them down. Theyr'e yet to pay me for January's and February's rent, and keep making promises along the lines of "The cheque is in my hand, I will put it in the bank today" - repeatedly. Now March, and by all accounts this is their usual practice. I have phoned them daily every month to chase rents... for the last YEAR! Speaking to competitors in the City- they immediately knew who it was that don't pay landlords for 2-3 months. I am anxious that they borrow from Peter to pay Paul, and wonder how safe the deposits are. Needless to say, Trading Standards are interested. Watch this space! In my opinion, I would stay the hell away from this letting agency if I were looking for an agency in the area again. Time to move, but then how long will it be before I get the back rent... and what will it cost in legal fees? 10
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micle062011-08-18 08:04:09 I know there are good Landlords out there, and I also recognise the letting agents need for private residential tenancies; not everybody qualifies for social housing, and not everybody wants the burden of a mortgage. Fine, but if you're going to go into the business of providing such a service then you should recognise you have a duty of care to your tenants. 11
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Manda2012-01-31 11:16:16 Elaine Taylor absconded with the deposit on 3 of my properties. Furthermore she handed over 2 of them to a Chinese weed growing syndicate, leaving me with thousands of pounds of damage to the properties.My insurance as a result have gone sky high.I would be grateful to anyone if he/she can let me know of her whereabouts. 12

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