How to Report A Landlord That Doesn’t Comply With Health And Safety

I’m under no illusion, Landlords have a bad reputation; real bad reputation.

Unfortunately, it’s a difficult stain to wipe off while so many rogue Landlords continue to operate.

Over the years I’ve seen some real shady landlords do the most bizarre shit, either because they’re too lazy to do a proper job, or because they want to cut corners in order to save money. From my experience, most of the wrong doings have been health and safety related e.g. neglecting to get a Gas Safety Certificate.

I don’t claim to be the best Landlord, but I try to be, and I do stick to the law by complying with all landlord legal obligations.

I think a major problem is that tenants aren’t always familiar with their rights and have no idea if they’re being mistreated or not. That unfortunately works in the favour of the rogue landlord. However, I’d like to think that the majority of sane tenants are aware of their most basic amenities they’re entitled to. For example, flowing hot/cold water and working heating. Surprisingly, some Landlords don’t even provide the basics, or take their sweet time to get the basics back in working order when repairs are required.

Report your bad landlord

If you’re a tenant and you’re fully aware that your landlord is breaking health and safety laws, you should do the following:

The Health and Safety Executive is the place to visit. There is an option to report a landlord online either via the website or via email. Alternatively, a designated team member will call you back within 1 hour (tested, and it works).

HSE will only deal with the present situation, and not with the past. So, if your landlord hasn’t provided you with a Gas safety Certificate for 3 years, the landlord walks unpunished for the first 2 years. As for the present situation, HSE does take immediate action and they start by writing a first letter, then a second one, and then they take the landlord to court if he/she fails to provide the certificate after the second letter.

So, if you’re a tenant that is at the mercy of a rogue landlord that isn’t complying with their health & Safety legal obligations, report him/her.

Out of curiosity, any tenants ever had a Landlord that neglected their legal obligations in any shape or form?

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235 Comments- join the conversation...

Showing 185 - 235 comments (out of 235)
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jade 13th July, 2013 @ 09:49

Hi on monday i got the keys to my first home the landlord never gave me any gas or electric certificates so we got a electrition to go round to check the electrics and he said that they are dangerous and not fit to live in the house while there like that. My question is can i just get my deposit and first months rent back as the landlord doesnt seem interested in fixing anything properly. I have not moved in yet people have told me that helps my situation alot but i dont no as its my first time renting

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sabrina 14th August, 2013 @ 17:28

I was 19-20 when I moved into a small apartment. From day one when I had guests over, my guests would always tell me how my apt wasn't safe. I have a gas stove with NO overhead vent. There has been at least 10 or more occasion's where I wake up in the night smelling gas due to the pilot lite going out. Or walking up to my apt and smelling gas before I even open my front door. That was explained to my landlord but nothing ever came of it. I feel like I could of died in that apt and no one would of cared. I feel like I've been done wrong and taken advantage of because I'm a young girl. I've already put in my 30 days notice I cant take that place anymore. I know that the next tenant that moves in will be treated poorly as well. Is there any action that I can take? Help is 100% appreciated!!

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david teen 28th August, 2013 @ 11:09

Hi I moved into a property and the cellar has been gathering water, to the point where it has rotten the timber and my living room collapsed what is the landlords responsibility as my telly sofa and other goods are now damaged as well as my partner having injuries and has a hospital report as she was in the room when it collapsed we have spoke to the landlord and he says that its our fault and he will do the repair but for the time we have to carefully walk through what use to be our living room to our kitchen I have 4 children in the house I'm scared of the house collapsing as my neighbor is a builder and he says that the house has subsidence please help me

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shirley 28th August, 2013 @ 11:20

I have been renting my flat for the last 10 months and was told it had a new bathroom fitted and so far have been paying for a shower that we have never used as it does'nt work and the plumber switched it off at the mains as was dangerous and have damp all around the windows and have draughts coming in the windows and also she has told me that she has spent our deposit money and our tenancy ran out in april and she is demanding that we give her 2 months notice before we move out .

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helen 1st September, 2013 @ 16:57

HI
we have just signed a contract (four of us) for a house, and were promised everything would be ready and redecorated on the due date. We got the keys and found the bedrooms had been redecorated but the kitchen had not. It is a real mess but also there are cockroaches both downstairs and upstairs. We can't move in and we can't afford to wait weeks before it is is ok. I can't move in while they are being treated I have asthma.
Can we vlaim the rent & deposit back and claim breach of contract for the landlord and find somewhere else, we are desperate for somewhere to live.
Also, the back door is not secure either.
Thanks.

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kevin 11th September, 2013 @ 11:39

Hi

I recently moved out of a rented property. I did not know that a gas safety check was a legal requirement, my landlord has never done 1 and I lived there for nearly 3 years. Is there any point in reporting the landlord as I have now moved out?

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Gill 7th October, 2013 @ 10:29

My landlord has not got us to sign our six month contract for two years. We have electrical plug sockets falling out of wall. I have emailed him and he doesnt respond. We have two small children and a cat, what can I do. I AM FRÍTENED TO MOAN IN case he throws us out.

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Daisy 14th October, 2013 @ 19:59

As students in our final year of university, we moved into a terraced house, and paid a deposit of £250 each. (£750 total) Upon the moving in date - July 1st - my landlord told me that the previous residents had only just moved out so the house may not be as clean as expected. After claiming to have it cleaned, we moved in. The house was FILTHY. Dirty oven, disgusting bathroom (urine, hair, foul smells, broken glass mirror) mould all over the walls in the living room and downstairs bedroom. After complaining about this, nothing was done. Instead, he painted over the mould and did not get it treated. After refusing to clean the house, my parents had to help me clean it over the course of two days in order to make it liveable.
Over the course of a year, our machine broke immediately after we moved in, and he provided us with a new one, only to tell us at the end of the tenancy agreement that it would come out of our deposit. My bed also collapsed, and the stain covered mattress he had provided me also had to be thrown away because it was disgusting. Again, after vacating the property he informed me that a new bed and mattress would come out of my deposit. After cleaning the house top to bottom before we left, he claimed that the house was not cleaned and thus sent us a cleaning bill receipt which would be taken out of our deposit.
He has not responded to messages or contact. He is based in Sheffield in the S11/S10 area, beware! He will take your money and not provide you with adequate appliances and furniture, and will steal your money.

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Lea 24th October, 2013 @ 17:38

I have a question i am currently living in a flat with 6 other people. I wanted to know if it was legal to have the gas and electrical box in the bedroom.

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Rosario 9th November, 2013 @ 09:51

The front door of the house I am renting is very drafty, it has some small cracks on it and single glassing. The amount of cold it gets through this door is enough to make the whole house cold in minutes.
I have informally reported this problem with the letting agency that manages the property, as we have no contact with the landlord, and all they said is that they can work on the insulation but they know the landlord and he will not get a new door.
I have tried to find legislation that would back up my claim, as I am not happy with them just working on insulation, because regardless of them making "amendments" the door is still a single glassing door, which has cracks on it. However, all the legal information I found is somehow vague.
I have offered to buy a reasonable priced door and install it myself, but they wouldn't allow me to take measures on the property.
Is there anything I can do, or anything I can rely on to get them to change the door?

Many Thanks

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Rebeccat 12th November, 2013 @ 05:18

I live in a basement apartment, I woke up today freezing, and figured out the heater wasn't working.. its not the first time happened before and the landlord took days sometimes to come. it wasn't so bad then but now its freezing. I texted him and he said hed ask other tenants. during that time I went to get a hot bath I was so freezing and my hotwater wasn't working either, so I texted him again, and he said he would come tomorrow. im freezing cold in mmy apartment right now and I feel he should be here to fix it. it wasn't late at night when I texted him or anything :/

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abi 14th November, 2013 @ 23:11

i moved into this property in august and up till now, the landlord has not fitted a boiler in as promised. the only hot water I have in the house is an electric shower head! the house has no gas central heating either, just two small gas fire in 2 bedrooms in the whole house! (the house is a 3-bed , 3rd room n=has no kind of heating or any other room in the house, even the front room!). I have signed up for a free gch which i'm still waiting for feedback on and the landlord is using that as an excuse not to fit the boiler yet-that the boiler will have to be removed anyway when gch is ready to be fitted!
another thing, my back door has no lock, I cant open the front room windows and molds are piling up! theres a crack on one of the front room windows. the landlord is aware of all these wince I moved in and its promises after promises!!! I don't even get any acknowledgement any more of my calls and texts!!! I have reported to the council and they said someone will call me, still waiting for this call too since Monday. what do I do please? (NB: I have a 3 year old daughter)

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Niomie 21st November, 2013 @ 12:37

Hi I'm one month into a 6 month short term contract. Since I moved in I have been in 5 times and had numerous phone calls and text relating the problems with my flat. I'm also 3 months pregnant. So the problems are, the window in the bedroom. Doesn't have a lock on its double glazed and won't actually shut as there is no latch to shit it. Due to this it's too cold to stay in there and I've had a cold for four weeks now, we've been sleeping on a pull out bed in the lounge and. Also when it's been too cold I've stayed at my parents. There is a smoke alarm that isn't fitted looks like it's been taken off. The post box which is outside the front door has no lock on it and is open to the public and other residents. And there is a hallway light that has been out since I'm moved in. As I'm pregnant these are all health and safety issues that the agency/landlord are not complying with and it is uninhabitable. Do I have rights to leave.

Kind regards

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Craig 22nd November, 2013 @ 14:13

I am after some advice. My girlfriend lives in a Rent Deposit Scheme with a private landlord adminsitered through our local council. They pay the landlord directly as she is currently on benefits. She is a single parent with 2 children aged 5 and 3. She has always had issues with the landlord whereby they are based in Nigeria and extremely difficult to get hold of them. Even when she does report problems to them they do not fix the problems. Most of the problems you can just live with and get on with it. However, 3 months ago the heating stopped working. The landlord has had British gas round at least 10 times and had over plumbers looks at it. The problem is the boiler is 12 years old, and it needs replacing. This is obivously expensive, and even though they have been told it needs a new boiler they keep saying they are going to fix it, but 3 months later nothing and it is freezing cold. They still send British Gas engineers around for system flushes even though a system flush has already been done and they say its needs replacing. The boys are constantly ill as is she. She has gone to the council numerous times as well, and most recently she refused to leave the council until someone sorts the situation out. They called the police and told here to leave as they are doing all they can (nothing since she notified them in September 2013). Surely heating for young children is essential and as this is a council scheme, should they not step up and deal with this. It is getting us all down, we are freezing cold and whilst we have managed to get portable heaters, they do not manage to heat up the flat.

We are at our wits end, and cannot beleive the council called the police when surely they job is to ensure the landlords under their scheme abide by the the rights of tenants and landlords. We want out of the property and be rehoused to at least a landlord that will do the basics to ensure us as tenants have the basic requirements to live. HELP

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Julie 23rd November, 2013 @ 12:46

I came home from work thursday to a house full of water through a burst pip. My landlord sent a man out who took more of the kitchen ceiling down and fixed the pipe work. Landlord came out and assessed and then said Chemdry will come to install driers etc. They have been today and have to get back to him, they are saying the machines cost £5 per day to run can I get this from landlord? ALso the damage has caused electical equipment to not work i.e microwave, toaster, and george forman grill he is now saying i have to claim for these on my contents insurance? Surely this is down to him also as well as the carpets, decor etc. this is down to faulty pipework not me. PLEASE ADvise

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Anis 24th November, 2013 @ 22:37

Can anyone help me please.
My landlord do not want to do anything in the flat.
Damp everywhere , boiler not working no hot water no cenyral heating. Kitchen state is disgusting , cupboard dont have door.
I got 1daughter and she is suffering in this situation.
I tried to phoned she divert my phone into busy options.
This problem is more than three weeks but she dont want to spent money.
As i followed the procedure i paid my rent already i report her
to the council but no heard anything yet.
I will look forward to hear from you soon.
Thank you
Can anyone tell me where can i report her.
She never take anything seriously but i really want to sort her out.

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casper 30th November, 2013 @ 11:23

My landlord has always been nice to me, but I have had problems since I first moved in there. The first issue was the maintenance man who got caught sexually harassing another tenant walking in my house w/o permission on 3 different times. Until I brought my dog over who put an end to that. Now with the trailer that is not suitable for my dog to live in, more or less my children to live in. The doors don't lock, and you can't put one because the frames are on backwards. The Windows are broke or boarded up. The toilets were broke for two wks, I had to take my kids to the store to go potty. I refused to pay rent and he came and fixed one toilet. The sink, bathtub,& one bathroom is still broke. The smell is horrendous. Electrical outlets are all off. My girlfriend got shocked turning on the lights. No heat & when I refused to pay he turned off the electricty and it was below freezing. I had to move my FAM. Into a hotel. How do I report him???????

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Heather Maddox 6th December, 2013 @ 09:20

So I have a landlord who doesn't seem to care to do his job. The pipes in my bathroom an sink are completely horrible. I've even opened them myself an tried cleaning them out an yet nothing is working. They are still constantly clogged!!
The windows in my room are from like the 60's. They don't open an they are very flimsy an cold air comes through them all the time. Its winter time an my bills is jumping to $200 a month or more just to keep my house even close to warm. I bought plastic to put over them an yet its still not helping. My daughter an me both have been to the emergency room with sever colds an Croup do to the conditions of my bedroom. I feel like he should be doing more to help the people in the building. I'm paying rent to live in an apartment thats only making me sick constantly an is in safe for my child's health. What should I do?

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Tyra 7th December, 2013 @ 11:16

I've had a few problems with my property very similar to some of those of other tenants above, e.g. mould, damp, no gas supply to the property, broken flooring etc. Over the past three years this is what I have learnt:
1) You MUST pay your rent regardless of the condition of the property.
2) You must document every incident, every conversation and keep copies for yourself
3) You MUST follow your Council's complaints procedure.
4) You MUST make your landlord aware of the situation in writing.
I am currently making complaints against my council Social Services, Housing and Environmental Departments. I followed the Council's complaints procedure and supported my complaint with written evidence and photographs. Within 2 days of my complaint against the Housing Department I was given every support possible and they supported me in taking court action against my landlord.

The only course of action a tenant against a landlord is through the courts. The system is totally managed in favour of the landlord and Councils. The tenant will always be blamed.

I'm writing this because no one should have to live like Amy or any other person, especially those with children. Dagmar you're obviously a landlord - telling a mother to wrap her child in blankets when its her landlord that provides inadequate facilities makes you inhumane.

SpeedySpod and Benji - arguing over statistics? you obviously have no brains - the issue is not how many rogue landlords but WHY and Why can they get away with it?

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Tyra 7th December, 2013 @ 11:44

MY advise to anyone living in inhospitable conditions is 1)all communication should be written and postings should be by special delivery and all documentation should be photocopied.
2) write letter of complaint (stating it is a complaint) to your landlord listing the grievances
2) ask for a copy of the policies, procedures and code of practice for your local council environmental, health and social services (where necessary)departments. By law any council who is asked for this information by a resident within its borough MUST provide this IMMEDIATELY. Do not be fobbed off with excuses that it is unavailable - the desired code actually states that Councils should publish this on their website.
3) write a letter of complaint to both Housing (even if you are a private tenant) and to Environmental Health Departments
4) letters should always state that you are making a formal complaint,
5) always state you are the giving the person involved (landlord, environmental health officer or anyone else) reasonable time to investigate the issue
6) always state the exact amount of time you will give the person
7) then state what you will do after the time has lapsed
8) always take the first and second names of the person you speak to regarding your issue and their position of authority (landlord's wife, kids, council officers etc)
9) never agree or confirm in writing that you are satisfied with a course of action - even if your issue has been resolved
10) you must wait until the very end ie when you move out of the property to then say to Council departments or the landlord that the complaint is now closed as far as you are concerned
12) if you claim your issue has been resolved then your case will be closed and if another issue arises at a later date you will have to start the process all over again.
13) every claim you make must be supported by written evidence whether that's photos or medical notes from your gp. ask your gp to put down in writing what they think has aggravated your asthama and give you a copy of it etc.
14)always remember that as long as you are paying the rent you have a LEGAL RIGHT to safe and habitable accommodation. Even if you are a private renting tenant every Council has a legal obligation to ensure the health and safety of its residents.
15) complaining against a rogue landlord is not easy, timeconsuming and emotionally draining. unfortunately no one is going to fight for you. However, council guidelines do a give a step-by-step guide as to how to complain. Also, claims against the landlord through the courts is simplified by the help of court officers who are there to help YOU and well worth the effort.
16) Join any campaign that will help YOU fight against the landlord - often you will find its quicker to complain against the council being negligent in their statuatory duty to ensure safe accommodation for residents than any other way in getting the accommodation you deserve.
17) DON'T GIVE UP.
18) After 3 1/2 years of disputes with my landlord I finally have a housing, environmental health and social service department on MY side taking my landlord to court. But I am still not stopping my complaint against each department. I don't know what the future will hold.

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Tyra 7th December, 2013 @ 11:57

By the way - NEVER phone the council - they will never return your call.

Always write to them saying your complaining.

I've read so many people's blogs they have rang the council but no one has got back to them. The only guaranteed way for the council to start taking notice is for you to personally go their offices and ask reception for that departments code of practice and complaints procedure. From then on follow the procedure and do everything in writing. Never have a meeting with a council officer on your own always take someone with you. Make written notes during the meeting and tell the officer that you are making notes for your interest. They cannot disallow you not to make notes. Always follow up each meeting with a handwritten letter (sent by special delivery) from you to the person confirming the meeting, what was said and what will happen next. Sometimes meetings will be close together but each one should be acknowledged by you in writing and its outcome stated as YOU see it.

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Tyra 7th December, 2013 @ 12:08

Advising people to wrap their baby in more blankets or asking the landlord again to fix the shower is inhuman. I think Speedyspod and Dagmar are landlords themselves - reread their solutions to peoples' problems.

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jennifer cooley 17th December, 2013 @ 16:25

I have rented a trailor in October of this year and paid 1st months rent last months and deposite, when utilities got turned on , I called the landlord about not having any heat no vents nothing, I also have a stove that doesn't work and a lot of mold, he has taken all the money and wont answer his phone. I recently was admitted in the hospital in Birmingham al for pneumonia and with it being 20 decrees outside a electric heater doesn't do much, I have 4 kids and no heat. I called him the 1st time and he brought me a heater and said he would be out that weekend to fix it all. He wont return a call and hasn't been out since he brought the heater the 2nd week of October, I need help please someone tell me what to do, please need a miracle, Ive given over 1500.00 in rents and deposites plus some. I cant just keep moving due to this...please help need a miracle

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jennifer cooley 17th December, 2013 @ 16:29

Forgot to mention this, when utilities got turned on not only didn't I have any heat or vents, he states the people was dope heads that lived here and scraped the heating and air, no working stove, but I have a total of 5 plugs that work, I have to have extention cords to have my lamp tv and heaters on, I cant sit in my living room and watch tv or anything because they don't work, front porch light all outlets in living room don't work, bathroom plugs don't work etc.. need help someone please

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lauryn 7th January, 2014 @ 21:44

Hi well I have a child and lived in a place for 4 months now but of which couldnt stay for the first month, there was a washing machine and cooker there at the viewing but when moved in discovered that, cooker didnt work or washing machine it took him 2weeks to replace the cooker and a month to replace the washing machine, along with removing the previous tenants stuff (which took photos of) all down to back of his shop also found a months worth of food in a defrosted freezer that had been there for months..I have left it out for a airing as suggested by landlord for days and yet 4months on an I still have the smell of rotten meat In the freezer I bleach it 3 times a week and can freeze food cause it make the food itself and packaging smell.. I constantly telling him it needs sorting, and a light in my living room which is dangling down no pastic round bit at the top and exposed burnt wires which I found out by firemen that there was a dangerous fire in that property, I have had things like cctv in the house, but I took it all down due to the fact I have a son.. will be greatful for a e mail as my landlord can not continue to do this or to others..

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Jamie 24th January, 2014 @ 10:33

basically i live with my landlord and she has converted the living room into her bedroom. Because i went out at 1 am out the front door she is locking it at 10 pm and not giving me a key is this legal.

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zayne 26th January, 2014 @ 13:51

Hi I moved into my property 3 days before Christmas before I moved in I viewed the property and noticed that there was no gas meter at all in the property, he told me don't worry it will get sorted before you move in so we said ok the day come to move in we got there wit all our stuff to find the gas meter still hasn't been done, it's 26/1/2014 now and still we have no gas as it has been cut off from street because no gas man will sign a safty certificate until all pipes and boiler has been checked so me and my partner have been sitting in a small room for just over a month now with just a little electric fire no way of having baths drying my clothes washing my dishes or putting heating on it is so cold we have been i'll for weeks can someone tell me what I should do as I don't want to be on the streets as I am afraid to report the landlord

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P'D OFF 31st January, 2014 @ 20:53

zayne i am aiming this at you mostly:

I moved in my property 6 months ago and informed that landlord the boiler isn't working as it should, and that i don't have a safety cert..they said it's in the flat, but i can still not find one anywhere!

The radiators came on every time i ran the tap. My mother who works at YCH as a maintenance supervisor (i think for over 10 years at least) said that she has never heard of a boiler that does that...it's not right.

The request to have a look was ignored. Then early December 2013 i was woken by my neighbors, and elderly couple, below me that the boiler was leaking. I put a towel under it and informed the landlords the next day.

6 weeks later into Jan 2014 i had to write a polite but stern letter about my rights, and quotes from the gov website about their responsibilities...

The next day a british gas engineer came out and condemed the boiler saying that its immediately putting mine and my daughter's life in danger...off goes the gas and boiler.

Landlord is then informed by both myself and BG, i have the paperwork, and she said she cannot afford it; was later refused credit to get one.

To cut a long story short, i bought 2x2000 watt fan heaters out of my rent, sent the reciepts off to the landlord and contacted environmental health at the local council.

They have been out and spoken to the landlord...i am now waiting for Monday to get the response.

So don't be scared! Being this way (even thought i know its probably hard for you) is going to end you up where you don't want to be. You need to read online everything you can about your rights and stand your ground :)

Hope this helps a little...i know it's a bit blunt.

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Rights None 7th February, 2014 @ 00:48

I reported private landlord to Gas Safe as he employed a rogue builder that was not gas safe and who left me for a weekend with no gas flue and covered the roof (any gas exit) with tarpaulin. I was ill and was saved by a friend noticing this. The Gas safe people came round saw the photos and reported to HSE who are now dealing with it. Today I have been served with a section 21 and have to get out in 2 months. I am livid that we have no rights, Can i take him to court and if so what would be the financial risks as I am not a wealthy person. The move alone and new deposits etc will be stretching my wallet and I have nothing spare.
Any ideas please

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natasha rivera 11th February, 2014 @ 03:46

im living in a basement aparment i move to the basement cause i couldnt afford the rent i didnt paid my landlord for to month i been telling him to fix my apartment he wont fix it i been getting sick since i move to these apartment my lips got swollen that never happen to me im about to be 3 month pregnant. he rush to fix my apartment

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Stuart Miller 12th February, 2014 @ 12:15

My local council have moved me into a temporary house which could be up to 2 years until they find me a 1 bedroom flat due to me being made homeless.Iv been in this house almost 6 months but here lies my problem,the house is infested with woodlice which iv been informed cannot be treated properly iv done everything possible to rid me of this infestation but have basically hit a brick wall.Do you have any advice which could help my cause as the council and environmental have not lived up to my expectations or i feel not taking my case serious enough.Do you know if my case could be serious enough resulting in me being eligible for rehoming?Any information would be much obliged,thankyou.

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kazzy 20th February, 2014 @ 10:47

I rent from a private landlord and he wont release me from my contract, i want to leave but holding me to term, yet i have no gas safety certificate i have no hot water or heating, the heating was switched off because the boiler was leaking carbon monoxide and the hot water tank flooded the house, the landlord wouldn't come out when it was flooding and made me fix it over the phone temporary, then he came and put a lever on the tank, so now i have to manually fill the tank each time i want water :-( , he has sold the house so i just want to leave, and i have three small children under the age of 4

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Ramgad 28th February, 2014 @ 20:41

@ Stuart Miller: my personal advice to you: do not rely on the council. If you want to get things done sooner, be yourself!!!

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kay 2nd March, 2014 @ 15:41

hi, can you go to health and safety if your kitchen is falling apart? I have informed my landlord numerous times and they come out and fix the draw back on cupboards etc which resulted in them falling off again and hitting my sister who's 3 in the head. I have lived here five years and never had anything done with my property the kitchen is depressing. ant advice welcome

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bella 5th March, 2014 @ 15:19

Hi i was just wondering if our Landlord should get taps in bathroom fixed. Bath tap hot just trickles, whilst cold tap on sink leaks. Same in kitchen. Plus the toilet has no pressure & takes ages to flush. Push down handle on toilet rusted. Please help & let me know. Cos just to have bath my hubby has to go out & turn water off then temporarily fix tap. It's awful. Shower not right height either. Bella :0 (

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marcel Jagger 21st March, 2014 @ 20:50

i live in a 5 story single flat each floor tenancy , the people in charge of leasing it are working i believe on behalf of my landlord , we have no fire escape whatsoevr , and if u ring about anything the lady in charge plays hell about the time ...take tonight i got home no electricity ..the water pump as failed , i rang her all she could say was im having my tea , anyway she did offer advice where to go and it worked ..but i rang her and explained it HER water pump thats failed ,,she said i dont need to know that at this time at night ..now ive no heat or hot water

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karen 3rd April, 2014 @ 23:16

Omg. This has too stop I've lived next to a rented property for twenty years. This is this worst landlandy of them all. The floors are sinking with the joists having with wood rot. Dangerous. The roof needed replacement twenty years ago. No smoke alarms. A back door with no handles that you can't open. So many problems at number 1 fern ave at Bentley Doncaster you would not believe being a daughter and father ownership. I'm disgusted and would like some help to takle the prob

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karen 4th April, 2014 @ 15:58

Would like some advice on how to tackle the situation at the property I mentioned.

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bobbi lynch 9th April, 2014 @ 10:50

I have a landlord that promissed me he will fix the damage in the house that I. Moved in with I have lived here 7 month and still nothing has been done . I go into the shop and ask him if there is anything he is going to do as there is lights hanging down holes in my babys bedroom floor and he is stood in the shop were there was other people shouting at me saying he is giving me 2 weeks to find a new house I have to be out all because I asked him about the damage

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SpeedySpod 11th April, 2014 @ 18:32

@ Bobbi Lynch

First of all stay calm and focussed. Your landlord cannot through you out like that. He probably felt deeply embarrassed, as let's face it: you challenged him in the open crowd like that. There was probably someone in that crowd he did not wanted to be exposed to like that.

Regards letting you go on a 2-week notice. Landlords may claim the property for their own reason, but then it's probably in your tenancy agreement, how much time he must give you in advance. And that usually should come in writing. Plus, in case he really means it like this (I would try and work on mutual good relations. If it's minor things I would even fix them myself to keep the landlord happy. 'cause it's kinda obvious psychology.) If he's really sincere about it he's going to put your eviction into writing. As soon as you got that go to the Citizen Advice Bureau and ask them for tips, regards how much time do you really have in legal terms to vacate (which can be up to 3 months, so hopefully enough time to save up for the next deposit and move). Good news: change in life usually comes for a reason. If he's not a good landlord you rather want to move on earlier than later, as this may not be the only trouble with him.

Best of luck!!!

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karl 2nd May, 2014 @ 06:10

How can I get a really dirty roommate out of my house that I rent and their not on the lease? Cuz in Philly the landlord has to evict them and I'll have to pay him back for the cost of the eviction process and I'd like to know if there's another way plus I've call the cops cuz they been physical with me and yell and making it hard to live with and I tried to have them removed but Philly cops suck and I found out they were paid to leave the place they lived at and they were on the lease there and the landlord and other tenants paid 1200.00 cuz their landlord was going to evict all the tenants.... So bottom line how do I get rid of dirty violent hippie Wit out have to spend 500 cuz I'm at a friends cuz I don't feel safe in my home

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Celia Tec 31st May, 2014 @ 23:02

We moved in to a low income apartment building in the summer last year. Until the winter 2013 we did not realize how drafty all and I mean all the widows were. Even the bathroom window located in the shower at shoulder level is drafty and makes for a very uncomfortable shower. I called the land lord in November 2013 who sent someone to take measurements. Being satisfied that something was being done I just waited. A month later I called again to find out the status. They claimed to have no clue what I was talking about. Long story short this happened several times since and here we are six months later and still nothing.

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Frantz Joseph 9th August, 2014 @ 03:36

Hi,

Can you go to health and safety if your
bedroom and kitchen are falling apart.
I have informed my landlord numerous times about this problem
Water leaks from the roof and also under the ground inside there.

My dresser is getting messy because of that
I can see the sunshine outside my bedroom from the crack of the ceiling
The fridge in the dining room just dropped water all over,
I have lived here 3 years and never had anything done with my property
The kitchen is depressing and advice welcome

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Vicky 12th September, 2014 @ 14:33

Can some one help in the property we live in now the hot water for the shower/ and for washing up wont work or something it will work for a few minutes then it will just switch it self of with the words ere on the boiler. Now we have had this since we have moved in and we have phones the landlord almost ever week and at first he would send somebody out but what they did didn't help and now he don't send anybody out to he us. As the months went on it has got a lot worse we can't even wash out hair because we can't do it in cold watch.

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Daniel 6th October, 2014 @ 16:05

It pains me to see how many people have problems with their deposits. please remember. IT IS THE LANDLORDS RESPONSIBILITY TO PROVE BEYOND REASONABLE DOUBT YOU DID THIS DAMAGE/THE REPAIR WAS NECESSARY BECAUSE OF YOU. It is not on you to prove otherwise.

With deposits they LEGALLY have to be protected, if not take your LL to court for 3 times the amount he paid.

Then dispute, dispute dispute! EVEN IF YOU PUNCHED A GIANT HOLE IN THE WALL! Still dispute it. ALWAYS DISPUTE IT! You will find their ''reports'' mean nothing. I work in Real Estate and own my own properties, trust me. Always dispute, keep it in writing.

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Mitchell Ray 12th October, 2014 @ 01:55

I've constantly told my landlord about the living room floors. It started off and now the whole living room floor is falling in making it a safety hazard for my children and anyone else who walks through. She has tried to say the floor was redone before we moved in but i know for a face that is not the truth. we continued to pay rent even though she never came to fix the floor. I would like my rent refunded for the past two months what do i do?

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Ceiya 17th October, 2014 @ 11:24

How can you report landlords who are lawyers and judges that bring in site mgrs that get kickbacks from newly placed tenants receiving urban relocation monies and towing charges

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Ceiya 17th October, 2014 @ 11:26

They may even be doing illegal tampering with electricity also wire tapping

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Kayleigh 19th October, 2014 @ 15:56

Any advice on if I am able to take legal action against my ex landlord? He fit a socket that was taken from a spare, he used a 1.5mm cable instead of standard 2.5mm cable and he had no electrical safety check done on the house. To cut a long story short, my house burnt down. Me and my 6 month old son were at home at the time and got out with seconds to spare. He then told me when he arrived that the gas safety had ran out so he wouldn't need to get one of them now as the house is totally unlivable.

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Mitchell Ray 20th October, 2014 @ 14:53

My landlord was informed that half my living room floor had fallen in and still did nothing about it with a one year old and a 3 year old living there. No lock on the childrens window for a year; It was hell. Ridiculous; what should i do about this????

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