Things I Hated Hearing From My Tenants


Every landlord has a list of things they dread hearing from their tenants; the list usually consists of requests from tenants that are completely inappropriate or require effort from the landlord to execute (we’re a lazy breed). Here’s a few lines i’ve heard from my tenants that I didn’t (and still don’t) want to hear:

Late Payment

The old classic, and what EVERY landlord hates to hear:

sorry landlord, it’s been a tough month, payment will be late this month

That’s so annoying because there is absolutely nothing a landlord can do besides from say, “err ok”
I’ve heard that line from a few different tenants before; every time it just irks me a little bit more than the previous.

Broken Shit

Hi, the [insert object] is broken, can you please get someone to fix it

Granted, it’s not been the tenant’s fault (so far), but it’s still hassle for any landlord to arrange things to get mended. Take it from me, landlords hate it when things break.

You’re charing too much

I was hoping you could reduce rent this year since I’ve been a good tenant

When a tenant of mine dropped that line on me I was a little stunned. I felt like saying, “Lady, my mortgage is going UP, not down. If anything, I should increase rent to keep up with the cost of living. You’re lucky I don’t double your rent after your crafty little request”

Unfortunately, I just got a little quiet and whimpered, “sorry, the rent is barely covering my mortgage payments as it is, I can’t reduce it”

Unarranged new tenant

3 months into the tenancy contract, my tenant says:

my dog has been living with my ex husband, but he says he can’t look after her anymore. So if she can’t move in with me into your house, I’m moving out

Can you believe that? I would have let her stupid dog move in regardless, it’s just the threat that caught me off guard.

I’ve met the dog since, and she’s pretty damn cool.

Family emergency

My mum’s really ill so I haven’t been able to work, so rent will be late this month. My mum is ill. She’s really ill. My mum is ill

(Ok, Ok, SHUT UP!)I know I mentioned late payments in a previous point, but this point has a slightly different angle. It’s the whole “have sympathy, my mother is ill” approach that annoyed me. If the payment is going to be late, just say so; don’t tell me about your ill mother.

During the conversation I was thinking, “your mother’s health has nothing to do with me; rent is still due, and there isn’t a clause in the contract that says you’re entitled to an extension if you’re experiencing family problems”

It amazes me that tenant’s try and bring in their personal problems when it comes to paying rent. I don’t think they realise what kind of situation they’re putting their landlord in…and how the landlord doesn’t care about personal problems. Moreover, I frown upon emotional blackmail. We still have to pay our mortgage regardless of your mum’s health, so cough it up.

If you’re a landlord, is there anything you’ve heard from your tenant(s) that has annoyed you, or made you think, “say again…” and left you a bit…well, dazed.

3 Comments- Join The Conversation...

Guest Avatar
Victoria 12th October, 2007 @ 12:42

The late rent thing I can completely understand, but the fixing stuff that's broken ... 'fraid to say I'm not with you on that. I know buy-to-let is advertised as the way to make money for doing nothing, but you accept the obligations of a landlord when you do it, and that includes fixing stuff. If that means you have to invest extra time and the whole business model starts popping out at the seams then that's unfortunate, but its not the tenant's fault; its how the deal was structured in the first place. Which is again, sadly, your bag.

1
The Landlord Avatar
The Landlord 12th October, 2007 @ 12:47

Oh yeah, I completely agree. It's not the tenant's fault at all, as I stated. I don't hold it against the tenant when they inform me something is broken. I'm just saying, it's one of those things a landlord hates to hear, "so-so is broken".

If you were a landlord, i'm sure you would also hate hearing those words. Right? Because those words generally correlate with extra costs and time.

I accept my responsibilities, and I attend my tenants' problems immediately.

2
Guest Avatar
Goodbye Landlord 6th April, 2014 @ 23:54

And what about when:
You are punctual to send the payment and have even paid two months in advance every year. Just one day because of the winter the mail doesn't deliver the check on time and the landlord is freaking out? But that is not the whole thing I hate about my landlord.
I hate that the money is not cashed out unless I remind the landlord. Of course, that money is sacred, I do not touch it. But why in the world they freaked out for just one single time and it wasn't my fault?
I am just glad that my lease will be up soon and I will be out of this place soon.

3

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