Classic situation mind…I am sure they will still steal the poor girl’s deposit. Arseholes.

If estate agents are at the bottom of the human chain, residential landlords are the zinc coating on that chain (sustaining their like and also occupying the same position in society!).

I’ve noticed that a lot of estate agents are now advertising for Landlords to market their propertiues with them because they are not selling. Unfortunately, this means that a lot of people are going to get shafted by companies with no experience of lettings trying to make a fast buck to compensate for their lack of ability to sell anything, and I mean lack of ability to sell. Many agents, be they lettings or estate, have lived off the fact that the market was booming for many years and have lost the ability to actually sell their services as opposed to just move properties. I just hope that with all these ‘amateur landlords’ and ‘chancer’ agents getting in on the game it does not give the professional landlord a bad name. It just seems that I am being legislated to hell and back whilst people who can’t sell are renting without thought for their responsibilities as landlords, and sod all seems to be done about it.

The thing is, I agree, customers should be treated as if they’re always right. But in reality, a lot of the times customers aren’t in the right. And I can accept that. However, in this case, I don’t think I was in the wrong at all.

What frustrated me was that I was completely open with them, it’s not like I suddenly delayed the transaction. I told them not to commit.

I guess as soon as they as sensed that they may not earn any money it upset them, hence the aggression. Booooo!!

Rule 1: The customer is ALWAYS right.

Rule 2: When customer is wrong refer to rule 1

Some people plainly deserve a good shagging with a pineapple in an attempt to modify their attitude to business – however I think that using a perfectly good pineapple on a shyster letting agent would be unfair on the pineapple!