99Home Discount Codes & Reviews 2024

Ahaa..missed the code. Wish I could have found this website before. I was looking for something about letting and seen 99home here as well. Well, I paid full £99 but definitely, it's worth. My account manager was Jack and he was superb! Sold my property and very happy with the service.
Cheers
Rav

Thank you, code worked a charm.

I would absolutely second whats said above. Thanks for the same. Me and my partner had signed up to sell our property via 99 home a few days back and i still couldn't believe this thing could be without a catch and feared that some hidden charges will come later.. but after signing up as the first viewing happened on the third day , i logged in to read the reviews and was reassured that its true.. we now have 2 good offers already and are awaiting another one. Their team is always so accessible, super friendly and really honest. Really wish them all the best for shaking up the old boys who were fleecing us of 1-2% of the sale value !!! why didn't this company came along earlier..

SHAME FRAUD

their service used to be good as properties were advertised until sold, but now they charge £99 for THREE MONTHS ONLY
This is a con and fraud as it is not listed anywhere on their website except in small print in their seller terms and conditions.

https://www.99home.co.uk/selling-terms/
"99Home Standard Package" means the package of Services provided by 99home.co.uk for a fixed fee of £99 include VAT which includes property marketing and support service valid for three months only and one month for property developers;

Please Mr Landlord update your description of 99homes that property are only listed for 3 months so people like I got conned

Dear @Alex

We usually list the property until sold, but when we see the misuse of service, we take the property down.

We aim to provide PropTech services to our clients, so they don't have to pay a hefty commission to a high street agent.

In your case, you listed your property with 99home for £69990 with an inferior presentation (only three photographs and not clear) — the same property you listed with a local agent for £46,000 with better pictures.

More than 40% of real market value. 5-10% may be OK but 40% is really too high.

We allowed you because you were a returning customer, and on your previous property, you had around 140 leads.

If you had listed your property with the right price with us (£46K), by now you would have a few queries or maybe a buyer.

At this moment, We are selling faster compared to our competitors.

We requested you to update the property price and pictures which you said you would not.
Unfortunately, we will not let anyone misuse of our platform hance we had to remove your property.
We are still OK to re-list so long you can update the price and photographs.

Please let us know if you have any questions.

Many thanks
99home team

dear @99home

what utter nonsense!!
i bought a service where the property would be listed until sold. after marketing it for 56k and not getting any leads a local agent who is local to the area said that they could find a buyer for the property if i exclusively list it with them and we started at 55k then after a month 50k then 46k. i said fine and therefore raised the price of the property with 99home and removed certain pictures so the adveret with the local agent wouldn't conflict with leads from 99home.

why is that misuse? i bought a service that says lists a property until sold.
99home seems to be run by people who feel that anyone who they do not like they can do as they please.
sorry mr vjay. we live in a democratic country called england and you can't bend the rules.
i offered you the option to refund me which i felt is correct. but you denied this.
the reason is simply i bought a service which i understood as per my previous service would be until sold. simple. i told you that if you wish it to be for 3 months then it should say this CLEARLY on your website. right away when you are looking to purchase the service. otherwise it is fraud and against the consumer rights act of not being clear. like ppi claims ect.

anyway i feel sorry for you in the future as anyone with any brains will now use doorsteps who charge the same price but advertise UNTIL SOLD. why would someone be an idiot to pay £99 for a service when he knows that he might not sell the property within 3 months and have to pay £99 again.
Its a no brainer to use doorsteps who list it until sold. (i have no affiliation with doorsteps or 99home) https://www.propertyinvestmentproject.co.uk/blog/doorsteps-review-selling-your-home/
99home can blab blab blab how good their service is but everyone knows its a diy service that is basically exactly the same as doorsteps. the only difference is that doorsteps doesn't have a crooked vjay working for them.
but anyway 99home. if you are still in business in a few months and decide to list until sold i am happy to go back to using you again.
all the best.

Hi

I wanted to give some feedback on 99home.

We have always used OpenRent for lettings and I wanted to give a competitor a spin after I kept seeing a few increases in OpenRent prices (eg. their rent collection is £10pm rather than free, EPCs are £69 up from £49... nothing that stops them being competitive and I know they are both optional extras, but nonetheless I felt morally obliged to investigate a competitor).

So 99home captured my imagination, especially with your promo code and the fact they (apparently) threw in 1 tenant reference for the same price as OpenRent.

..but this is where it gets weird and this is why I thought it was vital I reported back.

I want to start with the positive. What struck me about 99home compared to OpenRent is that I felt a very personal service. I was telephoned as a first time user, and they also paid good attention to what was on my advert and advised some improvements. I appreciate that and this must increase the quality of their listings.

But to come on to the weird part...
It turns out that they have a condition - if you use a promo code, then many of the free "bundled in" services are no longer free. So, if you pay £49 for the express listing you get 1 tenant reference, contract signing, desposit registration, etc. all included.
*BUT* if you use a promo code, then NONE of these are included (at least that's what they said to me on the phone)?! Yes, that's right. And then I was told I'd need to pay £40 for referencing, £30 for contract signing, etc. So the promo code saved ten quid or so, but then they want to charge me more because I used a promo code?! It didn't make sense to me at all. How is that a "promotional" code to encourage me to use their services?!

I have had a polite conversation with them on the phone and they are seeing what special price they can do for me. They are friendly and personal, I will give them that.

But.. be warned! It is best NOT to use the promo code. How does that make sense?!
If you check their website, they have some small print that says "1 or 2 x full reference will be included if no discount code applied.". However, I see nothing that indicates contract signing is not included if using a promo code so it really is not clear.

I will keep my account with them and keep an eye on their offerings but as it stands I will use OpenRent next time. Sorry 99home, I did try.

That said I will keep pursuing with this listing I have with them in the mean time and endeavour to report back if I have more news on how smooth the process is etc.

@The Landlord

They appear to have changed this in the past couple of hours!

Literally, earlier today under the £49 express column it said that 1 x tenant referencing was included. This was also the case when I signed up a few weeks ago. Now it is a cross. Makes me think that my conversation with them has caused their offer to change.

You can still see some reference to the fact that it used to include referencing in the small print further down the page.

My greater concern is that they are trying to charge me for contract signing, claiming that because I used a promo code that is not included. Well I see absolutely no small print about that.

I could forward you an email from them where they are offering to charge me a special reduced price of £50 for both referencing and contract signing when I understood both were included!

Not happy at the moment.

@The Landlord

Thank you. It will be great if this issue gets resolved. My son-in-law is also in the process of using them and also used a promo code. I hope he doesn't get stung in the same way.

I want to give them a chance, let's see what they come up with.

An update on 99home:

Got an agreeable resolution on this where at least I am not worse off.

They clarified that the additional £50 they quoted was for referencing both tenant and guarantor, as well as everything else they were originally saying wasn't included due to the promo code, ie. contract signing, first month rent collection, deposit registration etc.

Their normal quote for referencing is £40, so in effect I am charged £10 more than if I went ahead with the express package without a promo code.

So to summarise: The promo code saved me £10, but I was charged £10 more than if I didn't use a promo code. So I am no worse off, but no better off which does beg the question was it really a special promo at all?!

That said, they appear to have taken away referencing from the express package (maybe as a result of my conversation?!) so perhaps your promo code genuinely is a discount for future users now.

I will give them this - 99home are very polite and responsive. If they iron out their offering so everyone is clear on their terms, then they could have a lot going for them over their competitors in terms of their customer service. I will see how the referencing and contract signing goes and I might just try them again all being well ;-)

Dear Anthony

Many thanks for your update and I really appreciate your comments. Wherever we need to improve, I will make sure we improve.

Promo Code: I am sure you must have used promo code for such as Pizza Express, Zizzi, etc where they clearly mentioned that valid for X days to Y days and not valid for Weekend or Bank holidays. Similar way 99home discount code works.

Landlord type 1: Only wants marketing services and the rest of the stuff they will do by themself such as AST/Referencing etc. It is very clear on PropertyInvestmentProject what services are includes in when you pay £39. At least a landlord has got an option whether he/she needs tenant referencing or not?
If not, they could pay £39. Iif required, pay £49 for express package for marketing on Rightmove, Zoopla, OnTheMarket + more Deposit registration Tenanyt sign-up service, First month's rent collection

I think this is the best package in the market available within this price range.

Landlord type 2: Wants all the services except hosted viewings and photo/floorplan. I believe no one in the current market is providing the service 99home is providing for £49 ( Marketing, Deposit registration, AST sign-up, First-month rent collection, + One tenant reference) with a personal touch. Honestly, £49 is not a big amount when you compare with a high street agent or other online agents. It's a value for money service.
We do not make money on the service listed above. It's RGI and other insurance products where we make revenue; however, we never force our landlords or tenants to opt-in for these services.

Let's do the math here: Tenant finds service cost you only £39 and 3 referencing costing you only £50 = £89.
Please correct me if I am wrong, if you had this with OpenRent it would have cost you £49 + £60 = £99

If you had 99home £49 package it would have just cost you £49 (1 ref inc) +£40 (2 x ref) = £89.
We do not charge for contract drafting whether you do it yourself or ask for 99home to do and e-sign.

We do offer £40 referencing where we include eviction services and I think this would be in demand soon once COVID is done.

Please accept our apologies as most of the support team working from home so, yes, I will agree there was a small communication gap in reply.

Please consider having human touch with a £49 package is not easy for any business and specially COVID’19 time when most of the business is struggling.

We are trying our best to provide the best service and we are fairly new when you compare us with any other old and big company. :-)

I trust you will see the hard work and understand the 99home concept as well.

Please feel free to get in touch with me if you have any suggestions or queries.

Kind regards
Vijay

Dear @The Landlord

Many thanks for your reply.

Yes, we had to change the packages because of COVID 19. No free referencing for £49 package but a free virtual tour added alongside with photography, and floorplan for 99home Standard letting package which was £99 but now £199.

I will send you an email with all the information soon.
Stay safe!

Kind regards
Vijay :-)

@Vijay

I agree with a lot of what you're saying. I do not dispute you are good value for money when you consider the more personal touch you offer, and this matches with my experience.

However, I do not agree your approach to promotional codes is correct. If the condition was clear, yes. However, there was nothing clear during the sign-up process that after I entered that promotional code it changed what I was buying. It is rather buried in your small print underneath that if you use a promotional code you do not get referencing.

To compare with everyday promo codes, yes of course they have conditions, but that usually means they aren't accepted on certain purchases, not that they change what you're buying!!

Your colleague was originally trying to charge me another £70 (£30 for contract signing and £40 for referencing) all because I used to code to save £10! Obviously I was given a different settlement in the end, but the original response does not strike me as reasonable in the slightest.

I'm not sure I quite agree with your sums either. Where does the £50 for 3 references come from? I was charged £50 for 2 references. Then this is the same as OpenRent. You charge £39+£50 , they charge £49+£50.

Sorry! That meant to read: ..Then this is the same as OpenRent. You charge £39+£50 , they charge £49+£40 (OpenRent charge £20 for each full reference).

I've decided to give it a try and use 99Home as it was recommended here. I used it to market a commercial property which is not covered by Openrent. I never had any issues with 99Home and their customer support is very good. Maybe it's just the timing (people setting up their own businesses after Covid19) but I had a lot of enquiries on the property as compared to using a high street agent which charges far too much money for the same service (primarily advertising in the main property sites, Rightmove and Zoopla.) Since I do my own tenant verification and viewing, paying £99 to advertise in the main websites even just for three months is quite a good deal and would be using 99Home again.

Dear Kristine

Many thanks for your review and we really appreciate it. Yes, COVID-19 causing some trouble for us as most of the support team working from home.

We are glad you liked 99home services.
Please let us know if we can assist you further.

Many thanks
99home team :-)